In-Demand Residential manager Jobs in Mackay, Qld

Support Services Manager
Good Shepherd Lodge Ltd. —East Mackay QLD
- $145,000 - $155,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance program
Quick Apply
Program Manager. Permanent Full Time
Life Without Barriers —Mackay QLD
- Full-time
- Budgeting
- Social Work
- In-person
Facility Manager - Residential Aged Care
Good Shepherd Lodge Ltd. —East Mackay QLD
- $160,000 - $175,000 a year
- Full-time
- Nursing
- Bachelor's degree
- Leadership
- Relocation assistance
Quick Apply
Area Manager
Enabling Pathways —Mackay QLD
- Full-time
- Microsoft Office
- Working with children
- First Aid Certification
- Employee assistance program
First Nations Opportunities - Building Futures Together at AECOM
AECOM —Mackay QLD
- Full-time
- Hybrid work
Cabinet Maker
Creative Edge Cabinetry —Paget QLD
- Overtime
- Hybrid work
- Forklift
- Communication skills
- Time management
Quick Apply
Rostering Officer
Good Shepherd Lodge Ltd. —Mackay QLD
- Full-time
- Computer skills
- Leadership
- Communication skills
Quick Apply
Rostering Officer - Casual Position
Good Shepherd Lodge Ltd. —Mackay QLD
- Temporary
- Computer skills
- Leadership
- Communication skills
Quick Apply
Installers - Mackay
The trustee for Eurofurn Unit Trust T/A Eurofurn —Mackay QLD
- Urgently hiring
- CPR Certification
- First Aid Certification
Quick Apply
Clinical Nurse - Aged Care
Good Shepherd Lodge Ltd. —East Mackay QLD
- Full-time
- Nursing
- Bachelor's degree
- Leadership
Quick Apply

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residential manager jobs near mackay, qld

Support Services Manager

Good Shepherd Lodge Ltd.
East Mackay QLD

Quick Apply

Job Details

Permanent | Full-time
$145,000 - $155,000 a year

Benefits

Employee assistance program
Salary packaging

Qualifications

Hospitality
Management
Maintenance
Team management
Budgeting
Food safety
Leadership
Communication skills

Full Job Description

Lead Operational Excellence in Aged Care

Are you a dynamic operational leader who thrives on creating exceptional environments, leading diverse teams, and delivering outstanding service outcomes?

Good Shepherd Lodge is a respected, values-driven community aged care organisation in Mackay, committed to delivering high-quality, person-centred care. We are seeking an experienced and motivated Support Services Manager to lead our hospitality, maintenance, environmental, and operational support teams within our residential aged care community.

This is an exciting opportunity to play a critical leadership role in ensuring our residents enjoy a safe, welcoming, high-quality environment every single day.

Why Join Us?

At Good Shepherd Lodge, we know that exceptional aged care is about more than clinical care — it’s about creating a warm, comfortable, and well-run home where residents feel valued, respected, and supported.

As our Support Services Manager, you will:

Lead multiple operational teams across catering, cleaning, laundry, maintenance, and grounds
Drive service excellence and continuous improvement
Influence resident experience and organisational culture
Join a supportive and collaborative leadership team
Have real autonomy to innovate and improve systems and services

About the Role

Reporting to senior leadership, you will oversee the day-to-day management of all support service functions across the facility, ensuring services are efficient, compliant, resident-focused, and aligned with best practice standards.

You will provide strong leadership to multidisciplinary teams while managing operational performance, quality systems, budgets, contractor relationships, and continuous improvement initiatives.

Key responsibilities include:

Leading and developing support services teams across catering, cleaning, laundry, maintenance, and gardening
Overseeing facility operations to ensure a safe, clean, compliant, and welcoming environment
Managing preventative and reactive maintenance programs
Ensuring high-quality food, hospitality, and environmental services
Driving compliance with Aged Care Quality Standards, WHS, and food safety requirements
Managing budgets, procurement, supplier contracts, and operational efficiencies
Supporting a strong resident-centred culture focused on dignity, comfort, and quality of life

About You

You are a proactive and people-focused leader with strong operational management experience and a passion for service excellence.

You will bring:

Experience leading support or hospitality services, ideally within aged care, healthcare, hospitality, or a large operational environment
Strong leadership and team management capability
Knowledge of WHS, food safety, maintenance, and quality compliance requirements
Excellent organisational, communication, and problem-solving skills
Experience managing budgets, contractors, and operational systems
A commitment to resident-centred care and continuous improvement

What We Offer

Opportunity to lead and influence a large operational portfolio
Supportive leadership team and positive workplace culture
Meaningful work that enhances residents’ daily lives
Competitive salary package plus not for profit salary packaging
Access to Fitness Passport and Sonder EAP, Safety & Wellbeing platform

If you are ready to bring your leadership, operational expertise, and passion for excellence to a role that truly makes a difference, we would love to hear from you.

Company Overview

Please visit our company website for more information

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Refine Your Search

residential manager jobs in mackay, qld

Support Services Manager

Program Manager. Permanent Full Time

Facility Manager - Residential Aged Care

Area Manager

First Nations Opportunities - Building Futures Together at AECOM

Cabinet Maker

Rostering Officer

Rostering Officer - Casual Position

Installers - Mackay

Clinical Nurse - Aged Care

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