In-Demand Product manager it Jobs in Greater Adelaide Sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Implementation Manager
Flywire —Greater Adelaide SA
- Full-time
- Hybrid work
- Employee stock purchase plan
Quick Apply
Product Manager (Sales)
Appetiser —Greater Adelaide SA
- Full-time
- Remote
- Business development
- Bachelor's degree
- Work from home
- Referral program
Quick Apply
ICT Business Development Manager
VET ADVISORY GROUP PTY LTD —Greater Adelaide SA
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
Quick Apply
8d
CRA II- SCRA I
サイネオス・ヘルス —Greater Adelaide SA
- Contract
- Remote
- Patient monitoring
- Bachelor's degree
- Patient care
Product Line Planner
Grundfos —Greater Adelaide SA
- Microsoft Office
- No degree
- Manufacturing
3d
CRA II- SCRA (Melb/ Sydney)
サイネオス・ヘルス —Greater Adelaide SA
- Contract
- Remote
- Patient monitoring
- Bachelor's degree
- Patient care
Assistant Workplace Services Manager
JLL —Greater Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Associate Project Manager
Saab —Greater Adelaide SA
- Leadership
- Annual leave
Lead Software Engineer - AI & Automation
First Focus —Adelaide SA
- $140,000 - $180,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Azure
- APIs
Quick Apply
Program Manager - Defence Industry
Saab —Greater Adelaide SA
- Hybrid work
- Annual leave
- Work from home
6d
Service Delivery Manager
New Era Technology AU —Greater Adelaide SA
- Full-time
- Leadership
- Referral program
Assistant Workplace Experience Manager
JLL —Greater Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
8d
Service Delivery Manager
New Era Technology —Greater Adelaide SA
- Full-time
- Leadership
- Referral program
Quick Apply
Design Manager - (Delivery - New & Renewal)
Endeavour Group —Adelaide SA
- Full-time
- Hybrid work
- Management
7d
Lead Planner
Fluor Corporation —Greater Adelaide SA
- Master's degree
- Leadership
- Communication skills
- Parental leave
- Employee discount
Solution Consultant
Transaction Network Services —Greater Adelaide SA
- Full-time
- Salesforce
- Education
- Bachelor's degree
Senior Services Consultant
Axsys —Greater Adelaide SA
- AI
- Communication skills
- Parental leave
Senior Systems Engineer
Saab —Greater Adelaide SA
- Hybrid work
- Management
- Master's degree
- Education
- Annual leave
- Work from home
Senior Software Engineer I (Java)
Flywire —Greater Adelaide SA
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee stock purchase plan
Quick Apply

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

product manager it jobs in greater adelaide sa

IT Support Officer

Technical Implementation Manager

Product Manager (Sales)

ICT Business Development Manager

CRA II- SCRA I

Product Line Planner

CRA II- SCRA (Melb/ Sydney)

Assistant Workplace Services Manager

Associate Project Manager

Lead Software Engineer - AI & Automation

Program Manager - Defence Industry

Service Delivery Manager

Assistant Workplace Experience Manager

Service Delivery Manager

Design Manager - (Delivery - New & Renewal)

Lead Planner

Solution Consultant

Senior Services Consultant

Senior Systems Engineer

Senior Software Engineer I (Java)

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IT Support Officer

About the role

Key Responsibilities

About you

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