In-Demand Customer care Jobs in Frankston, Vic

Small Business Specialist, Mornington
Sourceo —Mornington VIC
- Full-time
- Microsoft Outlook
- Merchandising
- Parental leave
1d
In Store Team Member
Domino’s Pizza —Frankston VIC
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Front of House Staff
BURGER DAYS —Frankston VIC
- $27 - $35 an hour
- Weekend availability
- Hospitality
- Customer service
- POS
- On-the-job training
- Employee discount
Quick Apply
9d
Cashier/Front of House
The Famished Wolf —Mount Eliza VIC
- $90 - $300 a week
- Hospitality
- Customer service
- In-person
Quick Apply
10d
Store Team Member - Bayside Frankston
Universal Store —Frankston VIC
- Customer service
- Communication skills
Kathmandu Casual Sales Assistant: Frankston
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Frankston VIC
- Day shift
- Employee discount
4d
Cafe Team Leader @ BOUNCE Frankston
BOUNCE —Frankston VIC
- Weekend availability
- Hospitality
- Leadership
- Café
- Employee assistance program
Quick Apply
3d
Front of House Supervisors
YOMG - Yo My Goodness —Frankston VIC
- $15.14 - $37.84 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
8d
Crew Member | Yo-Bar | Frankston
Yo Bar —Frankston VIC
- Sales
- Communication skills
Quick Apply
10d
NEW STORE Sports Direct Sales Assistant - Frankston
Sports Direct —Frankston VIC
- Day shift
- Hospitality
- Management
- Customer service
Quick Apply
7d
Administration Assistant - Community Health and Ambulatory Services
Peninsula Health —Frankston VIC
- Part-time
- Computer skills
- Communication skills
- Employee assistance program
2d
Telstra Retail: Part Time Customer Service & Sales Consultant FRANKSTON
Telstra —Frankston VIC
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
2d
Expression of Interest - Bayside Frankston
Universal Store —Frankston VIC
- Communication skills
5d
Sales Consultant - Frankston
FREEDOM Furniture —Frankston VIC
- Part-time
- Sales
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Team Member
Bunnings —Frankston VIC
- Part-time
- Café
- Parental leave
6d
Receptionist
Lifecare —Frankston VIC
- Customer service
- Clinic
- Organisational skills
Quick Apply
Kitchen Team Members
YOMG - Yo My Goodness —Frankston VIC
- $13.90 - $34.76 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
8d
Casual Sales Assistant - Frankston&Mornington
Snooze —Frankston VIC
- Weekend availability
- Sales
- Leadership
- Employee assistance program
- Employee discount
1d
In Store Team Member - LANGWARRIN
Domino’s Pizza —Langwarrin VIC
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Customer Service/Sales Consultant
The Automotive Group —Frankston VIC
- $35 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
3d

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Small Business Specialist, Mornington

Sourceo
Mornington VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Parental leave

Qualifications

Microsoft Outlook
Merchandising

Full Job Description

Mornington, Australia

Company: Singtel Group

Optus is proud to be one of Australia’s leading telecommunications providers, supporting over 11 million customers every single day with mobile, broadband and digital solutions.

We’re looking for an energetic, commercially minded Retail Service Specialist to join our Mornington team. If you love supporting local businesses, enjoy solving complex challenges, and thrive in a collaborative team environment, this could be the perfect next step in your retail or business focused personal and career growth.

At Optus, we collaborate with purpose, lift each other up, take accountability, act with integrity and celebrate as one team. Together, we grow, tackle challenges and build genuine connections with our customers, our communities and with each other.

Your day to day will consist of:

Act as the Small Business subject matter expert instore, identifying business customers early and matching them with solutions that support their business growth.
Build and maintain strong capability across products and processes, including mobile, broadband, fixed services, credit and activation, plus share this knowledge with your wider team.
Deliver confident, consultative conversations by understanding business customer needs and providing tailored solutions that solve real operational challenges.
Mentor and support your team to spot opportunities, offer the right solutions and elevate the overall business customer experience across the store.
Stay up to date with small business updates, tactical offers and market trends, sharing insights through daily huddles, coaching moments and store updates.
Own business enquiries using calm professionalism and strong problem solving skills, while supporting operational excellence by managing compliance and merchandising requirements.

What makes you perfect for the role?

Business Savvy Outlook: You understand the needs of small business customers and enjoy helping them find solutions.
Consultative Service Skills: You ask the right questions, listen deeply and provide thoughtful, tailored recommendations that support business outcomes.
Product Expertise: You’re keen to grow into a subject matter expert across mobile, broadband, fixed services and small business care.
Mentoring & Collaboration: You share knowledge openly, support your teammates, and help build store capability so everyone can confidently identify business opportunities.
Calm & Professional: You manage complex and unique business enquiries with empathy, good judgement and a steady, solutions focused approach.

What’s in it for you?

Competitive remuneration plus $80 monthly credit, 25% off Optus products, and exclusive discounts with our retail partners, making life easier and more affordable.
Supportive leave options, including an additional Connected Day to focus on culture, family, health, community or whatever matters most to you.
Inclusive, carer neutral paid parental leave of up to 14 weeks to support growing families.
Access to Optus U, with industry recognised micro credentials developed alongside La Trobe and Macquarie Universities to help grow your career.
Clear opportunities to step up, take on more responsibility and accelerate your career growth within our retail and business pathways.
Join employee led networks like Culture Connect, Elevate Women, Yarn First Nations, Disability Network and Express Yourself (LGBTQIA+), plus free 24/7 wellbeing and counselling support across multiple channels.

We strongly encourage you to apply! We value potential just as much as experience, and we all grow and develop together. This could be the perfect step in your commercial, retail or business consulting journey.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [[email protected]](mailto:[email protected]) or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit [https://www.optus.com.au/about/inclusion-diversity](https://www.optus.com.au/about/inclusion-diversity)

#LI-KR1

Apply Now

Refine Your Search

customer care jobs in frankston, vic

Small Business Specialist, Mornington

In Store Team Member

Front of House Staff

Cashier/Front of House

Store Team Member - Bayside Frankston

Kathmandu Casual Sales Assistant: Frankston

Cafe Team Leader @ BOUNCE Frankston

Front of House Supervisors

Crew Member | Yo-Bar | Frankston

NEW STORE Sports Direct Sales Assistant - Frankston

Administration Assistant - Community Health and Ambulatory Services

Telstra Retail: Part Time Customer Service & Sales Consultant FRANKSTON

Expression of Interest - Bayside Frankston

Sales Consultant - Frankston

Customer Service Team Member

Receptionist

Kitchen Team Members

Casual Sales Assistant - Frankston&Mornington

In Store Team Member - LANGWARRIN

Customer Service/Sales Consultant

I want to receive the latest job alert for customer care in frankston, vic

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