In-Demand Account manager / senior account manager Jobs in Melbourne, Vic

Senior Account Manager
Trustpilot —Melbourne VIC
- Sales
- Salesforce
- Communication skills
- Parental leave
- Employee assistance program
Senior Account Manager
SCT Logistics —Altona VIC
- $120,000 - $130,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Account Manager (Media)
Nunn Media PTY LTD —Brighton VIC
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Account Manager (Property Manager - Minimum Standards)
Soding Brothers Solutions —Collingwood VIC
- $85,000 - $102,000 a year
- Full-time
- Maintenance
- Plumbing
- In-person
Quick Apply
3d
Account / Business Manager (Plastics) - Laverton North, VIC
Redox —Laverton North VIC
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Free food
Quick Apply
4d
Strategy & Operations Senior Manager, Australia
Whatnot —Melbourne VIC
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Senior Key Account Manager
UCC Mocopan —Preston VIC
- Full-time
Senior Account Manager
Redcat Pty Ltd —Cremorne VIC
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Management
Quick Apply
8d
Senior Project Manager - Power Generation
Cummins Inc. —Laverton VIC
- PMP
- Engineering
- Master's degree
Senior Problem Manager
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
Senior Property Manager
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Senior Talent & People Manager
Zipline.io —Melbourne VIC
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
Quick Apply
Senior Manager - ITS Maintenance
Department of Transport and Planning —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Maintenance
- Budgeting
- Communication skills
7d
Senior Property Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Account Manager - Meat
Metcash —Reservoir VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
13d
Account Manager - Affinity
WTW —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Acct. Manager, Member Relations - AUS/NZ
Virtuoso, Ltd. —Melbourne VIC
- CRM software
- Sales
- Microsoft Office
Senior Project Manager
Department of Transport and Planning —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- PMP
- Agile
4d
Senior Cost Manager
Arcadis —Melbourne VIC
- Management
- Construction Management
Senior Customer Success Manager
RELEX —Melbourne VIC
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
3d

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Senior Account Manager

Trustpilot -
Melbourne VIC

Apply Now

Job Details

Benefits

Parental leave
Employee assistance program
Paid volunteer leave
Life insurance

Qualifications

Sales
Salesforce
Digital marketing
SaaS
Communication skills
Marketing

Full Job Description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As a Senior Account Manager for the ANZ region, you will fully own your book of business, managing a high-value portfolio of market-leading customers, including iconic brands such as Canva, Wesfarmers, and Medibank. Your mission is to move beyond a vendor relationship, positioning yourself as a strategic partner who drives measurable business value and long-term ROI. You will be the commercial lead for our growth in the ANZ region, requiring sophisticated navigation of large-scale, complex organizations to unlock and drive new growth opportunities.

What you'll be doing:

Strategic Partnership & Influence: Develop and maintain executive-level relationships to position Trustpilot as a mission-critical partner.
Organisational Navigation: Masterfully navigate large enterprise structures to identify key decision-makers and build influence at the C-suite level.
Retention & Risk Mitigation: Own the end-to-end renewal process (GRR), proactively identifying and mitigating commercial churn risks or competitor threats.
Portfolio Growth: Drive expansion through upsell and cross-sell opportunities to achieve strong Net Revenue Retention (NRR).
Financial & Operational Excellence: Leverage deep financial acumen to understand client budget cycles and business metrics, ensuring accurate forecasting in Salesforce.
Cross-Functional Leadership: Partner with Customer Success for value realisation and collaborate with Product and Engineering to align our roadmap with the technical requirements of the ANZ market.

Who you are:

You have prior experience in customer success, account management, or customer support roles in a SaaS or technology environment.
Proficiency in MEDDIC sales methodology and significant experience with Salesforce is highly regarded.
Proven ability to drive product adoption, customer satisfaction (NPS), and retention results.
Technically confident and able to guide customers through setup, usage, and best practices.
Strong communication and relationship-building skills across multiple stakeholder levels
Comfortable working with data and insights to identify trends, risks, and opportunities.
Collaborative team player who enjoys working with Account Managers, Product, and Marketing to deliver customer value.
A good understanding of the digital advertising/search marketing industry – preferred.
Commercial Acumen: Proven success in achieving revenue targets and a strong understanding of ROI-based selling.
Strategic Planning: Skilled in building detailed account plans and stakeholder maps for complex, multi-layered organizations.
Industry Knowledge: A deep understanding of the SaaS ecosystem, digital marketing, and how digital transformation drives business value within the ANZ market.

We are:

We are passionate about what we do. Our team is super collaborative, diverse, and it's a fun place to work. Our culture is fast-paced, and our employees grow as we do. You'll have plenty of personal development and coaching opportunities. We are ideas people. We encourage our employees to think outside the box and always champion new ways of working.

What's in it for you:

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package including quarterly commission and annual company bonus.
25 days holiday (plus public holidays)
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
Superannuation, salary continuance and life insurance
Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
Paid parental leave
Cycle to work scheme
A buzzy office at 55 Collins Street with a fully stocked fridge and all the snacks and refreshments you can ask for There are also regular socials, lunches and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team

#LI-Hybrid #LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.

Apply Now

Refine Your Search

account manager / senior account manager jobs in melbourne, vic

Senior Account Manager

Senior Account Manager

Account Manager (Media)

Account Manager (Property Manager - Minimum Standards)

Account / Business Manager (Plastics) - Laverton North, VIC

Strategy & Operations Senior Manager, Australia

Senior Key Account Manager

Senior Account Manager

Senior Project Manager - Power Generation

Senior Problem Manager

Senior Property Manager

Senior Talent & People Manager

Senior Manager - ITS Maintenance

Senior Property Manager

Account Manager - Meat

Account Manager - Affinity

Acct. Manager, Member Relations - AUS/NZ

Senior Project Manager

Senior Cost Manager

Senior Customer Success Manager

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