In-Demand Program manager. permanent Jobs in Mackay, Qld

Area Manager
Enabling Pathways —Mackay QLD
- Full-time
- Microsoft Office
- Working with children
- First Aid Certification
- Employee assistance program
Drivers
Northline —Mackay QLD
- $62,000 - $72,000 a year
- Full-time
- Time management
Administration Officer
Mastermyne —Mackay QLD
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Account Manager - Mount Isa QLD
Blackwoods —Mackay QLD
- Full-time
- CRM software
- Microsoft Office
- Business development
- Parental leave
- Employee assistance program
9d
Account Manager - Mackay, QLD
Blackwoods —Mackay QLD
- Full-time
- CRM software
- Management
- Microsoft Office
- Parental leave
- Employee assistance program
Account Manager - Townsville QLD
Blackwoods —Mackay QLD
- Full-time
- CRM software
- Microsoft Office
- Business development
- Parental leave
- Employee assistance program
Tender Coordinator
Nepean (AU) —Mackay QLD
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee assistance program
Quick Apply
2d
Account Manager - Mackay QLD
Blackwoods —Mackay QLD
- Full-time
- Microsoft Office
- Business development
- Time management
- Parental leave
- Employee assistance program
School Principal
Carlisle Adventist College —Mackay QLD
- Full-time
- Administrative experience
- First Aid Certification
- Leadership
9d
Payroll Officer
Mastermyne —Mackay QLD
- Urgently hiring
- Microsoft Excel
- In-person
- Leadership
- Health insurance
- Employee assistance program
Trade Centre Assistant
AkzoNobel —Mackay QLD
- Full-time
- Forklift
- Warehouse experience
- Time management
- Employee assistance program
Management Accountant
Mastermyne —Mackay QLD
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Health insurance
- Employee assistance program
Production Officer
Bunzl —Mackay QLD
- Part-time
- Human resources
- Warehouse
- Welding
- Profit sharing
- Health insurance
Branch Allrounder
Motion Asia Pacific Services Pty Ltd —Paget QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
Customer Support Representative
Hitachi Construction Machinery —Mackay QLD
- Overtime
- Sales
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
11d
FIFO Relief Unit Manager
Compass Group Australia —Mackay QLD
- Full-time
- Management
- Analysis skills
- Recruiting
- Free food
Store Person | Mackay
Motion Asia Pacific Services Pty Ltd —Paget QLD
- Full-time
- Customer service
- Warehouse
- Warehouse experience
- On-the-job training
- Parental leave
Quick Apply
Midwifery Unit Manager
Mater Group —Mackay QLD
- $73.56 - $79.11 an hour
- Full-time
- Patient care
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Physiotherapist - Aged Care at Home
Ozcare —Mackay QLD
- Part-time
- First Aid Certification
- Computer skills
- Health insurance
- Annual leave
Field Service Technician
Metso —Paget QLD
- Microsoft Word
- Microsoft Excel
- Schematics
- Health insurance
- Parental leave
2d

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program manager. permanent jobs near mackay, qld

Area Manager

Enabling Pathways
Mackay QLD

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging

Qualifications

Microsoft Office
Working with children
Blue Card
Driver Licence
First Aid Certification
Case management
Organisational skills
Budgeting
Leadership
Communication skills
Child welfare

Full Job Description

Position Available:

Child Safety Area Manager – EP Youth (Mackay) Location:

Mackay, Queensland

Contract:

Full-Time

About the Role

As our Child Safety Area Manager in Mackay, you’ll provide the leadership, supervision, and operational oversight that keeps our services safe, compliant, and genuinely life-changing for the Children and Young People in our care.

This is a hands-on leadership role. You’ll guide and develop a team of Case Managers and Child Safety staff, make sure care is delivered to a high standard and in line with legislation, and work closely with the Department of Child Safety and our Executive Manager of EP Youth to support intake, referrals, and placement decisions. You’ll also hold financial delegation for your area and play a key part in building our Mackay presence into a strong, stable, and respected service.

If you’re a values-driven leader who can balance compliance and care, coach a team through complex work, and stay calm when things get hard, we’d love to hear from you.

About Enabling Pathways

Enabling Pathways is a Townsville-based not-for-profit delivering trauma-informed residential care and outreach services to young people across the region. Through our EP Youth division, we support children and young people who have experienced trauma, abuse, or neglect, integrating developmental psychology with cultural understanding to create a safe space for recovery and growth. As we grow into Mackay, you’ll be helping to extend that mission to a new community.

