In-Demand Customer service team member Jobs in Homebush Nsw

Casual Retail Sales Assistant
Naptress —Rhodes NSW
- $35.00 - $44.71 an hour
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Store Team Member - Macquarie
Universal Store —Ryde NSW
- Customer service
Seasonal Casual Retail Assistant - Homebush DFO
ASICS —Homebush NSW
- Weekend availability
- Customer service
Quick Apply
14d
Gym Sales Representative - Casual Hours - Food Sampling
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $650 - $2,000 a week
- Urgently hiring
- Microsoft Word
- Sales
- Customer service
- Professional development assistance
- Free food
Quick Apply
Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
6d
Lacoste Retail Assistant Store Manager | Homebush DFO
Lacoste —Homebush NSW
- Full-time
- Sales
- Employee assistance program
- Employee discount
Quick Apply
Sales Associate
Crocs —Homebush NSW
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
9d
Store Team Member
Woolworths Supermarkets —Lakemba NSW
- Part-time
12d
Christmas Casual Athlete (Retail Associate) | Nike, Homebush
Nike —Homebush NSW
- Weekend availability
- Customer service
- Research
9d
Christmas Casual Athlete (Retail Associate) | Nike - Liverpool
Nike —Homebush NSW
- Weekend availability
- Customer service
- Research
9d
Casual Sales Assistant
Boori Australia —Castle Hill NSW
- From $36.11 an hour
- 8 hour shift
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
6d
Retail Team Member
BCF —Bankstown NSW
- Part-time
- Communication skills
Team Member
Boost Juice Bars Burwood —Burwood NSW
- $25 - $35 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
11d
Team Member Night Shift 7-Eleven Drummoyne
7-Eleven Drummoyne —Drummoyne NSW
- $37 - $48 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
Entry Level Sales
Elevate Sales Sydney —Surry Hills NSW
- $1,500 - $2,500 a week
- Seasonal
- Sales
- Customer service
- Business development
- Paid training
Quick Apply
7d
Christmas Casual Sales Assistant | Angus & Coote Burwood
Angus & Coote —Burwood NSW
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
7d
Christmas Casual Sales Assistant | Prouds Burwood
Prouds —Burwood NSW
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
7d
Casual Sales Assistant - Burwood, NSW
Ally Fashion —Burwood NSW
- Weekend availability
- Employee discount
- Referral program
Store Team Member - Burwood
Universal Store —Burwood NSW
- Customer service
- Communication skills
8h
Customer Service Representative - ARH Homebush
Animal Referral Hospital —Homebush West NSW
- Part-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick Apply

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Casual Retail Sales Assistant

Naptress
Rhodes NSW

Quick Apply

Job Details

Casual
$35.00 - $44.71 an hour

Benefits

Employee discount
Opportunities for promotion

Qualifications

Sales
Customer service
Microsoft Office
POS
Computer skills
Communication skills
Time management

Full Job Description

Retail Sales Assistant (Casual)

About Naptress

Naptress is a premium mattress and bedroom furniture retailer dedicated to helping Australians sleep better. We pride ourselves on providing exceptional customer service, expert product knowledge, and high-quality sleep solutions. We are looking for an enthusiastic, reliable, and customer-focused Casual Retail Sales to join our growing team.

Key Responsibilities

Sales & Customer Service

Welcome customers into the showroom with a friendly and professional attitude.
Understand customers’ needs and provide personalised recommendations on mattresses, adjustable beds, bed frames, pillows, mattress protectors, and accessories.
Demonstrate product features and explain product benefits confidently.
Deliver an outstanding customer experience from initial enquiry through to after-sales support.
Achieve individual and store sales targets.
Upsell and cross-sell complementary products where appropriate.
Process sales accurately using the POS system.
Handle payments, cash, EFTPOS, gift cards, and issue receipts.

Customer Enquiries & Follow-up

Respond promptly to customer enquiries via phone, email, SMS, website enquiries, and social media messaging.
Follow up customer quotes and leads to maximise sales opportunities.
Maintain regular communication with customers regarding deliveries, orders, and product enquiries.
Resolve customer concerns professionally and escalate issues when required.
Follow up after delivery to ensure customer satisfaction and encourage reviews and referrals.

Store Presentation & Housekeeping

Maintain a clean, organised, and welcoming showroom at all times.
Make and dress display beds to showroom standards.
Dust, vacuum, and clean display furniture and products.
Ensure all pricing, signage, and promotional materials are current and displayed correctly.
Restock pillows, bedding accessories, brochures, and promotional materials.
Assist with visual merchandising and showroom layout updates.

Stock & Inventory

Receive and unpack deliveries.
Assist with stock replenishment and inventory counts.
Monitor stock levels and notify management of low-stock items.
Organise stockrooms and ensure products are stored safely and efficiently.

Administration

Answer incoming phone calls professionally.
Process customer orders accurately.
Maintain customer records within the CRM/POS system.
Prepare quotations and invoices.
Coordinate delivery bookings and communicate with warehouse and delivery teams.
Complete daily paperwork and administrative tasks.
Assist with warranty claims and after-sales service administration.

Social Media & Marketing Support

Create basic social media content, including photos, short videos, and simple promotional posts.
Assist in maintaining Facebook, Instagram, TikTok, and other social media platforms.
Capture showroom displays, new arrivals, and customer testimonials (where appropriate).
Support in-store promotions, campaigns, and special events.

Opening & Closing Duties

Open and prepare the showroom for trading.
Complete daily opening and closing checklists.
Balance the cash register and complete end-of-day procedures.
Secure the showroom and ensure all equipment is switched off before closing.

General Responsibilities

Maintain excellent product knowledge through ongoing training.
Stay informed about current promotions, pricing, and new product launches.
Represent the Naptress brand professionally at all times.
Work collaboratively with team members to achieve store goals.
Assist at promotional events, trade shows, or pop-up locations when required.
Perform other reasonable duties as requested by management.

About You

You are someone who genuinely enjoys helping people and takes pride in delivering exceptional customer service.

You will ideally have:

Previous retail, sales, or customer service experience (furniture or bedding industry experience is highly regarded but not essential).
Excellent communication and interpersonal skills.
A positive, proactive, and professional attitude.
Strong sales ability with confidence in building rapport with customers.
Good organisational and time management skills.
Basic computer skills and confidence using POS systems, email, and Microsoft Office or Google Workspace.
Basic social media skills, including taking photos and creating simple posts.
Ability to work independently and as part of a team.
Reliability, punctuality, and flexibility.
Availability to work weekends, public holidays, and peak retail periods.
Ability to lift and move pillows, bedding products, and light showroom items.

What We Offer

Comprehensive product and sales training.
Staff discounts on premium sleep products.
Supportive and friendly team environment.
Opportunities for career progression as the business grows.

Pay: $35.00 – $44.71 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

customer service team member jobs in homebush nsw

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I want to receive the latest job alert for customer service team member in homebush nsw

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