In-Demand Front office specialist Jobs in Fortitude Valley Qld

Marketing CRM & Lifecycle Specialist
City Beach Australia —Brisbane QLD
- $115,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Databases
- In-person
- Employee assistance program
- Employee discount
Quick Apply
Digital Workplace Specialist
Ashurst LLP —Brisbane QLD
- Part-time
- SharePoint
- Editing
- Health insurance
- Gym membership
4d
Business Development Manager
Fugro —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
- Parental leave
Senior UX/UI Designer
Auto & General Holdings —Toowong QLD
- In-person
- AI
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Senior Social Media and Campaign Marketing Manager
Microba —Brisbane QLD
- Full-time
- Hybrid work
- AI
Quick Apply
3d
Aircraft Maintenance Planner - Brisbane
Sigma Aerospace —Brisbane QLD
- Full-time
- Maintenance
- Administrative experience
- Data entry
- Employee assistance program
Senior Project Coordinator
Monadelphous —Brisbane QLD
- Monday to Friday
- Engineering
- Maintenance
- Construction experience
Solicitor – Senior Associate
Carter Newell —Brisbane QLD
- Full-time
- Communication skills
Senior Engineer - Full Stack (React/Kotlin/Perl)
Reapit ANZ —Milton QLD
- Hybrid work
- Management
- Computer Science
- Engineering
Quick Apply
1h
Design Manager
AECOM —Brisbane QLD
- Full-time
- Hybrid work
Technical Director - Design Management, Building Engineering
AECOM —Brisbane QLD
- Full-time
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Principal Primary Design Engineer
EPEC Group —South Brisbane QLD
- Full-time
- AutoCAD
- Engineering
- Bachelor's degree
- Employee assistance program
Quick Apply
Senior Electrical, Instrumentation & Control (EI&C) Engineer - Water Infrastructure
Jacobs —Brisbane QLD
- Hybrid work
- Management
- Communication skills
- Parental leave
Senior Asset Management Engineer (Mechanical)
Verbrec Limited —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Health insurance
Quick Apply
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Marketing CRM & Lifecycle Specialist

City Beach Australia -
Brisbane QLD

Quick Apply

Job Details

Full-time
$115,000 - $120,000 a year

Benefits

Employee assistance program
Employee discount
Free food
Free drinks

Qualifications

Power BI
Salesforce Marketing Cloud
Microsoft Excel
Lead generation
Databases
Digital marketing
Google Analytics

Full Job Description

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.

The role:

The purpose of the Marketing CRM & Lifecycle Specialist is to manage, build and scale the customer lifecycle program that activates and accelerates revenue and positively influences the customer lifetime value. You will execute initiatives across emails, SMS, loyalty programs, automation, cross-marketing channels, web platforms, and physical stores, focusing on unifying the customer experience.

What you'll be doing:

Drive email strategy and roadmaps for BAU and Automation, based on current performance, the latest email trends and City Beach customers, brand and product trends.
Execute BAU promotions in line with the marketing calendar.
Set up email platforms, create templates, manage scheduling, and deploy workflows.
Build and maintain customer segments in Emarsys.
Design, plan, and execute lifecycle campaigns using a test, measure, and learn approach.
Uphold data governance and ensure GDPR compliance.
Maintain CRM/database integrity through send management and data analysis.
Support and execute CRM strategy based on customer behavior and insights.
Focus on data unification, customer profiling, and cross-channel integration.
Optimise lifecycle through automation, segmentation, and personalisation.
Implement retention/reactivation strategies to increase LTV.
Increase customer database size through high-quality lead generation campaigns.
Enhance database health and manage our loyalty program.
Provide insights from post-campaign analysis and competitor research.
Continuously test, measure, and optimise lifecycle programs.
Monitor and evaluate campaign results to improve engagement and retention.

What you'll need:

3+ years in a similar Digital Marketing role.
Proven results in developing and executing email campaigns and running loyalty programs.
Responsible for email platform setup and build such as creating new templates, managing campaign scheduling, setting up and deploying lifecycle journeys and automated workflows
Solid understanding of customer databases, personalisation, and segmentation.
Experience with tools such as Emarsys (essential), Salesforce Marketing Cloud or Klaviyo.
Experience with Power BI, Google Analytics, MS Excel, Customer Data Platforms.
Strong attention to detail and accuracy.
Analytical, proactive, and the ability to problem solve.

The benefits:

We have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts:
Access to a free Employee Assistance Program
7% Medibank Private discount
Goodlife Health Clubs & Fitness First Gyms membership discounts
Retail partner discounts through Rest Super on food, beauty, health, fashion, furniture and technology products
Enjoy a 35% team member discount for you, your friends and family to access.
Endless progression and career opportunities across all departments in Head Office, Retail Stores and our Distribution Centre.
Birthday and work anniversary celebrations and shared lunches.
Social work drinks every Friday night at 4pm!

Pay: $115,000.00 – $120,000.00 per year

Benefits:

Employee discount
Free drinks
Free food

Work Location: In person

Quick Apply

Refine Your Search

front office specialist jobs in fortitude valley qld

Marketing CRM & Lifecycle Specialist

Digital Workplace Specialist

Business Development Manager

Senior UX/UI Designer

Senior Social Media and Campaign Marketing Manager

Aircraft Maintenance Planner - Brisbane

Senior Project Coordinator

Solicitor – Senior Associate

Senior Engineer - Full Stack (React/Kotlin/Perl)

Design Manager

Technical Director - Design Management, Building Engineering

Principal Primary Design Engineer

Senior Electrical, Instrumentation & Control (EI&C) Engineer - Water Infrastructure

Senior Asset Management Engineer (Mechanical)

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