In-Demand Call center representative Jobs in Lilydale Vic

Customer Service Representative
Newell Brands —Scoresby VIC
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
Customer Service Representative
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- ERP systems
- Communication skills
- Parental leave
- Employee assistance program
Client Services Representative - MVSC Glen Waverly
Melbourne Veterinary Specialist Centre —Glen Waverley VIC
- Part-time
- Customer service
- Administrative experience
- Clinic
Quick Apply
Client Services Representative
SGS —Notting Hill VIC
- Full-time
- Laboratory experience
- Communication skills
- Parental leave
Quick Apply
2d
Reddy Express Bayswater - Customer Service Representative
Reddy Express - OTR Group —Bayswater VIC
- Part-time
8d
Reddy Express Bayswater - Customer Service Representative
OTR —Bayswater VIC
- Weekend availability
- Customer service
8d

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Customer Service Representative
Bapcor —Tullamarine VIC
Answer incoming customer calls and email enquiries. You remain calm under pressure, enjoy helping customers and take pride in delivering outstanding service.
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Customer Service Representative
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A Grade 12 qualification (or equivalent). Staff perks – access to platform with discounted products and services. Resolving issues with online banking.

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Customer Service Representative

Newell Brands -
Scoresby VIC

Quick Apply

Job Details

Benefits

On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
SAP
Salesforce
Supply chain
Microsoft Office

Full Job Description

As our Customer Service Representative, you'll play a key role in delivering exceptional service to our customers while managing end-to-end order processing across both local and international orders.

Working closely with sales, supply chain, warehouse, finance and our global teams, you'll ensure orders are processed accurately, customers remain informed, and every interaction reflects the high standards Newell Brands is known for.

This is a fantastic opportunity for someone looking to build a long-term career with a global organisation that genuinely values collaboration, ownership and continuous improvement.

What’s in it for you?

Join a highly regarded global organization - leading the way!
Play a key role within a collaborative, forward thinking team
Be supported to excel in your role, ongoing learning, and development
Be a part of a fun, hardworking and people focused organisation
State of the art offices, great cafes, and onsite parking
Competitive salary, wellness day, and so much more…

What you will be responsible for?

Proactively handle customer telephone queries in relation to product , order status, product availability, and deliveries etc
Be responsible for inbound calls & emails in relation to orders & product enquiries, faults & warranties
Use a variety of tools and resources to access product knowledge for troubleshooting purposes
Adhere to order entry process and accurately input customer orders into system
Process customer orders via the EDI, SAP and CRM systems
Code orders to system requirements, and ensure pricing is accurate on all orders processed
Liaise with external carriers in relation to stock delivery status
Actively keep up to date with all new product releases
Openly liaise with our warehouses regarding progress of customer orders
Build rapport and communicate with the sales teams and account managers in all order requirements and concerns

To be successful in this role, you’ll have:

Previous experience in a customer service, sales support, logistics and/or supply chain environment
Previous experience in SAP, Salesforce, CRM and or EDI
Skilled in using Microsoft Office applications (Excel, Outlook, Word, PowerPoint)
Strong ability to provide assistance to both internal and external customers in any circumstance
Be personable, professional and able to work cohesively in an open team environment
Proactively problem solve and manage customer expectations
Trustworthy, ability to work effectively with minimal supervision
Be professional in appearance and your communication style
Highly self-motivated, enthusiastic, and energetic
Excellent time management and organisation – strength in prioritising tasks
Work well under pressure and be in confident in your decisions.

Quick Apply

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call center representative jobs in lilydale vic

Customer Service Representative

Customer Service Representative

Client Services Representative - MVSC Glen Waverly

Client Services Representative

Reddy Express Bayswater - Customer Service Representative

Reddy Express Bayswater - Customer Service Representative

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