In-Demand Insurance broker Jobs in Keysborough Vic

Assistant Accounts Manager
RSM Group —Surrey Hills VIC
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick Apply
Client Executive - Insurance
Aon Corporation —Cheltenham VIC
- Communication skills

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Assistant Accounts Manager

RSM Group
Surrey Hills VIC

Quick Apply

Job Details

Permanent | Graduate | Full-time
$60,000 - $65,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Administrative experience
Organisational skills
Financial services
Communication skills

Full Job Description

In this role, you will work closely with Account Managers to deliver efficient and accurate client servicing, while ensuring compliance and high service standards across the business.

You will be involved in key areas including policy administration, broker support, claims assistance, and client communication.

Key Responsibilities

Policy & Broker Support

Process new business, renewals and endorsements
Prepare and follow up quotations
Assist with client documentation and insurer communications
Support Account Managers with day-to-day servicing

Claims Assistance

Support the assessment and management of claims
Gather and verify claim information
Monitor claim progress and assist with timely resolution
Liaise with insurers and internal stakeholders

Client & Internal Service

Respond to enquiries in a professional and timely manner
Maintain strong working relationships with insurers and team members
Contribute to a high standard of service delivery

Compliance & Development

Maintain accurate records and documentation
Support complaint handling in line with IDR requirements (RG 271)
Work towards Tier 2 and RG 146 compliance
Participate in ongoing learning and development

About You

We’re looking for someone who is reliable, proactive and ready to grow within the insurance industry.

Skills & Experience

Working towards or completed Tier 2 qualification (or willingness to obtain)
Experience in insurance, financial services or administration (preferred but not required)
Strong attention to detail and organisational skills
Confident using systems, Microsoft Word and Excel

Personal Attributes

Strong communication skills
Team player with a collaborative approach
High level of professionalism and accountability
Ability to manage competing priorities

Why Join RSM Group?

Supportive and collaborative team environment
Structured training and development pathways
Opportunity to grow into an Account Manager role
Exposure to a specialised portfolio in a growing brokerage

Pay: $60,000.00 – $65,000.00 per year

Work Location: In person

Quick Apply

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