Key Responsibilities

Provide leadership, supervision, coaching, and performance management to Case Managers and Child Safety staff, including coordinating staff development and training.
Ensure the safety, wellbeing, and stability of Children and Young People through effective placement matching, ongoing monitoring, and therapeutic practice.
Work collaboratively with the Executive Manager of EP Youth and the Department of Child Safety to support intake, referrals, and placement decisions.
Oversee recruitment, onboarding, performance management and, where required, disciplinary and offboarding processes in line with HR practices.
Monitor service delivery, conduct audits, and ensure compliance with child protection legislation, privacy requirements, and the Child Protection Practice Framework.
Ensure timely and accurate completion of case records, reports, rosters, and performance documentation in line with legislative and award requirements.
Manage budgets and financial documentation, including oversight of expenditure, invoices, and approvals within your delegated authority.
Promote effective use of payroll, HR, and administrative systems across the team.
Fulfil on-call responsibilities and respond to emergencies and critical incidents as required.
Step into operational roles when needed to maintain service continuity.
Identify workplace risks and ensure WHS reporting, mitigation, and follow-up.
Build strong relationships with internal teams, stakeholders, and community partners.
Promote an inclusive, respectful, and culturally responsive workplace environment.

Skills & Experience

Experience

Minimum 5 years’ experience as a Case Manager or in a similar role, including leadership or supervision responsibilities.
Prior experience leading and managing teams in Child Safety, youth, or community services environments.
Demonstrated experience managing complex cases and responding to crises.
Experience working within legislative and regulatory child protection frameworks.
Experience managing budgets and financial performance.
Experience working with diverse communities, including Aboriginal and Torres Strait Islander, CALD, and LGBTIQA+ populations.
Strong understanding of Child Safety principles and practices.
Exposure to the Child Safety sector

Skills

Strong leadership skills with the ability to motivate, coach, and develop staff.
Strong financial literacy and a sound understanding of budgets and financial processes.
Ability to work independently and as part of a team.
High level of PC literacy and proficiency with the Microsoft suite.
Exceptional organisational skills and the ability to prioritise a busy workload.
Highly developed interpersonal skills and the ability to build rapport and trust.
Excellent written and verbal communication skills.
Ability to exercise initiative and sound professional judgement.
Excellent problem-solving capability, remaining calm and adaptable to meet deadlines while maintaining quality, attention to detail, and accuracy.
Core values that align with ours.

Mandatory Requirements

Proof of citizenship (passport, birth certificate or citizenship certificate) or VISA if applicable.
Current QLD Open Driver’s License
Must hold an active Working with Children Blue Card and not be a Restricted Person.
Hold a current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.
A clean National Police check less than 6 months old.
Ability to communicate effectively Excellent communication (written and verbal) and interpersonal skills, including working and communicating effectively with clients, their families, community agencies and other professionals.
Ability to work in a busy environment, both independently and as a part of a team.
Comply with & understand all privacy and confidentiality policies.
Cultural awareness of all backgrounds.

Why Us?

Essence of Care Immerse yourself in the heart of care at Enabling Pathways, where compassion extends beyond the workplace to directly impact the lives of our clients. Just as our team passionately fosters meaningful connections, we reciprocate that care for our employees and their families.

Competitive Salary & Financial Flexibility Enjoy a competitive salary that reflects your experience and leadership, plus access to not-for-profit Salary Sacrifice options to help you optimise your take-home pay.

Employee Wellbeing Through our partnership with Employment Hero, you’ll have access to a Discount Store for reduced-price products, Hero Points for recognition and rewards, and wellness content covering financial, physical, and mental wellbeing.

Employee Assistance Program (EAP) Access confidential support and resources that help you navigate challenges, so you’re not just surviving but thriving in both your personal and professional life.

Cross-Functional Learning & Collaboration Join a collaborative team that values shared learning. You’ll work alongside experienced colleagues, expand your skill set, and help shape a brand-new service in Mackay.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Apply Now

Refine Your Search

program manager. permanent jobs in mackay, qld

Area Manager

Drivers

Administration Officer

Account Manager - Mount Isa QLD

Account Manager - Mackay, QLD

Account Manager - Townsville QLD

Tender Coordinator

Account Manager - Mackay QLD

School Principal

Payroll Officer

Trade Centre Assistant

Management Accountant

Production Officer

Branch Allrounder

Customer Support Representative

FIFO Relief Unit Manager

Store Person | Mackay

Midwifery Unit Manager

Physiotherapist - Aged Care at Home

Field Service Technician