In-Demand Employment consultant Jobs in Mackay, Qld

EMPLOYMENT OUTCOME & PROGRESS PERFORMANCE SPECIALIST
IntoJobs —Mackay QLD
- Part-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick Apply
7d
Customer Care Consultant - Mackay QLD
Blackwoods —Mackay QLD
- Part-time
- Employee assistance program
Internal Sales Consultant
Vulcan —Mackay QLD
- Full-time
- Sales
- Customer service
- Computer skills
- On-the-job training
- Parental leave
Quick Apply
4d
Employment Consultant - Mackay
IntoJobs —Mackay QLD
- Full-time
- Microsoft Office
- Databases
- Administrative experience
Quick Apply
Sales Travel Consultant
Flight Centre Brand —Mackay QLD
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
CPAP Therapy Consultant
Air Liquide —Mackay QLD
- Full-time
- Sales
- Customer service
- Clinic
- Parental leave
- Employee discount
7d
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Mackay QLD
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Care Consultant - Mackay, QLD
Blackwoods —Mackay QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
7d
Rehabilitation Consultant (OT/Physio/EP/Osteo/RC/Psych/Social Worker)
Konekt —Mackay QLD
- Part-time
- Hybrid work
- Parental leave
Quick Apply
Part Time Customer Service & Sales Consultant MACKAY
Telstra Business Technology Centre Perth South —Mackay QLD
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
First Nations Opportunities - Building Futures Together at AECOM
AECOM —Mackay QLD
- Full-time
- Hybrid work
Senior Rehabilitation Consultant - Occupational Therapist
IPAR —Mackay QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Wellness program
- Work from home
Quick Apply
Senior Rehabilitation Consultant - Physiotherapist or Exercise Physiologist
IPAR —Mackay QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Wellness program
- Work from home
Quick Apply

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EMPLOYMENT OUTCOME & PROGRESS PERFORMANCE SPECIALIST

IntoJobs
Mackay QLD

Quick Apply

Job Details

Permanent | Part-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Analysis skills
Forecasting
Working with Children Check
Communication skills

Full Job Description

Help drive outcomes that change lives through meaningful work

Do you believe sustainable employment can change lives?

Are you motivated by using data, insight and expertise to help teams achieve stronger employment outcomes for participants?

IntoJobs, part of the IntoWork Group, is seeking an experienced and detail‑driven Employment Outcome & Progress Performance Specialist to support performance across the Workforce Australia program.

This is a high‑impact, specialist role where your expertise will directly influence outcomes, retention and success for job seekers across Mackay Region.

About the Role

As the Employment Outcome & Progress Performance Specialist, you’ll provide expert guidance, tracking and support to ensure the accurate and timely achievement of progress and outcome payments in line with Workforce Australia requirements.

Working closely with Regional Leaders, Site Leaders and Employment Consultants, you’ll analyse performance, forecast outcomes and drive continuous improvement to maximise employment results and retention for participants.

Your success will come from your ability to balance technical knowledge, stakeholder engagement and attention to detail in a fast‑paced environment.

What You’ll Be Doing

Monitoring, tracking and forecasting progress performance and outcome payments across sites
Creating and maintaining claim tracking systems and reporting on financial outcomes vs targets
Acting as a subject matter expert on Workforce Australia outcomes and compliance requirements
Supporting teams to maximise employment outcomes and sustainment milestones (4, 12 and 26 weeks)
Running retention and performance meetings, providing actionable insights to operational teams
Delivering training and coaching on outcomes, claims and performance processes
Coordinating documentary evidence collection and ensuring timely, accurate claim lodgement
Strengthening stakeholder engagement with consultants, leaders, employers and partners
Driving continuous improvement through auditing, coaching and process enhancement

About You

You’re analytical, organised and solutions‑focused, with a strong understanding of employment services and performance frameworks.

You’ll ideally bring:

Experience in employment services, workforce programs or performance-focused roles
Strong knowledge (or ability to quickly learn) Workforce Australia outcome and compliance requirements
High attention to detail with the ability to manage multiple deadlines in a fast‑paced environment
Excellent communication skills and ability to influence and support stakeholders at all levels
Strong analytical and reporting capability, including experience with data tracking and forecasting
Confidence delivering training, coaching and performance guidance
Advanced organisational and time‑management skills
Intermediate to advanced MS Office skills (particularly Excel)
A proactive, solutions‑focused and continuous improvement mindset

About Us

IntoJobs exists to enable people and businesses to realise their potential through education, training and employment.

As part of the IntoWork Group, we are a leading not‑for‑profit provider with national reach, delivering employment, skills, education and community services across Australia.

We are committed to building stronger communities by creating sustainable workforce opportunities and supporting individuals to achieve long‑term success.

What We Offer

Career development in a purpose‑driven, national organisation
Opportunity to work in a specialist role influencing large‑scale outcomes
Laptop and mobile phone
Employee Assistance & Wellbeing Program (mental health, financial, legal and nutrition support)
Access to IntoWork wellbeing initiatives
13 weeks long service leave, milestone recognition and service rewards
A collaborative, values‑driven team environment

Our Commitment

IntoJobs and the IntoWork Group are committed to inclusion and equity and proudly support National Reconciliation through our Reconciliation Action Plan.

Ready to make an impact?

If you’re looking to combine technical expertise with purpose—helping drive meaningful employment outcomes at scale—we’d love to hear from you.

Applicants must be eligible to work in Australia and able to obtain a National Police Check and Working with Children Check.

Quick Apply

Refine Your Search

employment consultant jobs in mackay, qld

EMPLOYMENT OUTCOME & PROGRESS PERFORMANCE SPECIALIST

Customer Care Consultant - Mackay QLD

Internal Sales Consultant

Employment Consultant - Mackay

Sales Travel Consultant

CPAP Therapy Consultant

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Customer Care Consultant - Mackay, QLD

Rehabilitation Consultant (OT/Physio/EP/Osteo/RC/Psych/Social Worker)

Part Time Customer Service & Sales Consultant MACKAY

First Nations Opportunities - Building Futures Together at AECOM

Senior Rehabilitation Consultant - Occupational Therapist

Senior Rehabilitation Consultant - Physiotherapist or Exercise Physiologist