In-Demand And language consultant Jobs in Melbourne, Vic

Intake Officer
Victoria Legal Aid —Melbourne City Centre VIC
- $66,772 - $81,080 a year
- Full-time
- Hybrid work
- Communication skills
- Commuter assistance
- Work from home
2d
Administration Assistant
SACYR —Melbourne VIC
- Spanish
- Microsoft Office
- Administrative experience
Quick Apply
13d
Solutions Consultant
Pegasystems —Melbourne VIC
- AI
- Communication skills
Customer Support Consultant
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Café
- Parental leave
7d
Employment Consultant - Preston
The Salvation Army —Preston VIC
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Intake Specialist
Victoria Legal Aid —Melbourne City Centre VIC
- $81,081 - $96,976 a year
- Full-time
- Hybrid work
- Communication skills
- Commuter assistance
- Work from home
2d
Insurance & Claims Consultant
Link Group —Docklands VIC
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
8d
Employment Consultant - Greensborough
The Salvation Army —Epping VIC
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
10d
Presales Consultant
FUJIFILM —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Life insurance
Senior HCM Reporting and Analytics Consultant
Workday —Melbourne VIC
- Full-time
- Research
- Presentation skills
- APIs
- Flexible schedule
Customer Service Consultant
Tata Consultancy Services —Melbourne VIC
- Customer service
Associate
Kearney —Melbourne VIC
- Full-time
- Master's degree
- Administrative experience
- Business Administration
- Health insurance
- Life insurance
Customer and Marketing Data & AI Strategy, Consultant
Accenture —Melbourne VIC
- Full-time
- Data analysis skills
- SQL
- Business development
- Parental leave
Sales Consultant
ENJOY AI AU —Box Hill VIC
- From $30 an hour
- Part-time
- Sales
- Customer service
- Business development
Quick Apply
3d
Dementia Consultant
HammondCare —Yarraville VIC
- Full-time
- Hybrid work
- Care plans
- Communication skills
- Negotiation
- Employee assistance program
Employment Consultant- Humanitarian - Craigieburn
The Salvation Army —Craigieburn VIC
- Full-time
- Public speaking
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
7d
Senior Consultant, Client Success
Visa AP (Australia) Pty Ltd —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Customer Success Manager
J4RVIS —Melbourne VIC
- Full-time
- Salesforce
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Talent Acquisition Advisor
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Annual leave
- Work from home
6d
Solutions Consultant
Superloop —Melbourne VIC
- Hybrid work
- Computer Science
- Research
- Bachelor's degree

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Intake Officer

Victoria Legal Aid -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
$66,772 - $81,080 a year
2 days ago

Benefits

Commuter assistance
Work from home
Employee assistance program
Salary packaging

Qualifications

Communication skills

Full Job Description

Full time ongoing position
Salary range: $66,772 - $81,080 plus super
Up to $15,900 in salary packaging, flexible hybrid work arrangement

About the role
Legal Help has an exciting new opportunity to join our growing Client Intake and Information team as an Intake Officer. We are seeking highly motivated individuals to help us providing responsive, high-quality assistance to our clients.

The role provides a welcoming entry point to Legal Help via phone, webchat or in person. Using your client service skills, you will considerately diagnose legal issues and provide information on a wide range of legal matters. You may refer clients to an Intake Specialist or qualified lawyer for more detailed legal information or advice, or to other nonlegal services depending on their situation. You will also contribute to continuously improving our ways of working as our service model evolves.

It is important to note that this role involves supporting clients with varied lived experiences, some of whom may be facing distressing or high-risk situations. The role requires strong emotional resilience, the ability to maintain composure in challenging interactions, and the capacity to deliver clear, empathetic guidance using trauma-aware communication principles.

Our team strongly values diversity. Whether you are currently undertaking legal studies, have worked in complex helplines or in client services, this is a great opportunity to be part of a unique team that provides vital support to the Victorian community.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you
As our ideal candidate, you will:

Have strong interpersonal skills and an ability to build rapport
Communicate effectively with clients to sensitively identify legal matters, assess their needs and provide a positive experience
Thrive working in a team, collaborating to deal with challenges and solve problems
Have, or be able to quickly build knowledge of legal, community and welfare organisations and understand best referral practice
Be able to work autonomously under limited supervision and balance competing priorities

It will also be highly regarded if you have:

Prior experience in high-volume service delivery
Prior experience working in a legal setting
Are proficient in a language other than English
Volunteered/worked at a community legal centre

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.

About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

A focus on work-life balance, including flexible working arrangements
Hybrid work from home & office model
Generous leave benefits, including:
- Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)
- Paid gender affirmation leave
- Five days both paid reproductive and fertility leave per calendar year
Annual 3% salary increase each December plus performance-related salary incentives
Attractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated Leasing
Discounted annual Myki public transport passes
Individual learning and professional development opportunities, tailored to your role and career goals
Free annual flu vaccinations
Access to gym and end-of-trip facilities at our CBD office
Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.

How to apply
To be considered for this role, please submit your current resume and a short cover letter outlining:

What attracts you to this role and what you enjoy most about helping people

How you have used your interpersonal skills to build rapport with a client to assess and solve their problem

Sound verbal and written communication with ability to clearly articulate information and confirm understanding

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information, please review the attached position description or contact Lauren Rolfo, Recruitment and Retention Consultant at [email protected].

No agency applications will be accepted.

Applications close by 11.59pm on Tuesday 23 June 2026.

Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

Apply Now

Refine Your Search

and language consultant jobs in melbourne, vic

Intake Officer

Administration Assistant

Solutions Consultant

Customer Support Consultant

Employment Consultant - Preston

Intake Specialist

Insurance & Claims Consultant

Employment Consultant - Greensborough

Presales Consultant

Senior HCM Reporting and Analytics Consultant

Customer Service Consultant

Associate

Customer and Marketing Data & AI Strategy, Consultant

Sales Consultant

Dementia Consultant

Employment Consultant- Humanitarian - Craigieburn

Senior Consultant, Client Success

Customer Success Manager

Talent Acquisition Advisor

Solutions Consultant

I want to receive the latest job alert for and language consultant in melbourne, vic

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