In-Demand Boutique manager Jobs in Gold Coast Qld

Virtual Bridal Stylist & Customer Experience Specialist - HQ
Grace Loves Lace —Burleigh Heads QLD
- Part-time
- Remote
- CRM software
- Microsoft Outlook
- Sales
- Employee discount
10d
Assistant Manager | Harbour Town
Nude Lucy —Biggera Waters QLD
- Full-time
- Merchandising
- Supervising experience
- Organisational skills
- Employee assistance program
Quick Apply
6d
Senior Production Manager
CSB —Burleigh Heads QLD
- Full-time
- Hybrid work
- CAD
- Bachelor's degree
- Construction experience
- Parental leave
- Employee discount
Quick Apply
Store Manager
Blue Illusion —Pacific Fair Shopping Centre QLD
- $65,000 a year
- Full-time
- Microsoft Word
- Sales
- Merchandising
- Employee discount
Quick Apply
12d
Senior Performance Marketing Manager (Retention)
CSB —Gold Coast QLD
- Full-time
- Hybrid work
- CRM software
- Leadership
- Marketing
- Parental leave
- Employee discount
Quick Apply
2d
Catering Attendant – Afternoon Shifts (Ashmore)
Hill View Aged Care —Ashmore QLD
- Part-time
- Culinary experience
- First Aid Certification
- Communication skills
Sales Account Manager Club QLD
Technogym —Gold Coast QLD
- Contract
- CRM software
- Salesforce
- Negotiation
Dr. Barbara Sturm, Spa & Boutique, Palm Beach
PUIG —Palm Beach QLD
- Weekend availability
- POS
- Communication skills
10d
Assistant Store Manager - Pacific Fair
SHEIKE & CO PTY LTD —Broadbeach QLD
- Full-time
- Leadership
- Employee discount
- Referral program
Quick Apply
7d
Senior Family Lawyer – Senior Associate – Partner
Marino Law —Mermaid Beach QLD
- Urgently hiring
- Writing skills
- Communication skills
Family Lawyer – Solicitor – Associate (3+ years PQE)
Marino Law —Mermaid Beach QLD
- Urgently hiring
- Writing skills
- Communication skills
Head Chef
Compass Group Australia —Gold Coast QLD
- Full-time
- Communication skills
- Parental leave

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boutique manager jobs near gold coast qld

Virtual Bridal Stylist & Customer Experience Specialist - HQ

Grace Loves Lace -
Burleigh Heads QLD

Apply Now

Job Details

Part-time
10 days ago

Benefits

Employee discount

Qualifications

CRM software
Microsoft Outlook
Sales
Barista experience
NetSuite
Microsoft Office
Fashion styling
Data entry
Communication skills

Full Job Description

Grace Loves Lace is the world leader in innovative, modern bridal with an e-commerce store and boutiques around the globe!

We are continuing to grow, and to ensure that our brides continue to receive our award-winning customer service, we are looking for an amazing, sales-driven individual with a passion for creating memorable bride experiences to join our Customer Experience team, working from our global head office in Burleigh Heads. Internally you will be known as our Online Styling & Customer Experience Specialist.

This is a Part-Time role working 4 days per week (weekdays) – start & finish rostered hours are between 6am - 5pm due to operational need. Flexibility may be required to support global time zones.

✨ What You’ll Be Doing

This pivotal role will see you providing exceptional online styling and customer care to our brides post-purchase via email, phone, live chat, and social media. This is a sales & customer-focused position, where your most important KPI will be the satisfaction of our brides, alongside sales performance.

Conduct virtual styling consultations and guide brides through gown selection and purchasing
Respond to customer service and production inquiries via email, phone, and online channels within 24 hours
Assist brides with post-sale add-ons such as veils and accessories, ensuring timely processing and updates
Support cross-functional campaigns, product launches, and seasonal initiatives
Escalate issues appropriately to the Global Customer Experience & Online Sales Manager
Provide insights on trends, customer feedback, and product opportunities to improve experience and conversion
Maintain accurate data entry for all customer interactions using NetSuite and CX trackers
Assist with order updates, exchanges, alterations, and troubleshooting as needed
Collaborate with internal teams including Boutique Stylists, Inventory & Production, Marketing, Finance, and Development & Operations to ensure a seamless bridal journey

What We’re Looking For

Minimum 1 year experience in high-end retail, online styling, or customer experience
Proven success in delivering luxury-level customer service and support
Exceptional written and verbal communication skills
Demonstrated ability to drive sales and achieve strong results, including meeting KPI targets
High attention to detail, organisational strength, and professionalism
Confidence with digital platforms (MS Office, NetSuite, Outlook) and online chat/booking tools
Ability to work individually and in a team to achieve targeted results
Ability to adapt in a fast-paced, evolving environment while maintaining empathy and composure
Alignment with Grace Loves Lace Mission and G.R.A.C.E. values (Graceful, Respectful, Authentic, Caring, Exceptional)
Flexibility to work rostered hours Monday–Thursday, with additional coverage as required

Desirable

Experience in online luxury retail or bridal fashion
Knowledge of social media customer engagement
Styling or fashion background
Experience using NetSuite or similar CRM systems

Why Join Us

Be part of a globally recognised and loved bridal brand, designed and led from the Gold Coast
Work alongside a passionate, talented HQ team
A rare opportunity to step into a pivotal role shaping the modern bridal experience
Generous staff discounts, barista coffee on site, access to employee wellbeing perks, and much more

All candidates must have Australian work rights and will be required to provide two recent and relevant referees. We thank you in advance for your interest in working with us, but only those candidates selected for interview will be contacted.

Grace Loves Lace has always been, and always will be, committed to provide an environment free of discrimination and harassment to our candidates, employees, customers, and suppliers. We are committed to equal opportunity and recruitment decisions are based on merit and business needs. We do not base decisions on any classifications protected by federal, state or provincial and local laws and ordinances. Reasonable adjustments are available to qualified individuals.

Apply Now

Refine Your Search

boutique manager jobs in gold coast qld

Virtual Bridal Stylist & Customer Experience Specialist - HQ

Assistant Manager | Harbour Town

Senior Production Manager

Store Manager

Senior Performance Marketing Manager (Retention)

Catering Attendant – Afternoon Shifts (Ashmore)

Sales Account Manager Club QLD

Dr. Barbara Sturm, Spa & Boutique, Palm Beach

Assistant Store Manager - Pacific Fair

Senior Family Lawyer – Senior Associate – Partner

Family Lawyer – Solicitor – Associate (3+ years PQE)

Head Chef

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