About the role
The IT Support Officer is responsible for assisting the IT Specialist in ensuring that the computer network at GEO Healthcare Head Office and all various site users, including all hardware, software, and necessary programs are working correctly and are accessible to all head office users, as required.
This position will be located at GEO Healthcare Head Office in Melbourne, Victoria. The position may be expected to travel to all GEO Healthcare locations and The GEO Group Australia Pty Ltd Head Office as required.
Skills and Experience:
The ideal candidate will have:
- Demonstrated experience administering and working with Windows Server environments, including Active Directory and Microsoft Exchange.
- Demonstrated experience administering Local Area Networks, including virtual Lan (VLAN) and Virtual Private Network (VPN).
- Sound understanding of computer, network and data security principles.
- Ability to develop an understanding of Information Security Manual (ISM) standards and procedures.
- Demonstrated customer support experience, including use of Help Desk applications.
- Well-developed analytical and problem-solving skills.
- Ability to manage diverging priorities in a dynamic work environment.
- Working knowledge of Microsoft Windows 10 Operating System and Office 365 products
Desirable:
- Completion or Studying towards a relevant tertiary qualification in information technology or similar
- Experience with AS400 systems, Microsoft SQL, Internet Information Services (IIS), SharePoint).
- Experience with biometric identification technologies.
- Knowledge of, or experience with virtualisation technologies.
- Experience with IT Project activity.
Other Requirements of the role:
- Ability to work within a correctional setting, which may involve direct contact with prisoners associated with the delivery of healthcare.
- Valid and current full Australian driver’s licence.
- Satisfactory completion of a National Criminal History Check.
- Ability to obtain and maintain a security clearance.
- Working outside of ordinary business hours may be required on occasion.
For more information on this role, including more details regarding the key accountabilities, please click this link to see the position description.
About GEO Healthcare
GEO Healthcare employs highly skilled multidisciplinary teams of healthcare practitioners to ensure people in prison can access and receive the healthcare services they need.
GEO Healthcare is a subsidiary of The GEO Group Australia Pty Ltd – a company providing correctional and healthcare services in Australia for over 30 years.
We are looking for qualified people to join our company who share the company Values: Understanding, Respect, Accountability, Teamwork, Excellence.
Company Benefits Overview
The GEO Group Australia is a leading non-government provider of correctional centres and healthcare services in correctional facilities.
- GEO Healthcare - delivering primary and related health services in Victorian men’s public prisons.
Here’s what you’ll enjoy as part of the GEO Healthcare Team: Click Here
Financial & Career Benefits
- Professional development: Access to conferences, seminars and courses to enhance your skills and knowledge.
- Commonwealth Bank: Access exclusive rates on loans, Financial Literacy Program and other banking services.
- Super salary packaging: Maximise your super contributions with pre-tax deductions.
- Scholarships: Progress your career with a scholarship to develop your expertise.
- Family university scholarships: Scholarships available to support your family’s education goals.
- Paid study leave: Take time off to focus on furthering your qualifications (conditions apply).
- Special leave: Additional day off every six months for high attendance.
Health & Wellbeing
- Safety is key: Safe and secure workplace with a focus on both physical and psychological safety.
- Fitness Passport: Affordable membership providing access to a wide network of gyms and fitness facilities.
- Telus Health: Access to Employee Assistance including personal wellbeing and health, relationships, financial and career assistance.
- Medibank discounts: Reduced rates on health insurance plans through Medibank.
- Equal treatment: Equal Opportunity employer that actively promotes diversity and inclusion for all employees
Work-Life Balance
- Free parking: Enjoy complimentary parking at our workplace for added convenience.
- Rotating rosters: Work shifts that fit your lifestyle and commitments.
- Reward and recognition: A range of recognition and reward programs including, Employee of the Month, Team Member Rewards and Refer a Friend.
- Uniform provided: Full uniform provided so you never have to worry about what to wear to work.
- Celebrate together: Recognition and celebration of special events and days throughout the year.
For further information on our organisation please visit geogroup.com.au/geohealthcare
How to Apply:
Please Note: it is mandatory for all GEO Healthcare staff to have the following:
- Three COVID-19 vaccinations (You will be required to attach immunisation evidence to your application).
- Flu Vaccination in the previous 12 months
To apply, we ask that you complete short questionnaire below and attach a cover letter and current resume.
To obtain further information about the application and recruitment process, please contact [email protected].
Make a real difference – Apply Now!
People with diverse backgrounds and Aboriginal & Torres Strait Islander applicants are strongly encouraged to apply.
We are always looking for people to join or company who share the values that we stand for:
UNDERSTANDING RESPECT ACCOUNTABLE TEAMWORK EXCELLENCE
