- Enjoy the benefits of NFP salary packaging - up to $18,550 p.a.
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Come & join one of WA's largest aged care providers
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Seeking a person with a passion for working with people
At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.
Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.
We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.
About the role and where you will be working:
As a Senior Support Worker, you will support the organisation in leading a team of Support Workers and Domestic staff providing coaching, mentoring and guidance while simultaneously delivering person-centred care to Home Care clients.
This is a full-time position, overseeing Mandurah, Rockingham and surrounds. You will be on the road quite a bit, this will mean you need to be confident driving, with your own car for work purposes.
Your responsibilities will include but not limited to:
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Assist with onboarding and training new employees through Buddy Shifts, participation in Onboarding
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Liaise with Senior Scheduler with relation to scheduling of support workers, areas for improvement or positive outcomes.
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Ensure regular contact with Support Worker team to main the link between the Support Worker team and the office, escalating requests/concerns as needed to Area Leads
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Provide feedback to Area Home Care Leads regarding team member concerns, ability, recommendations for training etc in preparation for Appraisals, Annual Reviews and team member development.
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Delivery of high quality services to Home Care clients, including Showering, grooming, dressing, toileting, continence management and domestic assistance, promoting independence, dignity, and choice in all interactions
About you:
You are passionate about helping others, striving for a common goal amongst colleague where you can lead by example. As this is a client-facing role, you will need high emotional intelligence and self-awareness.
The successful candidate will be a clear and concise communicator
To be considered for this role you’ll need:
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Certificate III in Aged Care or related field
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Minimum 3 years’ experience supporting high care clients in a community based aged care or health sector
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Contemporary working knowledge of Aged Care services provision and person centred approached to service provision
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Reliable motor vehicle
Working with us
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:
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Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits
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Corporate Health Insurance discount
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Free employee assistance program
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A diverse range of services which allows professional development and growth
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Paid Parental Leave
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Annual leave starting at 4 weeks for full time employees
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Carers/personal leave
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Service Awards for long standing employees
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Flexible working environment
How to apply
To express your interest, please apply with an up-to-date resume. A cover letter outlining your experience / suitability is preferred.
Kindly note, if your application progresses to an interview, we’ll be asking for:
Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.
For more information on the services, we provide visit: scrosswa.org.au
About us
Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.
Our dedicated and passionate team of around 1000 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.
Our promise to our clients, residents and each other is to enable extraordinary because we;
Listen, Act, Do not give up, Work as one.
Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.
