Are you a driven and customer-focused leader with a passion for health, wellness, and
beauty? We're looking for a Clinic Manager at our retail outlet to take charge of operations at our growing Body Sculpting Clinic in Sydney, NSW.
Join a dynamic and supportive team dedicated to delivering transformative body treatments and a premium customer experience. This is your opportunity to play a key leadership role in a fast-growing aesthetic and wellness business.
About the Role
As the Clinic Manager (Retail), you will oversee the day-to-day operations of the clinic, lead and inspire the team, manage customer experiences, and ensure the clinic consistentlymeets its sales and service targets. You’ll work closely with senior management to implement strategic initiatives and drive growth.
Key Responsibilities
Manage all clinic operations to ensure efficiency and high standards of service
Lead, train, and motivate a team of front-desk staff and therapists
Ensure exceptional customer service and satisfaction across every client interaction
Achieve and exceed sales targets and KPIs through effective team management and
strategic planning
Manage rosters, scheduling, stock control, and supply chain processes
Conduct staff performance reviews and manage ongoing development
Maintain a clean, professional, and welcoming clinic environment in line with brand
standards
Oversee promotional campaigns, local marketing initiatives, and customer retention
strategies
Handle client feedback, concerns, and escalations with professionalism and care
Skills & Attributes
Proven retail and customer service management experience.
Strong leadership and team-building skills
High level of customer service with the ability to build client loyalty
Sales-focused mindset with a history of achieving revenue targets
Excellent communication and interpersonal abilities
Strong organisational and time management skills
Tech-savvy and comfortable using clinic or appointment booking software
Qualifications & Experience
Minimum 1 years of experience in a retail or clinic management role
Diploma or higher in Business, Management with a focus on sales and marketing.
Experience in a body sculpting, cosmetic, or wellness clinic is highly advantageous
but not mandatory.
Salary & Benefits
Full-time position with a salary range of $74,000–$80,000 per annum, based on
experience
Staff discounts on treatments and products
Opportunities for ongoing training and professional development
Supportive, inclusive, and vibrant team culture
Location
Our clinic is conveniently located in Parramatta Westfield, NSW, easily accessible by public transport and surrounded by lifestyle amenities.
Ready to Lead With Us?
If you're ready to elevate your career and make a genuine impact in the lives of clients through wellness and beauty, we’d love to hear from you!
Apply now with your resume outlining your relevant experience and why you're the perfect fit for this role.
Job Type: Full-time
Pay: $74,000.00 – $80,000.00 per year
Benefits:
Experience:
- Management: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Beauty & cosmetics sales: 1 year (Preferred)
Work Authorisation:
Work Location: In person
