In-Demand Hub manager Jobs in Gold Coast, Qld

Customer Service Attendants
City Venue Management Pty Ltd —Runaway Bay QLD
- Customer service
- Leadership
- Communication skills
1d
Client Services Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
- Parental leave
8d
Deckhand / Tour Guide
Aquaduck —Gold Coast QLD
- Management
- POS
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
- Parental leave

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Customer Service Attendants

City Venue Management Pty Ltd -
Runaway Bay QLD

Apply Now

Job Details

Casual
1 day ago

Qualifications

Customer service
Pool maintenance
Blue Card
Leadership
Communication skills

Full Job Description

Make a splash with Rackley Swimming!

Rackley Swimming Runaway Bay | Runaway Bay Sports Hub

Love working with people? Happiest around the water? Looking for a role where you can build a career in aquatics rather than just pick up a few shifts?

Rackley Swimming Runaway Bay, located inside the Runaway Bay Sports Hub, is looking for energetic, people-focused Customer Service & Pool Lifeguard team members to join us.

This is a true multi-skilled aquatic role. You won’t spend every shift behind a reception desk or every shift on the pool deck. You’ll work across both Customer Service and Pool Lifeguarding, helping us create a safe, welcoming and genuinely great experience for everyone who walks through our doors.

We also have opportunities across other nearby North Gold Coast venues, so there’s scope for variety and additional shifts.

What will you be doing?

A bit of everything and that’s what makes working in aquatics fun.

You could be:

welcoming customers and families into the centre
helping with enquiries, bookings, memberships and accounts
creating great experiences and building relationships with our regular customers
processing transactions and assisting with our programs and services
jumping onto pool deck as a qualified Pool Lifeguard
keeping a watchful eye on safety and responding when needed
helping keep the venue clean, safe and looking its best
supporting your teammates across the centre
learning more about venue operations and building your leadership skills

Our Customer Service team plays an active role in customer engagement, enquiries, transactions, memberships, problem solving and creating a positive experience throughout the venue.

Got your eye on Duty Management? Even better.

We’re not only looking for people to fill shifts.

We’re looking for people who want to grow with us.

If you’ve got leadership potential, good judgement, initiative and the confidence to take ownership, there may be an opportunity to upskill and develop towards a Duty Manager role.

So if you’re thinking, “I’m ready for more responsibility, I just need someone to give me the opportunity,” we’d especially love to hear from you.

You’ll be a great fit if you:

love working with people
bring positive energy to your team
communicate confidently with customers of all ages
are reliable and willing to get stuck in
can stay calm and switched on in a busy aquatic environment
enjoy variety and don't want to do the same thing all day
take safety seriously
want to learn and potentially progress into leadership

Previous customer service experience is preferred, but we're equally interested in finding people with the right attitude, energy and potential. The position also calls for strong communication, relationship-building, organisation and the ability to work effectively in a fast-paced environment.

What you'll need

For this position, you'll need to hold and maintain:

Pool Lifeguard Certificate
First Aid
CPR
Blue Card

These qualifications are requirements of the Customer Service Attendant position.

Why Rackley Swimming?

Because a job in aquatics can be a whole lot more than watching a pool or working behind a counter.

You'll be part of a team that gets to know its customers, creates a great community environment and helps people enjoy the water safely.

And if you're keen to build a career in the industry, we want to help you take that next step.

Sounds like your kind of place? Dive in and apply now!

Apply Now

Refine Your Search

hub manager jobs in gold coast, qld

Customer Service Attendants

Client Services Officer

Deckhand / Tour Guide

Client Service Officer

More jobs to discover

I want to receive the latest job alert for hub manager in gold coast, qld

Explore jobs in more locations

Make a splash with Rackley Swimming!

What will you be doing?

Got your eye on Duty Management? Even better.

You’ll be a great fit if you:

What you'll need

Why Rackley Swimming?

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