In-Demand Service leader Jobs in Maroochydore, Qld

Desktop Home Assessor
Auto & General Holdings —Kawana Waters QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Support Worker/Carer
The CareSide —Caloundra West QLD
- From $40.93 an hour
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
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Sales Representative
Synchro Sales Pty Ltd —Sunshine Coast QLD
- $60,000 - $120,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Travel reimbursement
- Professional development assistance
Quick Apply
8d
Shift Leader - Birtinya
Guzman y Gomez —Birtinya QLD
- Customer service
- Supervising experience
Quick Apply
Team Members
Zambrero —Sippy Downs QLD
- Cleaning
Quick Apply
11d
Shift Leader (flexible hours)
Guzman y Gomez —Baringa QLD
- Full-time
- Supervising experience
- Leadership
Quick Apply
Caretaking Click&Collect Manager
Coles Supermarkets —Pacific Paradise QLD
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
Careers Adviser
University of the Sunshine Coast —Buderim QLD
- $95,986 - $103,873 a year
- Full-time
- Employee assistance program
Administration Assistant
AVEO —Peregian Springs QLD
- $28.96 an hour
- Overtime
- Microsoft Office
- Administrative experience
- Front desk
- Health insurance
- Employee assistance program
Quick Apply
Assistant Restaurant Manager
Guzman y Gomez —Maroochydore QLD
- Full-time
- Hospitality
- Customer service
- Leadership
Quick Apply
Team Leader Fraud Investigations
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
11d
Shift Leader
Guzman y Gomez —Caloundra QLD
- Supervising experience
- Leadership
Quick Apply
Learning Solutions Consultant
Auto & General Holdings —Birtinya QLD
- Hybrid work
- Communication skills
- Parental leave
- Gym membership
Quick Apply
11d
Holiday Home Cleaner | Team Leader Opportunity & Optional Extra Hours
Adela's Holiday Home Management & cleaning services —Maroochydore QLD
- $38 - $55 an hour
- Urgently hiring
- Cleaning
- In-person
- Professional development assistance
Quick Apply
1h
Participant Support Officer
Queensland Government —Sunshine Coast QLD
- Temporary
- Communication skills
2d
Assistant Store Manager - Sunshine Coast
Amplifon —Caloundra QLD
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Employee assistance program
Quick Apply
Manager to lead our team!
Stoa Bokarina —Bokarina QLD
- From $75,000 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Free food
Quick Apply
12d
Operations Manager - Sunshine Coast & Far North QLD
National Storage —Maroochydore QLD
- Up to $130,000 a year
- Full-time
- Management
- Sales
- Recruiting
- Fuel card
- Parental leave
Quick Apply
Talent Partner
Suncare Community Services —Sunshine Coast QLD
- $15,900 a year
- Full-time
- Recruiting
- Employee assistance program
Team Leader Claims Knowledge
Auto & General Holdings —Birtinya QLD
- Administrative experience
- Financial services
- Parental leave
- Employee discount
Quick Apply
12d

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service leader jobs near maroochydore, qld

Desktop Home Assessor

Auto & General Holdings -
Kawana Waters QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

The role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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Refine Your Search

service leader jobs in maroochydore, qld

Desktop Home Assessor

Support Worker/Carer

Sales Representative

Shift Leader - Birtinya

Team Members

Shift Leader (flexible hours)

Caretaking Click&Collect Manager

Careers Adviser

Administration Assistant

Assistant Restaurant Manager

Team Leader Fraud Investigations

Shift Leader

Learning Solutions Consultant

Holiday Home Cleaner | Team Leader Opportunity & Optional Extra Hours

Participant Support Officer

Assistant Store Manager - Sunshine Coast

Manager to lead our team!

Operations Manager - Sunshine Coast & Far North QLD

Talent Partner

Team Leader Claims Knowledge

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