In-Demand Call centre officer Jobs in Joondalup Wa

Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Customer Support Officer - First Nations Identified Role
APM Communities —West Perth WA
- Full-time
- Customer service
- Parental leave
Quick Apply
Customer Service Officer
Holcim —East Perth WA
- Full-time
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
11d
Casual Pool - Housekeeping
Elderbloom Community Care Centres —Wanneroo WA
- Urgently hiring
- Communication skills
- Time management
Supplier Services Officer (12 Months Fixed Term)
Capricorn —Perth WA
- Contract
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Wellness program
- Parental leave
Quick Apply
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Bookings Officer
Sonic HealthPlus —Osborne Park WA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
- Gym membership
Residential Sales Officer
Wesfarmers Chemicals, Energy and Fertilisers (WesCEF) —Perth WA
- Full-time
- Remote
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee discount
Registered Nurse (weekdays only)
Elderbloom Community Care Centres —Wanneroo WA
- Urgently hiring
- Customer service
- Communication skills
Customer Service Officer
BGIS —Perth WA
- $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
- Referral program
ICT Helpdesk Officer
Northfleet —Osborne Park WA
- Full-time
- Customer service
- ERP systems
- Administrative experience
Quick Apply
6d
Field Research Officer - IVS - WA - Perth (Cantonese- LOTE)
Roy Morgan —Perth WA
- $35.72 - $38.50 an hour
- Weekend availability
- Research
Retail Security Supervisor
Millennium —Innaloo WA
- Full-time
- CPR Certification
- Management
- First Aid Certification
Maintenance Officer
Baptistcare WA —Greater Perth WA
- Part-time
- Maintenance
- Communication skills
- Gym membership
Maintenance Officer
BaptistCare —Greater Perth WA
- $32.48 - $35.08 an hour
- Part-time
- Maintenance
- Communication skills
- Gym membership
Senior Finance Officer
Racing and Wagering Western Australia —Osborne Park WA
- Full-time
- Remote
- Free parking

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Customer Support Officer

APM Communities -
West Perth WA

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Hospitality
Customer service
Call center experience

Full Job Description

Job Description

Before you get started, a quick heads‑up: Applicants who are successfully contacted will be completing a short Vervoe skills assessment. It’s designed to give you a chance to show your strengths in action -not just on paper. Once you have been reached out, the link lands in your inbox straight away, so keep an eye out.

Customer Service Officer (Communities) If you’re the kind of person who brings calm to chaos, warmth to conversations and energy to busy days, you’ll feel right at home with us.

About the Role

You’ll be the first point of contact for our customers - the voice that reassures, guides and gets things moving. From booking appointments to resolving queries and navigating tricky moments, you’ll help ensure every interaction ends on a positive note. You’ll work across multiple sites, using telephony and CRM systems with confidence and care.

What We’re Looking For

Customer de-escalation experience - You know how to steady the ship when conversations get tough.
CRM confidence - You’re comfortable jumping between systems.
Fast-paced background - Call centres or busy retail floors are familiar territory.
KPI experience - You understand targets and enjoy meeting them.
Strong people skills - You bring empathy and professionalism to every interaction.
Problem-solving ability - You think clearly and act quickly.
Team mindset - You collaborate well across multi-site teams.
Attention to detail - You keep things accurate and organised.

And if your background is in retail, hospitality or customer service? Fantastic. Your people skills, resilience and ability to think on your feet are exactly what we value - we strongly encourage you to apply.

What You’ll Be Doing

Understanding customer needs and scheduling appointments with care.
Processing information accurately - You keep everything consistent and reliable.
Learning quickly - New systems and processes don’t throw you off.
Meeting objectives - You take action and aim high.
Staying composed under pressure - Even on the busiest days.
Adapting to change - You stay steady as things evolve.
Upholding our values - Professional, respectful and aligned with our culture.

Benefits You’ll Enjoy

Genuine work-life balance (no weekends)
Option to purchase additional leave
Discounted health insurance
Car leasing packages
Paid parental leave
Service recognition
Opportunities to explore different APM Group Human Services brands and grow your career

If you’re ready to make a meaningful impact and build a career you’re proud of, we’d love to hear from you.

This role requires standard pre-employment checks, including an NDIS Worker Screening Check and a National Police Check.

We encourage applications from Aboriginal and Torres Strait Islander peoples and from people with a disability.

Apply now and bring your best self to a team that values excellence, empathy and adaptability.

Applications will be reviewed as they are received.

Join our Talent Community for future openings!

APM Group | APM Careers | APM Talent Communities | APM EOI

At APM, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Indigenous peoples, the LGBTQI+ community, and people with disabilities.

Ready to take the next step? Submit your application today and complete your Vervoe assessment as soon as it lands in your inbox - candidates who complete it promptly will be prioritised for interview. Don't miss your chance to stand out. Apply now!

Quick Apply

Refine Your Search

call centre officer jobs in joondalup wa

Customer Support Officer

Customer Support Officer - First Nations Identified Role

Customer Service Officer

Casual Pool - Housekeeping

Supplier Services Officer (12 Months Fixed Term)

Customer Service Officer (Member Services Consultant)

Bookings Officer

Residential Sales Officer

Registered Nurse (weekdays only)

Customer Service Officer

ICT Helpdesk Officer

Field Research Officer - IVS - WA - Perth (Cantonese- LOTE)

Retail Security Supervisor

Maintenance Officer

Maintenance Officer

Senior Finance Officer

I want to receive the latest job alert for call centre officer in joondalup wa

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