In-Demand Guest service agent Jobs in Keilor Downs Vic

Aspire Lounge Agent
Swissport International AG —Melbourne VIC
- Part-time
- Hospitality
- Communication skills
- Time management
- Paid training
- Opportunities for advancement
Guest Service Agent
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Bar
- Front desk
Guest Service Agent
AccorHotel —Melbourne VIC
- Part-time
- Employee assistance program
Quick Apply
Aspire Lounge Supervisor
Swissport International AG —Melbourne VIC
- Part-time
- Hospitality
- Management
- Customer service
- Paid training
- Opportunities for advancement
Guest Service Agent - Casual
AccorHotel —Melbourne VIC
- $32.31 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Communication skills
Quick Apply
Guest Service Agent/Night Audit
Accor Apartments & Realty —Southbank VIC
- Part-time
- Hospitality
- Customer service
- Front desk
Guest Service Agent
Cosmopolitan Hotel —St Kilda VIC
- From $32 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
Guest Service Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
10d
Guest Service Agent
Crowne Plaza Hotels & Resorts —Melbourne VIC
- Weekend availability
- Writing skills
- Computer skills
- Communication skills
12d
Reservations Sales Agent
AccorHotel —Melbourne VIC
- Part-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Quick Apply
Guest Service Agent Part Time
AccorHotel —Melbourne VIC
- $26.70 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Communication skills
Quick Apply
14d
Guest Services Agent (GSA)
Song Properties —Melbourne VIC
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Front Desk Agent - Part Time
Marriott International, Inc —Melbourne VIC
- Part-time
- Cash handling
- Hotel experience
- Annual leave
- Employee assistance program
Guest Services Agent (Part Time)
Marriott International, Inc —Melbourne VIC
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
14d
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
Reservations Agent | InterContinental Melbourne the Rialto
InterContinental —Melbourne VIC
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
Multi Property Reservations Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
Restaurant Host
The Meat and Wine Co —Southbank VIC
- Part-time
- Customer service
- POS
- In-person
- Employee discount
- Referral program
Quick Apply
Guest Services Officer - Communication Centre
Hyatt Centric Melbourne —Melbourne VIC
- Part-time
- Hospitality
- Guest services
Front Office Receptionist
Arrow on Swanston/ Spencer —Carlton VIC
- From $33.38 an hour
- Rotating roster
- In-person
- Communication skills
- Hotel experience
- Professional development assistance
Quick Apply
1d

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Aspire Lounge Agent

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Part-time

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

Hospitality
RSA
Communication skills
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As an Aspire Lounge Agent, you are the vital first impression and set the tone for each guest’s experience. Your responsibilities range from providing a warm and welcoming check-in to ensuring guests feel comfortable and informed throughout their stay. Your role encompasses a variety of tasks, including expertly making coffee, serving food and beverages, and addressing any guest inquiries or needs with a high level of customer focus.

This all-rounder role will require you to work across a shift pattern aligned with airline schedules. Your adaptability and dedication are key to ensuring that each guest feels at ease and ready to relax. From the moment they arrive, you will be their primary point of contact, offering support and creating a pleasant atmosphere.

This position demands excellent communication skills, a keen eye for detail, and a genuine passion for delivering exceptional service. By excelling in these areas, you will help create a seamless and enjoyable experience for all our guests.

Your activities

Consistently engage with guests in a professional manner, personalizing their experience whenever possible.
Maintain cleanliness and tidiness of reception, barista station, buffet area, and amenities to ensure a pristine presentation.
Engage with guests while serving a range of alcoholic and non-alcoholic drinks and guide guests to food and drink options available including knowledge of dietary and allergen information.
Possess comprehensive knowledge of all Aspire Lounge brands, services, and products.
Manage lounge capacity based on bookings, invitations, passenger forecasts, and traffic flow.
Understand and adhere to airline contract requirements and various entry channels into the lounge.
Collaborate effectively with service provider contractors and internal stakeholders as a cohesive team.
Ensure accurate reporting, stock receiving, and timely billing processes.
Demonstrate a customer-centric and team-oriented approach with a resilient and can-do attitude.
Replenish stock levels when required.
Responsible for clearing and cleaning of tables when guests vacate.

Your profile

Experience in delivering premium bespoke hospitality.
A friendly, welcoming, and professional approach.
Excellent verbal and written communication skills.
Driven by the delivery of great service.
Excellent organization and time management skills.
Ability to multi-task and collaborate as part of a team.
Able to remain calm and poised under pressure.
Holds or is able to undertake RSA and Food Safety Handling Training, maintaining these qualifications diligently.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

guest service agent jobs in keilor downs vic

Aspire Lounge Agent

Guest Service Agent

Guest Service Agent

Aspire Lounge Supervisor

Guest Service Agent - Casual

Guest Service Agent/Night Audit

Guest Service Agent

Guest Service Agent

Guest Service Agent

Reservations Sales Agent

Guest Service Agent Part Time

Guest Services Agent (GSA)

Front Desk Agent - Part Time

Guest Services Agent (Part Time)

Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto

Reservations Agent | InterContinental Melbourne the Rialto

Multi Property Reservations Agent

Restaurant Host

Guest Services Officer - Communication Centre

Front Office Receptionist

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