In-Demand Customer service officer Jobs in Mackay, Qld

Customer Service Advisor
Queensland Government —Mackay QLD
- Temporary
13d
Administration Officer (Telecommunications) - Information Communication and Technology
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
12h
Security Officer
Nexar Group Pty Ltd —Mackay QLD
- $28.42 - $67.00 an hour
- Part-time
- Supervising experience
- First Aid Certification
- Computer skills
Quick Apply
6d
Membership and Sales Officer
PCYC Queensland —Mackay QLD
- $37.41 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
16h
Neighbourhood Administration Officer
BlueCare —Mackay QLD
- Full-time
- Management
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
12h
Customer Relationship Specialist - Mackay City
Bank of Queensland —Mackay QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Clinic Administration Officer/Medical Screener
Sonic HealthPlus —Mackay QLD
- Full-time
- CPR Certification
- Customer service
- Medical office experience
- Employee assistance program
- Gym membership
4d
Rental Sales Agent
Europcar —Mackay QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Fleet Support Officer
Mackay Regional Council —Mackay QLD
- $86,710.48 a year
- Full-time
- Microsoft Excel
- Customer service
- Databases
- Annual leave
- Employee assistance program
8d
Terminal Operator
GrainCorp —Mackay QLD
- $28 - $34 an hour
- Full-time
- Customer service
- Forklift
- Communication skills
- Parental leave
- Referral program
Customer Service Officer - Mackay, QLD
Bullivants —Mackay QLD
- $30 - $35 a month
- Full-time
- Salesforce
Seasonal - Mail Officer
Australia Post —West Mackay QLD
- $35.83 an hour
- Overtime
6d
Payroll Officer
Mastermyne —Mackay QLD
- Urgently hiring
- Microsoft Excel
- Customer service
- ERP systems
- Health insurance
- Employee assistance program
14d
Natural Area Officer
Mackay Regional Council —Mackay QLD
- $68,187.87 - $69,354.82 a year
- Full-time
- Management
- Communication skills
- Outdoor work
- Annual leave
- Employee assistance program
Production Officer
Bunzl —Mackay QLD
- Part-time
- Human resources
- Warehouse
- Welding
- Profit sharing
- Health insurance
Client Coordinator
CPL - Choice, Passion, Life —Mackay QLD
- Full-time
- Communication skills
Quick Apply
7d
Rostering Officer - Casual Position
Good Shepherd Lodge Ltd. —Mackay QLD
- Temporary
- Computer skills
- Leadership
- Communication skills
Quick Apply
Duty Manager
Seabreeze Hotel Mackay —Mackay QLD
- Weekend availability
- Communication skills
- Opportunities for advancement
People and Culture Officer
Dalrymple Bay Coal Terminal Pty Ltd —Mackay QLD
- Full-time
- Microsoft Office
- Data entry
- Recruiting
- Annual leave
- Employee assistance program
5d
Security Officers
Compass Group Australia —Mackay QLD
- 12 hour shift
- First Aid Certification

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Customer Service Advisor

Queensland Government -
Mackay QLD

Apply Now

Job Details

Temporary
13 days ago

Full Job Description

At CDSB, we connect, deliver, learn and live, and we are looking for someone like you. We value our people as our greatest asset and are committed to fostering positive, inclusive and connected workplaces.

We prioritise learning and development opportunities to help you grow your career,

offering support and training programs. CDSB provides flexible work arrangements, long-term job security and attractive salaries and benefits to bring out the best in our team.

You will be required to work collaboratively within a team to provide a positive customer experience through the delivery of a wide range of products and services to clients through a variety of channels; and support the development of customer service functions by piloting initiatives to improve the customer experience.

Some of your responsibilities will include:

Develop and maintain comprehensive knowledge of procedures, processes and required services to be able to perform service interactions across various customer channels (including phone, online and face to face).
Deliver government services including licensing, registration, and other products, through a variety of communication channels to enable customers to complete their requests in an efficient and effective manner. For example, but not limited to, licensing, deceased estates, vessel registration and a range of other customer services.
Assess customer needs and provide appropriate information and direction to appropriate service channel, including referring customers to other service specialist and locations, where appropriate.
Effectively navigate multiple systems and databases to conduct operational and administrative tasks to support efficient service delivery. For example (but not limited to), collect and remit monies associated with transactions, reconcile banking and daily remittances for staff.
Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to customer service officers and trainees in customer services, systems and products.

Applications to remain current for 12 months.
Job Ad Reference: QLD/697805/26
Closing Date: Thursday 27 August 2026<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

customer service officer jobs in mackay, qld

Customer Service Advisor

Administration Officer (Telecommunications) - Information Communication and Technology

Security Officer

Membership and Sales Officer

Neighbourhood Administration Officer

Customer Relationship Specialist - Mackay City

Clinic Administration Officer/Medical Screener

Rental Sales Agent

Fleet Support Officer

Terminal Operator

Customer Service Officer - Mackay, QLD

Seasonal - Mail Officer

Payroll Officer

Natural Area Officer

Production Officer

Client Coordinator

Rostering Officer - Casual Position

Duty Manager

People and Culture Officer

Security Officers

I want to receive the latest job alert for customer service officer in mackay, qld

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