In-Demand Frontline Jobs in Illawarra, Nsw

Showing results for frontline jobs

Search instead for jobs

Customer Service Representative - Narooma
Department of Customer Service —Illawarra NSW
- $71,959 - $87,753 a year
- Part-time
- Customer service
- Computer skills
- Communication skills
- Employee assistance program
1d
Knowledge Management Coordinator
University of Wollongong —Wollongong NSW
- $94,998 - $117,633 a year
- Full-time
- CRM software
- Management
- Writing skills
11d
Client Relationship Officer
University of Wollongong —Wollongong NSW
- $65,896 - $84,002 a year
- Full-time
- No degree
- Communication skills
12d
Frontline Support Officer, Medical Imaging Service
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Medical terminology
- Employee assistance program
- Gym membership
8d
Senior Customer Service Officer (Identified) – Batemans and Jervis Bay Marine Parks
Fisheries and Forestry —Wollongong NSW
- Full-time
- Customer service
- Office experience
11d
Care Champion
Bolton Clarke —Illawarra NSW
- Part-time
- Customer service
- IT
- Communication skills
- Health insurance
- Employee assistance program
2d
Homemaker
Uniting NSW.ACT —Gerringong NSW
- Up to $18,550 a month
- Part-time
- Supervising experience
- Leadership
Work Health and Safety Advisor
IRT —Wollongong NSW
- Communication skills
- Wellness program
- Employee assistance program
10d
Senior Field Officer
Department of Climate Change, Energy, the Environment and Water —Wollongong NSW
- $80,277 - $85,034 a year
- Weekend availability
- Management
- Maintenance
- Administrative experience
- Annual leave
8d
Field Officer (Grade 1-2) Targeted
Department of Climate Change, Energy, the Environment and Water —Wollongong NSW
- $58,863 - $64,620 a year
- Weekend availability
- First Aid Certification
- Outdoor work
- Annual leave
10d
Field Officer Grade 3-4 (Identified)
Department of Climate Change, Energy, the Environment and Water —Wollongong NSW
- $73,737 - $78,530 a year
- Weekend availability
- First Aid Certification
- Outdoor work
- Annual leave
14d
Dental Coordinator | Corrimal
Primary Dental —Corrimal NSW
- Full-time
- Management
- Customer service
- Communication skills
- On-the-job training
- Employee discount
Quick Apply
Urgent Care Paramedic
For Health Group —Corrimal NSW
- Clinic
- Communication skills
- Gym membership
1d

I want to receive the latest job alert for frontline in illawarra, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

frontline jobs near illawarra, nsw

Customer Service Representative jobs in Eveleigh Nsw

Customer Service jobs in Lathlain Wa

Customer Service Representative jobs in Perth Wa

Customer Service Metrotrains, Metro Trains jobs in Melbourne Vic

Customer Service Representative jobs in Dandenong Vic

Aged Care Service jobs in Truganina Vic

Customer Service Representative jobs in Penrith Nsw

Melbourne Paramedic jobs in Victoria

Paramedic jobs in Queensland

Paramedic jobs in Sydney Nsw

Urgent Care Paramedic jobs in New South Wales

Paramedic jobs in Mornington Peninsula Vic

Frontliner jobs in Brisbane Qld

Senior Field Technician jobs in Mornington Vic

Senior Field Technician jobs in Page Act

Laboratory Technician jobs in Brisbane Qld

Senior Field Technician jobs in Sydney Eastern Suburbs Nsw

Management jobs in Penrith Nsw

Construction Project Management Cadet jobs in Sydney Nsw

Bhp Asset Management jobs in Perth Wa

Customer Service Representative - Narooma

Department of Customer Service -
Illawarra NSW

Apply Now

Job Details

Part-time
$71,959 - $87,753 a year
1 day ago

Benefits

Employee assistance program

Qualifications

Customer service
Computer skills
Communication skills

Full Job Description

Department of Customer Service

Reference number

req52437

Occupation

Customer Service Attendant EOI

Work type

Part-Time

Location

Illawarra & South Coast

Salary Information

$71,959 - $87,753 + superannuation

Closing date

18 June 2026 at 10:00am

Customer Service Representative
SNSW Clerk Grade 3/4- starting annual salary $71,959 plus superannuation and leave loading

Employment Type: Ongoing Part Time – 14 hours per week

Location: Narooma Service Centre (spoke site for Batemans Bay Service Centre)

Looking for a role that combines community connection with great work-life balance? We are currently seeking a Customer Service Representative for our Narooma Service Centre.
Please note: This recruitment will only be used to fill roles or create a talent pool for this specific location and immediate surrounding area.

What are ‘hub and spoke’ Service Centres?

In some regional or remote areas, a ‘hub’ Service Centre acts as the parent of one or more ‘spoke’ Service Centre locations. The hub and spoke models share a leadership team and operate in such a way that team members will be required to work between locations.

About you

Looking for a meaningful part-time role where you can be part of a busy, people-focused environment?

You’re a people person who stays calm under pressure and enjoys helping customers find solutions. In this frontline role, you’ll create positive customer experiences whether interacting face to face or over the phone. This is a great opportunity for someone looking to combine meaningful work with part-time flexibility.

If you’re customer focused, adaptable, and thrive in a fast-paced environment, we’d love to hear from you.

What You’ll Bring

To succeed in this role, you’ll need:

A genuine passion for customer service and strong communication skills

The ability to manage both face-to-face customer interactions and inbound calls in a blended frontline environment

Strong attention to detail and confidence handling complex enquiries

Intermediate computer skills and the ability to navigate multiple systems efficiently

A clear understanding of handling confidential and personal information responsibly

A collaborative mindset and commitment to supporting team success

The ability to adapt in a busy, fast-paced environment while maintaining a positive customer experience

Your Impact

In this frontline role, you’ll play a key part in delivering a positive and professional customer experience. Whether assisting customers face to face or over the phone, you’ll provide helpful advice, practical solutions, and support across a range of enquiries.

Working collaboratively with your team, you’ll help create an environment that is welcoming, efficient, and customer focused.

About Service NSW

Service NSW makes it easier to access government services for people and businesses across NSW.

At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering first-class customer experience to all citizens and businesses across NSW.

Operating hours:

In our Service Centres hours vary between locations. You can check the opening hours for each Service Centre here. Flexibility is required to work on a rotating roster between the Service Centre’s operational hours which may include Saturdays.

The Service NSW Award hours are 6:30am – 7:30pm (Monday to Friday) and 7:30am - 3:30pm (Saturdays). In some situations, you may be required to work during these hours.

Part-time – minimum 14 hours per week - (Monday to Friday)
Full-time – 70 hours per fortnight

Hours are also subject to change based on the needs of the business.

What we offer

Personal development – excellent development opportunities for someone ready for the next step in their career! Excellent career growth and learning development opportunities.

Access to health and well-being programs - Including Fitness Passport and EAP (Employee Assistant Program) - Wellbeing programs and resources available

How to apply
Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Closing Date: Thursday 18 June 2026 at 9:59am

Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Further Information:
For enquiries relating to recruitment please contact Joy Lethieullier via [email protected]

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

frontline jobs in illawarra, nsw

Customer Service Representative - Narooma

Knowledge Management Coordinator

Client Relationship Officer

Frontline Support Officer, Medical Imaging Service

Senior Customer Service Officer (Identified) – Batemans and Jervis Bay Marine Parks

Care Champion

Homemaker

Work Health and Safety Advisor

Senior Field Officer

Field Officer (Grade 1-2) Targeted

Field Officer Grade 3-4 (Identified)

Dental Coordinator | Corrimal

Urgent Care Paramedic

I want to receive the latest job alert for frontline in illawarra, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected