In-Demand Team leader, air operations Jobs in Laverton North, Vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)
Contour Education —Point Cook VIC
- $85,000 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
14d
Team Leader - Records and Property
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- No experience needed
- Computer skills
- Leadership
14d
People Operations Team Leader
Viva Energy Australia —Melbourne VIC
- Full-time
- Construction
- Leadership
Quick Apply
Team Leader - Warehouse Operations
Linfox —Derrimut VIC
- Full-time
- Warehouse
- Communication skills
- Health insurance
- Parental leave
Home Assessing Team Leader
Auto & General Holdings —Sunshine VIC
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Team Leader Drug and Alcohol Testing Unit
Victoria Police —Melbourne VIC
- $100,894 - $114,476 a year
- Weekend availability
1d
Sales Team Leader
Splend —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Employee assistance program
Quick Apply
Phone Sales Team Leader
iPowr Energy Pty Ltd —South Yarra VIC
- $58,942.56 - $130,541.40 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
KMD Brands Distribution Centre Team Manager | Truganina
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Truganina VIC
- Full-time
- Warehouse experience
- Communication skills
14d
Team Leader Home Assessing
Auto & General Holdings —Sunshine VIC
- Team management
- Organisational skills
- Negotiation
- Parental leave
- Employee discount
Quick Apply
Team Leader, Insurance Services
Link Group —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Customer Experience Team Leader
Karmo Pty Ltd —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Leadership
- Communication skills
- Fuel card
- Parental leave
Quick Apply
Court Support Services Team Leader, Dandenong
Magistrates Court —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Presentation skills
- Case management
- Leadership
1d
Court Support Services Team Leader, Dandenong
Court Services Victoria —Melbourne VIC
- Full-time
- Presentation skills
- Case management
22h
Care Manager Team Leader
Dovida —Coburg North VIC
- Full-time
- Team management
- Data entry
- Computer skills
Quick Apply
Team Leader, Compliance Reporting
Environment Protection Authority —Melbourne VIC
- $116,413 - $128,631 a year
- Full-time
- On-the-job training
12d
Team Lead – Dispute Resolution Manager
DXC Technology —Melbourne VIC
- Full-time
- Management
- Team management
- In-person
Coordinator (Outside School Hours Care) in Deer Park
Kelly Club Australia Pty Ltd —Deer Park VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Team Leader, Administration Services
Apex Group —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Warehouse Team Leader
Motion Asia Pacific Services Pty Ltd —Sunshine West VIC
- Full-time
- Forklift
- Warehouse experience
- Leadership
- Parental leave
- Employee assistance program
Quick Apply

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team leader, air operations jobs near laverton north, vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

Contour Education -
Point Cook VIC

Quick Apply

Job Details

Full-time
$85,000 a year
14 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership
Communication skills

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Customer Service Team Leaders) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.” This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)

Team Leadership – Guides, supports, and develops service team.
️ Strong Communication – Clear, empathetic, and professional with families & staff.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows.
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks.

The Vibe

We’re looking for team members who are approachable, reliable, and ready to bring their best energy to every shift. Whether you’re part-time or full-time, you’ll be part of a supportive team redefining what service in education feels like.

This isn’t about scripts or transactions - it’s about people, relationships, and making every interaction count.

Submit Your Expression of Interest

If you’re excited about shaping the next generation of high achievers, apply now with your CV.

We will review submissions and reach out once new opportunities become available at your preferred location.

Quick Apply

Refine Your Search

team leader, air operations jobs in laverton north, vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

Team Leader - Records and Property

People Operations Team Leader

Team Leader - Warehouse Operations

Home Assessing Team Leader

Team Leader Drug and Alcohol Testing Unit

Sales Team Leader

Phone Sales Team Leader

KMD Brands Distribution Centre Team Manager | Truganina

Team Leader Home Assessing

Team Leader, Insurance Services

Customer Experience Team Leader

Court Support Services Team Leader, Dandenong

Court Support Services Team Leader, Dandenong

Care Manager Team Leader

Team Leader, Compliance Reporting

Team Lead – Dispute Resolution Manager

Coordinator (Outside School Hours Care) in Deer Park

Team Leader, Administration Services

Warehouse Team Leader

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