In-Demand Customer service manager Jobs in Gosford, Nsw

Client Relationship Manager
My Accounting Advantage —Kincumber NSW
- From $100,000 a year
- Full-time
- Office
- In-person
Quick Apply
13d
Back-of-House, Inventory Manager - rebel rCX Erina
Rebel —Erina NSW
- Full-time
- Customer service
- Leadership
- Parental leave
Customer Service Manager
Borg —Somersby NSW
- Management
- Customer service
- Organisational skills
Senior Advisor, Parliamentary Services
Department of Customer Service —Gosford NSW
- $129,464 - $142,665 a year
- Full-time
- Writing skills
- Leadership
13d
Shift Leader - Franchise
Guzman y Gomez —Erina NSW
- Supervising experience
- Leadership
Quick Apply
Department Manager - Erina Fair
H&M —Erina NSW
- Full-time
- Leadership
- Annual leave
Quick Apply
Assistant Manager
Burson —Erina NSW
- Full-time
- Administrative experience
- Employee discount
Quick Apply
6h
Casual Shop Assistant Erina
Harris Farm —Erina NSW
- No experience needed
3h
Functional Consultant
TAFE NSW —Gosford NSW
- $128,284 - $141,600 a year
- Temporary
3h
Store Manager | Erina | HOUSE
Global Retail Brands —Erina NSW
- Rotating roster
- Sales
Venue Manager
Motel Mezza - Meraki Group —Wyong NSW
- $72,000 - $76,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Employee discount
Quick Apply
Trainee/Licenced - Pest Control Technician | Warnervale to Ourimbah
Rentokil Initial —Tuggerah NSW
- Full-time
- Fuel card
- Employee assistance program
Quick Apply
14d
Rostering Coordinator
Infinite Aged Care —Wyoming NSW
- Full-time
- Management
- Administrative experience
- Communication skills
- Employee assistance program
- Employee discount
5d
Full Time Shop Assistant Erina
Harris Farm —Erina NSW
- Full-time
- No experience needed
3h
Assistant Store Manager - Erina
R.M. Williams —Erina NSW
- Weekend availability
- Sales
- Administrative experience
- Leadership
- Parental leave
- Employee discount
Retail Store Manager - Erina
Lorna Jane —Erina NSW
- Full-time
- Merchandising
- On-the-job training
- Employee assistance program
Quick Apply
Operations Manager (Child, Youth & Family). Permanent Full Time
Life Without Barriers —Gosford NSW
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- Leadership
3d
Cafe Manager
Caffeine Mark —Ettalong Beach NSW
- From $70,000 a year
- Full-time
- Hospitality
- Customer service
- Office
Quick Apply
Team Member - Erina
Grill'd —Erina NSW
- Part-time
- No experience needed
- Employee discount
Shift Supervisor
Subway —West Gosford NSW
- Management
- Supervising experience
Quick Apply

I want to receive the latest job alert for customer service manager in gosford, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near gosford, nsw

Department Manager jobs in Erina NSW

Traffic Control, Cfmeu jobs in Sydney Nsw

Pest Control Technician jobs in Perth Wa

Telecommunications Technician jobs in Melbourne Vic

Pest Control Technician jobs in Sydney Nsw

Pest Control Technician jobs in Melbourne Vic

Client Manager jobs in Fortitude Valley Qld

Farm Manager jobs in Queensland

Construction Project Manager jobs in Sydney Nsw

Client Manager jobs in Ultimo Nsw

Client Manager jobs in Sydney Nsw

Facilities Manager jobs in Sydney Nsw

It Manager jobs in Melbourne Vic

Sales Marketing Manager jobs in Sydney Nsw

Back To Work Mum, Entry Level jobs in Perth Wa

Casual Paralegal, Law Student, Legal Assistant jobs in Parramatta Nsw

Shop Assistant jobs in Mount Pritchard Nsw

Shop Assistant jobs in Rockbank Vic

Catering Assistant jobs in Sydney Nsw

I Love This Shop jobs in Geelong Vic

Client Relationship Manager

My Accounting Advantage
Kincumber NSW

Quick Apply

Job Details

Full-time
From $100,000 a year
13 days ago

Qualifications

CA
CPA
Xero

Full Job Description

Senior Accountant - Client Relationship Manager

Kincumber, Central Coast | Full-time | Office-based | $100k+ based on experience

If you get more energy from a great client conversation than from sitting behind a screen, and you happen to have solid accounting knowledge behind you, this role was written for you!

My Accounting Advantage is a boutique accounting firm based in Kincumber, built entirely on referrals and reputation. Our clients are business owners and property investors who trust us with important financial decisions, and they stay because we make them feel known, not just serviced.

We’re looking for a Client Relationship Manager to become the heartbeat of that experience.

This is not your typical accounting role

You’re not here to sit behind the numbers all day.

You’re the bridge between clients and our technical team:

Translating complex accounting and tax concepts into plain English
Handling client conversations with confidence and warmth
Triage requests quickly and accurately
Holding the relationship while our team delivers the technical work

You’ll still use your accounting knowledge, but your real value is how you connect, communicate, and lead the client experience.

The outcome you own

Every client feels known, cared for, and confident their needs are being handled without Mai being involved.

What you’ll be responsible for

Being the first point of contact for client communication (phone + email)
Handling everyday Xero, bookkeeping, and BAS-related queries
Explaining financials, reports, and tax concepts in plain English
Managing billing queries and expectations professionally
Triaging more complex technical matters to the right team member
Supporting onboarding so new clients feel looked after from day one
Maintaining clear communication, follow-ups, and internal notes

What you’ll bring

We are specifically looking for someone who:

Has minimum 3+ years' experience in public practice accounting
Ideally CA or CPA qualified (or progressing)
Has solid experience with Xero and bookkeeping processes
Has prepared financial statements and tax returns across multiple entities
Has strong accounting and tax knowledge

But just as importantly…

You’re someone who:

Prefers working with people over working in isolation
Communicates clearly without jargon
Can handle stressed or confused clients calmly and professionally
Knows how to set boundaries without damaging relationships
Takes pride in making clients feel comfortable, not overwhelmed

This role is not suited to someone who prefers to sit behind the scenes. It’s for someone who wants to be front-facing and impactful.

What we offer

A high-trust, high-performing team environment
A leadership team that genuinely invests in your growth
A role where you become the trusted voice for our clients
Full-time, office-based role in Kincumber
Flexible working hours, with some flexibility to work remotely when needed
$100k+ salary package, based on experience and capability
Clear opportunity to grow as the firm scales
Firm ownership potential

How to apply

To apply, please submit:

Your resume
A short video (max 3 minutes) answering:
Tell us about a time you handled a frustrated client
How would you explain a Xero issue to someone with no accounting background?
Why does this role feel right for you right now?

Pay: From $100,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in gosford, nsw

Client Relationship Manager

Back-of-House, Inventory Manager - rebel rCX Erina

Customer Service Manager

Senior Advisor, Parliamentary Services

Shift Leader - Franchise

Department Manager - Erina Fair

Assistant Manager

Casual Shop Assistant Erina

Functional Consultant

Store Manager | Erina | HOUSE

Venue Manager

Trainee/Licenced - Pest Control Technician | Warnervale to Ourimbah

Rostering Coordinator

Full Time Shop Assistant Erina

Assistant Store Manager - Erina

Retail Store Manager - Erina

Operations Manager (Child, Youth & Family). Permanent Full Time

Cafe Manager

Team Member - Erina

Shift Supervisor

I want to receive the latest job alert for customer service manager in gosford, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected