In-Demand Helpdesk support analyst Jobs in Keilor, Vic

Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
Oracle Support Analyst
Department of Government Services —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Communication skills
- Analytics
8d
Service Desk Analyst
Fujitsu —Melbourne VIC
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Oracle Support Analyst
Department of Government Services —Melbourne VIC
Perform initial triage of incoming Incidents and Service Requests related to Oracle Cloud applications, ensuring accurate categorisation, prioritisation, and…
$81,496 - $98,955 a year
8d
Test Analyst (Finance)
Department of Energy, Environment and Climate Action —Melbourne VIC
We are seeking a committed, and proactive test analyst with excellent collaboration and technical skills to primarily provide project support for our Finance…
$116,413 - $140,849 a year
12d

I want to receive the latest job alert for helpdesk support analyst in keilor, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support analyst jobs near keilor, vic

Support Analyst jobs in Melbourne VIC

Service Desk Analyst jobs in Melbourne VIC

Support Analyst jobs in Sydney Nsw

Part Time Data Analyst jobs in Melbourne Vic

Support Analyst jobs in Knox City Centre Vic

School Learning Support Officer jobs in Oran Park Nsw

Support Analyst jobs in Greystanes Nsw

Support Worker jobs in Tasmania

Help Desk Analyst jobs in Western Australia

Strategy Analyst jobs in Sydney Nsw

Ai Analyst jobs in Sydney Nsw

Risk Analyst jobs in Sydney Nsw

Help Desk Analyst jobs in Hornsby Nsw

Investment Banking Analyst jobs in Sydney Nsw

Customer Service No Experience Work From Home jobs in Victoria

Service Desk Analyst jobs in Sydney Nsw

Service Desk Analyst jobs in Brisbane Qld

Food Service Assistant jobs in Geelong Vic

Service Desk Analyst jobs in Western Australia

Helpdesk Support Analyst

Suzuki Samanabad Auto Corporate
Melbourne VIC

Quick Apply

Job Details

Permanent
Up to $84,000 a year

Benefits

Travel reimbursement
Company car
Annual leave
Life insurance
Salary packaging

Qualifications

Computer Science
Customer service
IT service management
Technical support
Analysis skills
Bachelor's degree
CompTIA Network+
IT support
Diploma
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

Helpdesk Support Analyst

Company: Suzuki Samanabad Auto Corporate
Location: Parramatta Road, Corporate Division, Melbourne, Victoria, Australia
Salary: AUD 84,000 per year
Employment Type: Full-Time

About Suzuki Samanabad Auto Corporate

Suzuki Samanabad Auto Corporate is a leading automotive organization dedicated to delivering exceptional products, services, and customer experiences. We are seeking a motivated and customer-focused Helpdesk Support Analyst to join our Corporate Division and provide high-quality technical support to internal users across the organization.

Position Overview

The Helpdesk Support Analyst serves as the first point of contact for IT-related issues and requests. The successful candidate will diagnose and resolve technical problems, support hardware and software systems, and ensure employees receive timely and effective IT assistance to maintain business productivity.

Key Responsibilities

Provide first-level technical support for hardware, software, network, and system-related issues.
Respond to support requests via phone, email, ticketing systems, and remote support tools.
Troubleshoot and resolve desktop, laptop, printer, mobile device, and application issues.
Install, configure, and maintain computer hardware and software.
Escalate complex technical issues to senior IT personnel when required.
Maintain accurate records of incidents, service requests, and resolutions.
Support user account management, password resets, and access permissions.
Assist with onboarding and offboarding activities, including equipment setup and user provisioning.
Monitor IT systems and report recurring issues or potential improvements.
Contribute to knowledge base documentation and user support guides.
Ensure compliance with company IT policies and cybersecurity standards.

Qualifications and Experience

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
Previous experience in a Helpdesk, IT Support, Service Desk, or Technical Support role.
Knowledge of Windows operating systems, Microsoft 365, and common business applications.
Understanding of networking fundamentals, hardware troubleshooting, and remote support tools.
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Ability to manage multiple support requests while maintaining excellent customer service.

Preferred Qualifications

Experience with IT Service Management (ITSM) platforms and ticketing systems.
Knowledge of Active Directory and cloud-based technologies.
Industry certifications such as CompTIA A+, Network+, Microsoft Certifications, or equivalent.
Experience supporting users in a corporate or automotive industry environment.

Benefits

Competitive salary of AUD 84,000 per year
Professional development and certification opportunities
Career growth within a large corporate organization
Supportive and collaborative work environment
Employee wellness and assistance programs
Paid annual leave and public holiday entitlements
Modern workplace and technology resources

How to Apply

If you are passionate about technology and enjoy helping users solve technical challenges, we encourage you to apply for the Helpdesk Support Analyst position at Suzuki Samanabad Auto Corporate. Submit your resume and cover letter outlining your relevant experience and qualifications.

Suzuki Samanabad Auto Corporate is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Pay: Up to $84,000.00 per year

Benefits:

Company car
Life insurance
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support analyst jobs in keilor, vic

Helpdesk Support Analyst

Oracle Support Analyst

Service Desk Analyst

More jobs to discover

I want to receive the latest job alert for helpdesk support analyst in keilor, vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected