In-Demand Service leader Jobs in Gippsland, Vic

Service Desk Officer
Latrobe Regional Health —Gippsland VIC
- $58,400 - $64,500 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Gym membership
4d
Team Leader
Department of Families, Fairness and Housing —Gippsland VIC
- Full-time
- Recruiting
- Front desk
- Communication skills
9d
Retail Merchandiser
BIG Brand Influence Group —Bairnsdale VIC
- $32.79 an hour
- Organisational skills
- Communication skills
Quick Apply
Koorie Academy of Excellence Liaison Officer
Department of Education —Gippsland VIC
- Full-time
- Senior Secondary Certificate of Education
19h
PE / Health & Human Development Secondary Teacher
Government schools —Gippsland VIC
- Full-time
- Communication skills
- Teaching
1d
Maintenance/Grounds Person
Government schools —Gippsland VIC
- Part-time
- Management
- Maintenance
- Senior Secondary Certificate of Education
9d
District Business Manager
Country Fire Authority —Gippsland VIC
- $107,864 - $121,276 a year
- Full-time
- Management
- Customer service
- Administrative experience
8d
Site Manager - Defence
Compass Group Australia —Gippsland VIC
- Full-time
- Management
- Budgeting
- Leadership
9d
Teacher Aide
Government schools —Gippsland VIC
- Part-time
- Public speaking
- Communication skills
9d
Outreach Worker StandBy Support After Suicide - Gippsland
Jesuit Social Services —Gippsland VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance program
14d
Head Chef
Compass Group Australia —Gippsland VIC
- $85,000 a year
- Full-time
- Culinary experience
- Parental leave
Clinical & Operational Workforce Unit Coordinator
Latrobe Regional Health —Gippsland VIC
- $92,000 - $102,000 a year
- Full-time
- Management
- Microsoft Office
- Recruiting
- Gym membership
HOL / VET carpentry and maintenance assistant
Government schools —Gippsland VIC
- Full-time
- Maintenance
9d
Head Chef/ Chef Manager- Armidale
Compass Group Australia —Gippsland VIC
- Full-time
- Culinary experience
- Communication skills
English / Humanities Classroom Teacher
Government schools —Gippsland VIC
- Full-time
- Communication skills
- Teaching
1d
Maths/Science Teacher
Government schools —Gippsland VIC
- Full-time
- Communication skills
- Teaching
1d
LOTE Teacher - Indonesian
Government schools —Gippsland VIC
- Full-time
- Communication skills
- Teaching
1d
Accounts Receivable Officer - Sponsor Debtors
TAFE Gippsland —Bairnsdale VIC
- $62,384 - $67,362 a year
- Part-time
- Customer service
- Microsoft Office
- Databases
- On-the-job training
- Parental leave
1d
General Manager - Paynesville Gardens Care Community
Opal HealthCare —Paynesville VIC
- Leadership
- Communication skills
Chef Manager
Compass Group Australia —Gippsland VIC
- Full-time
- Management
- Computer skills
- Leadership
- Parental leave
- Free food

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Service Desk Officer

Latrobe Regional Health
Gippsland VIC

Apply Now

Job Details

Full-time
$58,400 - $64,500 a year
4 days ago

Benefits

Group activities
Gym membership
Salary packaging

Qualifications

ITIL Certification
Management
Customer service
Microsoft Exchange
Microsoft Office
Diploma
Working with Children Check
Office experience
Information Technology

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $58,400 - $64,500

Grade: Grade not specified

Occupation: IT and telecommunications

Location: Gippsland - Latrobe

Reference: 2342

About the role

Are you seeking a rewarding and diverse Service Desk Officer role in a leading regional hospital? Join the Gippsland Health Alliance Team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive.

Gippsland Health Alliance is looking for Service Desk Officer to join our growing team on a full time (1.0EFT) ongoing basis.

The Service Desk Officer provides frontline ICT support across Gippsland Health Alliance (GHA), delivering high‑quality customer service and technical assistance to internal and external stakeholders. As part of the ICT Operations and Support team, the role is responsible for managing and resolving Level 1 support requests, triaging calls and ensuring efficient operation of Service Desk processes. Working in a fast‑paced environment, the position contributes to system reliability, user satisfaction and continuous improvement of service delivery, while supporting broader ICT operations, project activities and service optimisation across GHA member organisations.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Service Desk Officer is to:

Provide Level 1 ICT support, including triaging, prioritising and resolving service desk calls in line with service level agreements (SLAs).
Deliver exceptional customer service, ensuring accurate capture of call information and effective communication with users and stakeholders.
Support user administration and application access across GHA systems, working collaboratively with application and ICT teams.
Maintain Service Desk documentation, procedures and reporting, contributing to process improvement and service catalogue development.
Promote and support effective use of the Service Desk system, including onboarding and assisting new users.
Collaborate with internal teams and external stakeholders to resolve incidents, escalate issues where required and support continuous service improvement.

About you

Ideal candidates for this role will have:

Excellent customer service skills with the ability to communicate clearly and professionally with a diverse range of users.
Strong organisational and time‑management skills, with the ability to prioritise tasks and meet deadlines.
Sound understanding of computer systems and basic ICT support principles.
Ability to work independently and as part of a team in a fast‑paced, rotating shift environment.
Well‑developed problem‑solving skills and the ability to adapt to changing priorities and service demands.
ITIL knowledge or certification, relevant IT qualifications (e.g. Certificate/Diploma in IT), experience with service desk systems, and familiarity with MS Windows, Office, Exchange or similar environments (desirable).

Gippsland Health Alliance offers a range of benefits including:

Salary packaging up to $9,000 per annum.
Meals/Entertainment benefit up to $2,650 per annum.
Encouragement for professional development and ongoing education.
A range of social club activities, discounts and diverse workplace activities.
Free access to our Staff Wellbeing Centre offering health education and wellbeing
Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Elise Bailey, Service Desk Team Leader email on [email protected] for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Gippsland Health Alliance (GHA) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

Gippsland Health Alliance is a consortium of all publicly funded health services in the Gippsland region. Our overarching objective is to provide timely information to health professionals and administrators whenever needed. At GHA, we are dedicated to transforming healthcare delivery and improving patient outcomes across the Gippsland region. Our goals including providing exceptional service which positively impacts our community, driving value for money solutions and enhancing the quality and efficiency of patient care by establishing a system to promote collaborative and coordinated services.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: [email protected]

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 22 June 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.

Applications close Monday 22 June 2026 at 11.59pm

Posted

31 May 2026

Apply Now

Refine Your Search

service leader jobs in gippsland, vic

Service Desk Officer

Team Leader

Retail Merchandiser

Koorie Academy of Excellence Liaison Officer

PE / Health & Human Development Secondary Teacher

Maintenance/Grounds Person

District Business Manager

Site Manager - Defence

Teacher Aide

Outreach Worker StandBy Support After Suicide - Gippsland

Head Chef

Clinical & Operational Workforce Unit Coordinator

HOL / VET carpentry and maintenance assistant

Head Chef/ Chef Manager- Armidale

English / Humanities Classroom Teacher

Maths/Science Teacher

LOTE Teacher - Indonesian

Accounts Receivable Officer - Sponsor Debtors

General Manager - Paynesville Gardens Care Community

Chef Manager

I want to receive the latest job alert for service leader in gippsland, vic

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