In-Demand Service supervisor Jobs in Gold Coast, Qld

Hospitality operations & compliance manager
Siblings @ Kirra Pty Ltd —Coolangatta QLD
- $80,000 - $90,000 a year
- Full-time
- Management
- In-person
Quick Apply
Assistant Store Managers - Supercheap Auto Gold Coast
Supercheap Auto —Gold Coast QLD
- Weekend availability
- Customer service
- Merchandising
- Supervising experience
- Parental leave
Quick Apply
Kitchen Supervisor
YOMG - Yo My Goodness —Broadbeach Waters QLD
- $15.14 - $37.84 an hour
- Microsoft Excel
- In-person
- Kitchen experience
- Employee discount
- Professional development assistance
Quick Apply
Service Supervisor
VAE Group —Arundel QLD
- Full-time
- Customer service
- Maintenance
- Leadership
Quick Apply
Events Supervisor
Moreton Hospitality —Broadbeach QLD
- $35.15 - $55.00 an hour
- Part-time
- In-person
- Restaurant experience
- Employee discount
- Referral program
Quick Apply
Manager on Duty
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
Supervisor
Bunnings —Southport QLD
- Supervising experience
- Leadership
- Café
- Parental leave
9d
Optical Assistant - Coomera
Specsavers Pty. Ltd. —Coomera QLD
- Weekend availability
- Customer service
- Paid training
Full Time 2IC - Harbour Town
Universal Store —Biggera Waters QLD
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Team Member at Fishbowl - Gold Coast
FISHBOWL —Gold Coast QLD
- $34.79 - $41.72 an hour
- Customer service
- POS
- In-person
- On-the-job training
- Employee discount
Quick Apply
9d
Cali Beach General Manager
Artesian Hospitality —Surfers Paradise QLD
- Full-time
- Leadership
- Employee discount
Quick Apply
Corporate Store Manager - Coomera
7-Eleven —Gold Coast QLD
- $77,030 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee assistance program
10d
Front of House Supervisor
YOMG - Yo My Goodness —Broadbeach Waters QLD
- $15.14 - $37.84 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
11d
Corporate Store Manager - Carrara
7-Eleven —Gold Coast QLD
- $77,030 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee assistance program
12d
Operations Coordinator
Serve Robotics —Gold Coast QLD
- $35 - $38 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- Bachelor's degree
Hotel Service Manager
Xanadu Main Beach Resort —Main Beach QLD
- $80,000 - $115,000 a year
- Full-time
- In-person
- Resort
- Office experience
Quick Apply
1d
Full Time 2IC - Surfers Paradise
Universal Store —Surfers Paradise QLD
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Logistics Supervisor / Head Driver
The Bread Social —Currumbin Waters QLD
- $40 - $43 an hour
- Full-time
- Bakery
- Leadership
- Employee discount
Quick Apply
11d
Customer Service Supervisor
ISS —Gold Coast QLD
- Nights as needed
- Customer service
- Analysis skills
- Supervising experience
- Employee discount
Care & Services Manager
Infinite Aged Care —Tweed Heads NSW
- Part-time
- Hospitality
- Management
- Customer service
- Employee assistance program
- Employee discount
12d

I want to receive the latest job alert for service supervisor in gold coast, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service supervisor jobs near gold coast, qld

Hospitality operations & compliance manager

Siblings @ Kirra Pty Ltd
Coolangatta QLD

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year

Qualifications

Management
RSA
Hospitality Management
Diploma

Full Job Description

The primary purpose of this role is to oversee venue-wide operations governance across bar, restaurant, and functions/events. The role is accountable for ensuring operational consistency, compliance with regulatory and internal systems, effective labour management, and delivery of key commercial performance indicators

Responsibilities include:

Venue Operations Leadership

· Act as Second in Charge of the venue, supporting the Venue Manager in the overall operational leadership, performance, and accountability of the business

· Provide end-to-end operational oversight across bar, restaurant, and functions/events to ensure alignment, consistency, and strong commercial execution across all service areas

· Step into full venue leadership in the absence of the Venue Manager, including decision-making authority, operational control, and team direction

· Drive integration and consistency of operational systems, standards, and processes across all revenue streams within the venue

· Ensure venue operations are managed through structured systems, reporting, and performance frameworks, rather than day-to-day shift execution

Compliance & Risk Management

· Own and lead all compliance frameworks, including RSA/liquor licensing, food safety, and Work Health & Safety (WHS) systems

· Ensure WHS systems are embedded into daily operations, including risk assessments, hazard identification, and control measures

· Maintain incident and hazard reporting registers, ensuring timely investigation, documentation, and corrective actions

· Lead internal audits and ensure readiness for external regulatory inspections at all times

· Drive a proactive safety culture through training, communication, and leadership accountability

Labour Management & Workforce Planning

· Oversee labour forecasting and rostering in line with business demand and budget targets

· Ensure rostering practices meet legislative requirements, including awards, breaks, and working conditions

· Monitor labour performance with consideration to safety, wellbeing, and operational sustainability

Commercial Performance & Reporting

· Monitor and drive key revenue streams across bar, restaurant, and events operations

· Oversee cost controls including wages, wastage, and operational expenses

· Produce and analyse operational and financial reports to track performance against KPIs and identify improvement opportunities

Leadership

· Act as a senior leadership presence across the venue, setting expectations and driving performance across all teams and departments

· Lead, coach, and develop all operational leaders below the 2IC level, ensuring clear accountability, consistency, and performance standards

· Provide structured guidance, coaching, and development to build capability across the broader leadership group

· Ensure effective delegation, communication flow, and escalation pathways across all areas of the venue

· Oversee structured guest feedback systems and guest relations programs to ensure service excellence is maintained

· Manage complaints handling frameworks, ensuring timely, professional, and commercially sound resolution

· Monitor guest reviews and feedback trends, identifying insights and driving continuous improvement initiatives across the venue

Skills/Qualifications:

· Relevant Diploma or higher qualification in Hospitality, Events, or Business Management or at least 3 years of relevant work experience

· Demonstrated capability in compliance and risk systems including RSA, WHS, incident reporting, and audit readiness

· Proven experience in labour governance and commercial performance management, including rostering, wage control, and KPI reporting

· Experience leading supervisors or team leaders, with accountability for operational systems, performance, and customer experience frameworks

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service supervisor jobs in gold coast, qld

Hospitality operations & compliance manager

Assistant Store Managers - Supercheap Auto Gold Coast

Kitchen Supervisor

Service Supervisor

Events Supervisor

Manager on Duty

Supervisor

Optical Assistant - Coomera

Full Time 2IC - Harbour Town

Team Member at Fishbowl - Gold Coast

Cali Beach General Manager

Corporate Store Manager - Coomera

Front of House Supervisor

Corporate Store Manager - Carrara

Operations Coordinator

Hotel Service Manager

Full Time 2IC - Surfers Paradise

Logistics Supervisor / Head Driver

Customer Service Supervisor

Care & Services Manager

I want to receive the latest job alert for service supervisor in gold coast, qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected