In-Demand Work rider Jobs in Mascot Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
5d
01- COOGEE EBIKE DELIVERY RIDERS
Domino’s Pizza —Coogee NSW
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
0001-BONDI JUNCTION EBIKE RIDERS
Domino’s Pizza —Bondi Junction NSW
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
Mechanical Trade Assistants : e-Bike mechanic for Lime in Sydney
Good Cycles —Alexandria NSW
- $33.85 an hour
- 8 hour shift
- Mechanic experience
- Maintenance
- Computer skills
Quick Apply
22h
Scooter Delivery Rider - SYDNEY OLYMPIC PARK
Domino’s Pizza —Sydney Olympic Park NSW
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
E-Bike Rider North Ryde
Domino’s Pizza —North Ryde NSW
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
Bike Builder
99 Bikes —Kogarah NSW
- Communication skills
- On-the-job training
6d
Clerk of Course
Australian Turf Club —Sydney NSW
- Weekend availability
- Communication skills
10d
Electric Vehicle Delivery Driver
Australia Post —Kirrawee NSW
- $33.64 - $38.47 an hour
- Full-time
5d
Motorcycle Delivery Driver
Australia Post —Caringbah NSW
- $33.64 - $38.47 an hour
- Full-time
5d
Delivery Rider - Dy (scooter/ebike)
Domino’s Pizza —Dee Why NSW
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
Strategy & Operations Lead
Uber —Sydney NSW
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quantity Surveyor
Rider Levett Bucknall —Sydney NSW
- Communication skills
- Parental leave
Delivery Expert- SCOOTER (must have a valid rider license)
Domino’s Pizza —Dee Why NSW
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
1d
Senior Developer
Apex Group —Sydney NSW
- Full-time
- Azure
- Computer Science
- DevOps
Global Technical Product Advisor, Can-Am Off-Road
BRP —Sydney NSW
- Hybrid work
- CRM software
- Google Suite
- Schematics
- Annual leave

I want to receive the latest job alert for work rider in mascot nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
5 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

work rider jobs in mascot nsw

Part Time Customer Service Officer - Operations

01- COOGEE EBIKE DELIVERY RIDERS

0001-BONDI JUNCTION EBIKE RIDERS

Mechanical Trade Assistants : e-Bike mechanic for Lime in Sydney

Scooter Delivery Rider - SYDNEY OLYMPIC PARK

E-Bike Rider North Ryde

Bike Builder

Clerk of Course

Electric Vehicle Delivery Driver

Motorcycle Delivery Driver

Delivery Rider - Dy (scooter/ebike)

Strategy & Operations Lead

Quantity Surveyor

Delivery Expert- SCOOTER (must have a valid rider license)

Senior Developer

Global Technical Product Advisor, Can-Am Off-Road

I want to receive the latest job alert for work rider in mascot nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected