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Field Service Technician

FLSmidth, Inc. -
Mackay QLD

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Salary packaging

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

As a Field Service Technician, you will be the face of our business, acting as the key point of contact for customers in relation to equipment maintenance and support.

We’re looking for someone who takes pride in their work, values safety, and is committed to delivering a high standard of customer service. Strong communication skills, attention to detail, and the ability to complete clear and accurate service reports are essential.

You will be responsible for safely servicing and repairing FLS equipment to OEM standards, ensuring high levels of reliability and customer satisfaction.

Key responsibilities include:

Conducting routine inspections, servicing, and preventative maintenance
Attending breakdowns and performing fault diagnosis and repairs
Supporting commissioning activities and customer site requirements
Completing detailed service reports, including photographic evidence and recommendations
Maintaining strong relationships with customers through clear and professional communication
Working both in the workshop and on customer sites as required

What You Bring

Trade qualification (essential)
Previous experience in a field service role
Strong computer literacy
Excellent communication and organisational skills
A proactive approach to safety and compliance

Why FLS?

Competitive hourly rate
Paid parental leave + purchased annual leave options
Salary packaging options to maximise your take home pay
Recognition platform - we actually celebrate wins
Global OEM with serious reputation - we’ve been around since 1882!
Training and development to level you up
Employee Assistance Program for you and your family

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Apply Now

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