In-Demand Technical support officer Jobs in Lake Macquarie Nsw

Technical Support Officer
Allambi Care —Charlestown NSW
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
4d
Senior Officer Records Management
TAFE NSW —Lake Macquarie NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- SharePoint
- Leadership
14d
End User Computing Support Officer
The Bloomfield Group —Ashtonfield NSW
- Call employer
- Management
- Communication skills
- Annual leave
- Parental leave
14d
Technical Officer
University of Newcastle —Callaghan NSW
- Full-time
- University
- Health insurance
- Parental leave
1d
Claims Support Officer
Allianz —Charlestown NSW
- Full-time
- Hybrid work
- Customer service
- Databases
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Network Operations Technical Officer
Hunter Water —Newcastle NSW
- Up to $112,470 a year
- Hybrid work
- ERP systems
- Construction experience
- Communication skills
- Parental leave
- Employee assistance program
14d
Remote Sensing Scientist
Department of Climate Change, Energy, the Environment and Water —Newcastle NSW
- $112,375 - $124,158 a year
- Full-time
- Hybrid work
14d
Senior Customer Service Officer
Crown Lands and Public Spaces —Newcastle NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Time management
9d
Senior Compliance Officer
Planning —Newcastle NSW
- $142,695 - $152,731 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
3d
Scientific Officer
Transport For NSW —Newcastle NSW
- $95,543 - $131,527 a year
- Full-time
- Engineering
- Bachelor's degree
- In-person
1d
Project Officer - Spatial
Department of Climate Change, Energy, the Environment and Water —Newcastle NSW
- $112,375 - $124,158 a year
- Full-time
- Hybrid work
4d
Grants Officer
University of Newcastle —Callaghan NSW
- Full-time
- Customer service
- Research
- Administrative experience
- Health insurance
- Parental leave
9d
Team Leader Facilities Operations
University of Newcastle —Callaghan NSW
- $116,596 - $136,090 a year
- Full-time
- University
- Leadership
- Communication skills
- Health insurance
- Parental leave
14d
Student Recruitment Officer
University of Newcastle —Callaghan NSW
- $93,929 - $103,641 a year
- Full-time
- Administrative experience
- University
- Recruiting
- Health insurance
- Parental leave
10d
Research Associate
University of Newcastle —Callaghan NSW
- $117,226 - $139,207 a year
- Full-time
- Doctoral degree
- Engineering
- Research
10h
Reporting Officer (Projects/Borecore)
SGS —Mayfield West NSW
- Full-time
- Laboratory
- Microsoft Excel
- Microsoft Office
- Parental leave
Quick Apply
School Executive Officer
University of Newcastle —Callaghan NSW
- Full-time
- Management
- Administrative experience
- University
- Health insurance
- Parental leave
7d
Post Graduate Fellow - Traumatology, John Hunter Hospital
Hunter New England Local Health District —Newcastle NSW
- $229,514 a year
- Full-time
- Discharge planning
- Communication skills
- Employee assistance program
Commercial Advisor | Defence Aerospace Program
Amentum —Newcastle NSW
- Full-time
- Hybrid work
- No degree
- Communication skills
- Employee discount
Quick Apply

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Technical Support Officer

Allambi Care -
Charlestown NSW

Apply Now

Job Details

Full-time
4 days ago

Benefits

Annual leave
Salary packaging
On-site parking

Qualifications

Jira
Customer service
NDIS Worker Orientation Module
Technical support
Driver Licence
Computer skills
Working with Children Check
Communication skills
Help desk

Full Job Description

With our head office in Charlestown NSW, we have an amazing opportunity for a Technical Support Officer to join our Information Technology department by servicing our staff, carers, and young people.

About Allambi Care

Allambi Care is a multi-disciplined and recognised leader in the human services field working across NSW and Victoria. We are committed to supporting our community’s most vulnerable people through tailored services and programs. With over 40 years’ experience, our ‘never give up’ approach ensures the needs of the people we care for are our first priority.

What we can offer you

Mentorship in the IT sector
Training and Development opportunities
Full Time Employment
Salary Packaging (Salary Sacrifice)
4 Weeks Annual Leave
12 Roster Days Off a year (One per month)
Monday - Friday work week (generally 8:30am - 5:00pm)
Free off-street parking
On-site cafe

The opportunity

With our head office in Charlestown NSW, we have an amazing opportunity for a Technical Support Officer to join our Information Technology department by servicing our staff, carers, and young people. The role will report directly to the IT Manager and work within our support team responsible for the acquisition, provision, maintenance and support of the organisation’s computer hardware, software applications, network, security, and telecommunication resources. We have a wide range of technologies you can explore and learn and will encourage and support the successful candidate to seek ongoing training and certification to further their career.

Key activities of the role are to:

Utilise our helpdesk logging system (Jira) to maintain, track, escalate and close jobs.
Provide technical support for a diverse range of IT assets.
Acquisition, provision, maintenance and support of the organisation’s computer hardware and software applications.
Asset Management processes including provisioning and ordering hardware.
Assist with the creation and delivery of cyber security awareness.
Assist with the creation, maintenance of IT documentation, guides, and user training.
Assist IT team members for special projects as required.

Essential Criteria:

We are looking for a self-starter with strong communication skills to help us deliver an ongoing high standard of technical support.

Minimum two years’ experience in a customer service or helpdesk environment.
Tertiary qualifications in IT or currently undertaking or willing to undertake.
Strong knowledge and experience working with Microsoft Products including Office365.
Strong customer service and communication skillsets.
Ability to travel to Allambi Care Placements and other offices if required (NSW and VIC).
Demonstrated experience with personal computers, peripheral devices, utilities, and operating systems in a network environment.

We also encourage anyone who is currently studying and wanting to start a career in IT to apply.

Must have these documents if successful.

Current Working with Children Check (for paid employment - can be obtained via https://www.service.nsw.gov.au/transaction/apply-working-children-check)
Current NDIS Worker Check: (can be obtained via https://www.service.nsw.gov.au/transaction/ndiswc-apply)
National Police Check (this must be obtained via https://www.employmentscreeninggroup.com/au/allambi/)
A current driver’s licence
Comprehensive Car Insurance
Certificate of Completion: NDIS Worker Orientation Module (can be accessed via: https://training.ndiscommission.gov.au/)
Willingness to participate in pre-employment medical checks
Two professional references

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Applications close 9am, Tuesday 18th August 2026.

Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references.

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.

Apply Now

Refine Your Search

technical support officer jobs in lake macquarie nsw

Technical Support Officer

Senior Officer Records Management

End User Computing Support Officer

Technical Officer

Claims Support Officer

Desktop Support Officer

Network Operations Technical Officer

Remote Sensing Scientist

Senior Customer Service Officer

Senior Compliance Officer

Scientific Officer

Project Officer - Spatial

Grants Officer

Team Leader Facilities Operations

Student Recruitment Officer

Research Associate

Reporting Officer (Projects/Borecore)

School Executive Officer

Post Graduate Fellow - Traumatology, John Hunter Hospital

Commercial Advisor | Defence Aerospace Program

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