In-Demand Insider Jobs in Macleod, Vic

Customer Service Agent - Travel
Luxury Escapes —Southbank VIC
- $66,000 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
Weekend Travel Sales Consultant
Luxury Escapes —Southbank VIC
- Weekends only
- Management
- Sales
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Guest Services - Switchboard Operator | Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance program
Quick Apply
Customer Service Coordinator
UniLodge Australia Pty Ltd —Melbourne VIC
- Full-time
- Hospitality
- Front desk
- Communication skills
- Parental leave
- Employee assistance program
7d
Porter | Concierge - Full Time & Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Weekend availability
- Communication skills
- Resort
- Annual leave
- Employee assistance program
Quick Apply
Assistant Store Manager - Plenty Valley
Decjuba —Mill Park VIC
- Full-time
- Merchandising
- Referral program
14d
Brand and Campaigns Manager - 12 month parental leave cover
Luxury Escapes —Southbank VIC
- Full-time
- Communication skills
- Marketing
- Employee assistance program
- Employee discount
Quick Apply
8h
Guest Service Agent - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Communication skills
- Hotel experience
- Resort
- Employee assistance program
Quick Apply
9d
YSL Makeup Artist | Chadstone | Full Tim
l'Oréal —Melbourne VIC
- 8 hour shift
- Sales
- Communication skills
Quick Apply
14d
Digital Forensics Analyst
Triskele Labs —Melbourne VIC
- Overtime
- Hybrid work
- English
Quick Apply
3h
Solutions Consultant
MoEngage Inc —Melbourne VIC
- SQL
- APIs
- AI
Quick Apply
Senior Management Accountant
Luxury Escapes —Southbank VIC
- Full-time
- Microsoft Excel
- Budgeting
- Marketing
- Free food
Quick Apply
Senior Manager - Retail Travel Distribution
Luxury Escapes —Southbank VIC
- Full-time
Quick Apply
Business Development Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Sales
- No degree
- Epic
- Referral program
6d
Store Manager - Craigieburn
Decjuba —Craigieburn VIC
- Full-time
- Merchandising
- Referral program
Senior M365 Consultant | Information Governance
Rapid Circle —Melbourne VIC
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Parental leave
Senior Manager - Cruise
Luxury Escapes —Southbank VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
- Free food
Quick Apply
Analytics Engineer
Lyka —Melbourne VIC
- Hybrid work
- SQL
- AI
- Analytics
- Parental leave
Quick Apply
8d
SOC Analyst
BeyondTrust —Melbourne VIC
- On call
- Remote
- Management
- Master's degree
- Scripting
Quick Apply
13d
Finance Manager - 12 month parental leave
Luxury Escapes —Southbank VIC
- Full-time
- Leadership
- Communication skills
- Free food
Quick Apply

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insider jobs near macleod, vic

Customer Service Agent - Travel

Luxury Escapes -
Southbank VIC

Quick Apply

Job Details

Full-time
$66,000 a year

Benefits

Birthday leave
Onsite gym
Employee assistance program
Employee discount
Free food

Qualifications

Customer service
Communication skills
Office experience

Full Job Description

Company Description

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, an onsite gym with premium change facilities, weekly events, the opportunity to experience the travel we offer and significant professional development opportunities - we go above and beyond to make every workday something to look forward to!

Job Description

We are seeking experienced full time Customer Service Agents to join our exceptionally talented team in Melbourne.

Our Customer Service Agents are responsible for providing superior levels of customer service whilst handling a high volume of emails and phone enquiries resolving customer issues ensuring we deliver an unforgettable holiday experience!

You will be responsible for:

Deliver exceptional customer experiences across all contact channels, aiming for first-contact resolution.
Meet quality, productivity, and QA assessment targets in line with business goals.
Maintain expert knowledge of LE products, promotions, and services to provide the best outcomes for customers.
Capture and manage customer interactions accurately and within agreed timeframes.
Actively promote LE offerings to retain customers and support business growth.
Seek and act on customer feedback to continually enhance the LE experience.
Identify and escalate issues appropriately and contribute ideas for improving service, systems, and processes.
Meet rostering and availability commitments, supporting colleagues and projects as required.
Commit to ongoing personal and professional development.

Qualifications

What we are looking for:

Someone that is used to a high volume of calls!
Flexibility, this role would suit someone who is very flexible with a variety of shifts available. We are here to service our customers between 7am and 10pm, 7 days a week.
You will have exceptional verbal and written communication skills, attention to detail and be extremely passionate about customer service and travel!
Previous experience in the Travel industry is beneficial - either customer support/bookings or front office is preferred but not required.
If you enjoy providing exceptional customer service and striving to meet our goals, then this could be the right opportunity for you!

Additional Information

What's in it for you?

Flexible hours from 7am - 10pm, 7 days a week.
Competitive remuneration package - Base $66k + super with the opportunity to make $12k in bonuses (depending on how our customers rate your service!)
First-class health and well-being program, including an onsite gym, yoga, and meditation, with breakfast and catered lunch provided five days a week, plus an exceptional Employee Assistance Program.
Fun and flexible working environment - Friday afternoon onsite gatherings (wine included!) and monthly celebrations.
Opportunity to experience the travel we sell through famils.
A fun, dynamic environment with a collaborative team.
Generous staff discount and birthday leave!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.

Quick Apply

Refine Your Search

insider jobs in macleod, vic

Customer Service Agent - Travel

Weekend Travel Sales Consultant

Guest Services - Switchboard Operator | Part Time

Customer Service Coordinator

Porter | Concierge - Full Time & Part Time

Assistant Store Manager - Plenty Valley

Brand and Campaigns Manager - 12 month parental leave cover

Guest Service Agent - Full Time

YSL Makeup Artist | Chadstone | Full Tim

Digital Forensics Analyst

Solutions Consultant

Senior Management Accountant

Senior Manager - Retail Travel Distribution

Business Development Manager

Store Manager - Craigieburn

Senior M365 Consultant | Information Governance

Senior Manager - Cruise

Analytics Engineer

SOC Analyst

Finance Manager - 12 month parental leave

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