In-Demand Lead customer success ( brisbane, australia) Jobs in Lawnton, Qld

Lead - Customer Success ( Brisbane, Australia)
Zenoti —Brisbane QLD
- Bachelor's degree
- Product management
- POS
Quick Apply
Major Event Response & Quality Assurance Manager
Auto & General Holdings —North Lakes QLD
- Management
- Bachelor's degree
- Financial services
- Parental leave
- Employee discount
Quick Apply
Change Delivery Manager
Auto & General Holdings —North Lakes QLD
- In-person
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
National Repair Relationship Manager
Auto & General Holdings —North Lakes QLD
- Parental leave
- Gym membership
Quick Apply
Team Leader Settlements
Auto & General Holdings —North Lakes QLD
- Customer service
- Data analysis skills
- Leadership
- Work from home
- Parental leave
Quick Apply
Kathmandu Full Time Assistant Store Manager: Brisbane Airport DFO
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Brisbane Airport QLD
- Full-time
- Sales
- Merchandising
- Employee discount
Hospitality Manager
Compass Group Australia —Brisbane QLD
- $110,000 a year
- Full-time
- Merchandising
- Marketing
- Parental leave
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Management
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
Service Management Office & Support Lead
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- No degree
- Leadership
- Work from home
Training Administrator
Boeing RIV Site —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
12d
Lead Development Representative (LDR) – Australia
Aveva —Brisbane QLD
- Full-time
- CRM software
- Sales
- Salesforce
Assistant Store Manager (2IC) - Victoria's Secret @DFO Brisbane
Victoria's Secret —Brisbane QLD
- From $63,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
Sales Support Specialist
Vocus —Brisbane QLD
- Full-time
- Sales
- Salesforce
- Administrative experience
- Parental leave
Quick Apply
Senior Sales Representative, Brisbane
Arealytics —Brisbane QLD
- $130,000 - $180,000 a year
- Full-time
- Remote
- CRM software
- Google Suite
- Management
Quick Apply
Client Engagement Manager
Toll Group —Brendale QLD
- Full-time
- Management
- Business development
Program Manager, Information Security
Virgin Australia —Brisbane QLD
- Full-time
- Remote
- PMP
- Budgeting
- AI
- Work from home
- Employee assistance program
Senior Business Analyst
Auto & General Holdings —Toowong QLD
- Communication skills
- SDLC
- Work from home
- Parental leave
Quick Apply
Venue Manager | Everton Park Hotel
Australian Venue Co —Everton Park QLD
- Up to $159,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Digital Marketing Specialist
AVEO —Newstead QLD
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Marketing
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Optimisation lead
Auto & General Holdings —North Lakes QLD
- In-person
- Communication skills
- Parental leave
- Gym membership
Quick Apply

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Lead - Customer Success ( Brisbane, Australia)

Zenoti -
Brisbane QLD

Quick Apply

Job Details

Benefits

Stock options

Qualifications

Programme management
Bachelor's degree
Product management
POS
Business
Communication skills

Full Job Description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

What's the opportunity?

Customer Success Manager (CSM) is ultimately responsible for ensuring the success of the portfolio of Zenoti's customers. The CSM will bring Zenoti's best ideas, innovations, and capabilities to their portfolio of customers and match these to the customers' business goals, driving greater business value and executive alignment between Zenoti and the Customer.

What will I be doing ?

Creating value, revenue, results and rock-solid relationships with Zenoti customers by being a strategic, trusted business partner and advocate.
Analyzing and gaining insight into the customer's business, market, industry, and revenue model, and then driving recommendations and solutions leveraging Zenoti capabilities to deliver revenue and results.
Consulting with existing and new customers to ensure they are getting the most out of the Zenoti system, and where required, engaging with relevant team members across the organization to ensure challenges faced are addressed in a timely manner.
Developing a solid understanding of the customer's technical environment and business goals, to inform and develop a long-term account solution strategy and road-map, working in tandem with the product team.\
Identifying, developing and maintaining strong relationships with stakeholders at all necessary levels (C-suite, management and functional) within the customer organization to understand and influence their project strategies
Drive periodic customer engagements and touch-points to inform "Customer Health", manage expectations, identify necessary escalations and ensure continued high customer satisfaction.

What skills do I need?

Have worked with large scale enterprise customers
Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude
Experience with and/or an understanding of the wellness industry is strongly recommended
Managing SaaS or Cloud technical accounts with desire to learn new value propositions, products, and customers
Previous Senior-level Program Management or Product Management experience a huge plus
Experience in customer-facing project/engagement management, technical pre-sales or other enterprise software IT/technical delivery or consulting role (Professional Services or Software Licensing)
Ability to analyze a business in the wellness industry, both qualitatively and quantitatively, and articulate challenges, opportunities, and solutions
Executive facilitator, with excellent presentation and written communication skills working with C-Suite/VPs/Directors to understand needs
Passion for customer success, driven by customer satisfaction, product adoption, and achieving revenue results
4-year Bachelor's Degree in Business or any relevant discipline.
4 or more years of strong relevant experience in customer facing technology customer success or sales role

Benefits

At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:

A competitive base salary, plus commission
Eligibility to receive equity through company Employee Stock Option Plan
Flexible work hours
Programs, classes and activities supporting your physical and mental well being, led by Zenoti's dedicated Chief Wellness Officer

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quick Apply

Refine Your Search

lead customer success ( brisbane, australia) jobs in lawnton, qld

Lead - Customer Success ( Brisbane, Australia)

Major Event Response & Quality Assurance Manager

Change Delivery Manager

National Repair Relationship Manager

Team Leader Settlements

Kathmandu Full Time Assistant Store Manager: Brisbane Airport DFO

Hospitality Manager

Senior Test Analyst

Service Management Office & Support Lead

Training Administrator

Lead Development Representative (LDR) – Australia

Assistant Store Manager (2IC) - Victoria's Secret @DFO Brisbane

Sales Support Specialist

Senior Sales Representative, Brisbane

Client Engagement Manager

Program Manager, Information Security

Senior Business Analyst

Venue Manager | Everton Park Hotel

Digital Marketing Specialist

Optimisation lead

I want to receive the latest job alert for lead customer success ( brisbane, australia) in lawnton, qld

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