In-Demand Chief quality Jobs in Glendenning Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
2d
Clinical Care Coordinator
CRT Program —Parramatta NSW
- $80,000 - $120,000 a year
- Part-time
- Microsoft Office
- Care plans
- Communication skills
Customer Service Sales Specialist
Ashley & Martin —Parramatta NSW
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
11d
Senior Fermentation Scientist
Macquarie University —Macquarie University NSW
- $114,992 - $124,676 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Research
- Employee assistance program
Quinquennial Relieving Visiting Medical Officer – Older People’s Mental Health Services (Apply via eCredential)
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- Contract
- Gym membership
4d
Data Governance Manager
Harvey Norman —Silverwater NSW
- Full-time
- Azure
- AI
- Communication skills
- Parental leave
Head of Nursing and Clinical Governance
Uniting NSW.ACT —Parramatta NSW
- Nursing
- Bachelor's degree
- Leadership
- Employee discount
1d
Head of Nursing and Clinical Governance
Uniting —Parramatta NSW
- Full-time
- Nursing
- Bachelor's degree
- Leadership
- Employee discount
1d
Assistant Restaurant Manager
Grill'd —Parramatta NSW
- Full-time
- Restaurant
- Employee assistance program
Quick Apply
Radiographer.
I-MED Radiology Network —Castle Hill NSW
- Full-time
Quinquennial Visiting Medical Officer – General Adult Psychiatry - Campbelltown Mental Health SWSLHD - (Apply via eCredential)
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- Part-time
- Gym membership
8d
Staff Specialist – General Adult Psychiatry, Campbelltown Mental Health Services - Perm FT/PT (Apply via eCredential)
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $197,583 - $243,822 a year
- Full-time
- Gym membership
Radiographer (Lvl 3 Gde 1) - Interventional Radiology - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $121,584.42 - $125,516.07 a year
- Full-time
- Clinic
- Leadership
- Communication skills
- Annual leave
- Parental leave
12d

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
2 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

Share a practical example of how you have led the establishment or expansion of disability support services or another business service - including how you balanced site setup/maintenance, compliance with relevant industry standards, financial management, and stakeholder engagement to achieve sustainable outcomes for the customer, workers and business.
Briefly detail your experience managing, scaling, and maintaining operational consistency across teams spread diversely, including how you overcame a specific challenge.
Provide a covering letter to describe your motivation for applying to this position
What is an example of a successful outcome that demonstrates your approach to management and outcomes?
For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

chief quality jobs in glendenning nsw

Operations Manager - NDIS Service Provider

Clinical Care Coordinator

Customer Service Sales Specialist

Senior Fermentation Scientist

Quinquennial Relieving Visiting Medical Officer – Older People’s Mental Health Services (Apply via eCredential)

Data Governance Manager

Head of Nursing and Clinical Governance

Head of Nursing and Clinical Governance

Assistant Restaurant Manager

Radiographer.

Quinquennial Visiting Medical Officer – General Adult Psychiatry - Campbelltown Mental Health SWSLHD - (Apply via eCredential)

Staff Specialist – General Adult Psychiatry, Campbelltown Mental Health Services - Perm FT/PT (Apply via eCredential)

Radiographer (Lvl 3 Gde 1) - Interventional Radiology - Temp FT

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