Department: Engagement and Family Support
Department/Agency: Department of Communities and Justice
Location:
Parramatta, NSW, AU, 2150
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Req ID: 85218
Family Time Worker
Talent Pool Creation for South Western Sydney District and Western Sydney Nepean Blue Mountains District
Location – Bankstown, Highlands Hub, Macarthur, Fairfield, Ingleburn, Liverpool, Auburn, Blacktown, Mt Druitt, Parramatta, Hawkesbury, Lithgow, Penrith, St Marys, Blue Mountains
Employment type – Casual
Salary – Clerk Grade 1/2: $42.71p/h - $46.43p/h plus casual loading & superannuation
Are you passionate about supporting children and families within your community? We are looking for dedicated people who are committed to creating positive change and strengthening family connections.
This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.
Your role
This is an exciting opportunity to be part of a new team and support DCJ in building a dedicated workforce for supervising family time.
As a Family Time Worker, you'll supervise and support family time visits between children and young people in out-of-home care and their families. You’ll ensure the safety and well-being of children during these visits, transport them to various locations, and communicate effectively with everyone. Your role includes recording observations, providing basic coaching to parents, and maintaining accurate documentation in line with DCJ policies. You'll also handle administrative tasks to support team operations and ensure efficient service delivery.
As part of this role, you will be required to physically carry young children and babies and their personal items, carry and install car seats and implement risk management strategies to ensure the safety of children in community settings.
What you’ll do
Supervise family time visits, ensuring the safety and well-being of children and young people, getting support from your Team Leader as needed.
Communicate with children, young people, and families in a culturally sensitive manner to facilitate positive interactions during family time and transport.
Transport children, young people, and occasionally parents or carers to various locations, including family time visits.
Record observations and prepare documentation following supervised visits, ensuring accuracy and adherence to DCJ guidelines.
Support administrative tasks to contribute to the efficient operation of the team and service delivery.
What we’re looking for
Effective Communication: Ability to communicate clearly and sensitively with children, young people, and families, while maintaining professional boundaries.
Cultural Understanding: Demonstrated understanding and respect for cultural differences, with experience in culturally sensitive interactions.
Organisational Skills: Strong skills in documentation and administrative tasks, with experience using relevant technology and maintaining accurate records.
Resilience and Adaptability: Ability to manage stress-related behaviour and navigate complex family dynamics while maintaining a professional demeanour.
Flexibility: To support children and families effectively applicants must be available to work a variety of shifts in a service that operates 24 hours a day, 7 days a week.
DCJ works with families and children from a diverse group of cultures and backgrounds. We encourage applications from Māori, Lebanese, Arabic speaking, Filipino, Vietnamese, Samoan, Fijian, Tongan, Chinese, Indian subcontinent, Spanish speaking, Italian, Greek & Thai people.
Language skills are desirable.
Essential Requirements
Current NSW driver’s licence
Working with Children Check clearance.
First aid certificate, or willingness to obtain one before commencing in role.
The role may require some evening and weekend work.
Download the Family Time Worker role description and Aboriginal Family Time Worker role description.
Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:
National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career.
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities.
Health & Wellbeing and Employee Assistance Programs
Ability to progress to other roles in the department.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters.
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Monday 17th August 2026 at 11:59pm AEST
Got a question?
If you would like to hear more about the team and role as well as the recruitment process, you can view our information pack.
View Here.
For more information about what it’s like to work for DCJ as a Family Time Worker, please see the DCJ Family Time website.
For more information about the role or what it’s like to work for DCJ, please contact the Family Time Team on 02 9765 1924 or at
[email protected].
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Kirsten Wafer on 02 9765 3844 or via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit.
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
For more information and advice on applying for roles at DCJ, for our Aboriginal and Torres Strait Islander candidates visit Careers for Aboriginal people.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
