In-Demand Engineer (ai team) Jobs in Greenacres Sa

Expert Support Engineer, Technical Lead
Ingram Micro —Greater Adelaide SA
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
Security Engineer
DXC Technology —Greater Adelaide SA
- Full-time
- Azure
- AWS
- Scripting
2d
Principal Engineer
Portable —Greater Adelaide SA
- $138,000 - $190,000 a year
- Hybrid work
- Azure
- AWS
- AI
- Profit sharing
- Parental leave
Quick Apply
Pavement Engineer
Aurecon Group —Greater Adelaide SA
- Full-time
- Construction experience
- AI
- Communication skills
Senior Engineer - Structural
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- In-person
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
1d
Civil Designer
Aurecon Group —Greater Adelaide SA
- Full-time
- AutoCAD
- AI
- Communication skills
7d
Senior Engineer - Protection (Substation and Renewable Energy Projects)
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- In-person
- AI
- Work from home
- Parental leave
Quick Apply
Principal Engineer - Structural (Renewable and Utility Projects)
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- In-person
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Senior Engineer - Geotechnical
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Senior Engineer - Primary (High Voltage Substation)
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- Engineering
- No degree
- AI
- Work from home
- Parental leave
Quick Apply
Principal Engineer - Primary Design (HV Substations)
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- Engineering
- No degree
- In-person
- Relocation assistance
- Work from home
Quick Apply

I want to receive the latest job alert for engineer (ai team) in greenacres sa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineer (ai team) jobs near greenacres sa

Electronics Engineer jobs in Cudgen Nsw

Principal Software Engineer jobs in Cottesloe Wa

Principal Software Engineer jobs in Cremorne Vic

Software jobs in Tasmania

Electric Engineer jobs in Dandenong Vic

Principal Software Engineer jobs in Gold Coast Qld

Junior Ai Engineer jobs in Mortdale Nsw

Electrical Electronic Engineer jobs in Perth Wa

Mechanical Engineer jobs in Greater Adelaide Sa

482 Visa Sponsorship, Civil Engineer jobs in Western Australia

Civil Engineer jobs in Melbourne Vic

Graduate Mining Engineer jobs in Concord West Nsw

Electrical Engineer jobs in Melbourne Vic

Principal Software Engineer jobs in Richmond Vic

Principal Software Engineer jobs in Cannington Wa

Principal Software Engineer jobs in Forrestfield Wa

Control System Engineer jobs in Perth Wa

Traineeship Software jobs in Murrumba Downs Qld

Principal Software Engineer jobs in Keysborough Vic

Automation Engineer jobs in Sydney Nsw

Expert Support Engineer, Technical Lead

Ingram Micro -
Greater Adelaide SA

Apply Now

Job Details

Full-time

Qualifications

Technical support
Direct sales
APIs
AI
Leadership
Communication skills

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

Role Overview

We are seeking a highly experienced Lead Technical Support Engineer to operate as the senior technical leader within the support organization. This role builds upon the Senior Technical Support Engineer (L2) foundation, expanding into technical leadership, cross-functional influence, and operational ownership. The Lead Engineer serves as the voice of Support with Product and Engineering, driving issue resolution at scale while enabling team effectiveness through mentorship, workflow optimization, shift-left initiatives, and continuous innovation.

Key Responsibilities

Act as the technical escalation point for the most complex and business-critical issues.
Represent Support in Engineering and Product meetings, speaking on behalf of customer impact and supportability.
Lead technical discussions with Engineering and Product on defects, prioritization, and product improvements.
Drive end-to-end workflow management including ticket prioritization, backlog health, and SLA adherence.
Mentor and coach L1/L2 engineers, elevating technical capability and performance across the team.
Lead shift-left initiatives to improve self-service, documentation, and first-touch resolution.
Partner with Product and Engineering to eliminate recurring issues and improve platform stability.
Lead major incident technical coordination and post-incident improvements.
Continuous Learning & Innovation Expectations
Continuously upskill in emerging technical tools, platforms, and modern support technologies.
Actively develop expertise in AI tools and capabilities to enhance troubleshooting, automation, and decision-making.
Leverage AI as a transformative tool to improve customer experience, reduce MTTR, and drive support efficiency.
Drive adoption of AI-enabled workflows, including knowledge generation, ticket automation, and self-service enhancements.

Mentor team members on leveraging AI and modern tools to elevate overall team capability and scale impact.

Knowledge, Skills, and Experience

7+ years in technical support or related technical roles.
Strong expertise in cloud, APIs, integrations, and system architecture.
Proven leadership, mentorship, and cross-functional influence.
Experience driving operational improvements and workflow optimization.
Excellent communication skills translating technical issues into business impact.

What’s on Offer:

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

Genuine Career Progression Opportunities

Hybrid Working Environment

Training & Development

Competitive Remuneration Package

Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for

employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre ‑ employment background checks.

If you're ready to make a significant impact in driving growth, then this is your opportunity to influence business strategy, lead transformation, and build a high-performing organisation at scale. Join us and be part of a company that is shaping the future of the ICT industry!

Apply Now

Refine Your Search

engineer (ai team) jobs in greenacres sa

Expert Support Engineer, Technical Lead

Security Engineer

Principal Engineer

Pavement Engineer

Senior Engineer - Structural

Civil Designer

Senior Engineer - Protection (Substation and Renewable Energy Projects)

Principal Engineer - Structural (Renewable and Utility Projects)

Senior Engineer - Geotechnical

Senior Engineer - Primary (High Voltage Substation)

Principal Engineer - Primary Design (HV Substations)

I want to receive the latest job alert for engineer (ai team) in greenacres sa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected