In-Demand Customer care coordinator Jobs in Footscray Vic

NDIS Intake & Administration Officer
REVERENCE COMMUNITY CARE —Williams Landing VIC
- $27.73 - $35.76 an hour
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Professional development assistance
- Referral program
Quick Apply
Service Coordinator
AVEO —Kew VIC
- $30.34 - $45.51 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Intake & Referrals Coordinator – Healthcare & NDIS Services
EddenRose Community Services —Melbourne VIC
- From $45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Professional development assistance
Quick Apply
Clinic Operations & Clinical Coordinator
Reverence Community Care Group —Williams Landing VIC
- $80,000 - $105,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Referral program
Quick Apply
Despatch Coordinator
Vinidex Pty Ltd (Australia) —Sunshine VIC
- Full-time
- ERP systems
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
13d
Customer Service Coordinator - Night Shift
Siemens Healthineers —Melbourne VIC
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
8d
Business Care Operations Coordinator
RACV —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
Regional Support Coordinator
MyIntegra —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
National Expo Coordinator
Babybee —Yarraville VIC
- Hospitality
- Administrative experience
- Recruiting
Talent Acquisition Coordinator
Brandbank Group —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Referral program
Wellness centre Reception Sales Person
Body D-Tox —Preston VIC
- $32.00 - $47.36 an hour
- Sales
- Customer service
- Medical office experience
Quick Apply
2d
Claims Coordinator
Gallagher Bassett —Melbourne VIC
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Work from home
Customer Service Coordinator - HospEquip
Device Technologies Australia —Melbourne VIC
- Full-time
- CRM software
- Management
- Customer service
Coordinator (Outside School Hours Care) in Hoppers Crossing
Kelly Club Australia Pty Ltd —Hoppers Crossing VIC
- $34 - $36 an hour
- Full-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Spa Coordinator
Tokyo Headspa —Armadale VIC
- Part-time
- Front desk
Coordinator (Outside School Hours Care) in Sydenham
Kelly Club Australia Pty Ltd —Sydenham VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
1d
Schedule Co-ordinator
Bolton Clarke —Melbourne Western Suburbs VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
Operations Metals Coordinator
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Microsoft Excel
- Management
- ERP systems
Support Coordinator
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Parental leave
Dilapidation Coordinator
John Holland —Sunshine VIC
- Full-time
- Construction experience
- Parental leave

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NDIS Intake & Administration Officer

REVERENCE COMMUNITY CARE
Williams Landing VIC

Quick Apply

Job Details

Permanent | Full-time
$27.73 - $35.76 an hour

Benefits

Company car
Professional development assistance
Referral program

Qualifications

CRM software
Customer service
Microsoft Office
Medical scheduling
Administrative experience
Driver Licence
Organisational skills
Front desk
Computer skills
Communication skills

Full Job Description

Intake & Administration Officer

Pay: $27.73 – $35.76 per hour

Job Type: Full-time

Location: Reverence Community Care Clinic - Williams Landing, VIC (In Person)

About Reverence Community Care

Reverence Community Care is a growing allied health and disability services provider committed to helping NDIS participants achieve meaningful outcomes. Our multidisciplinary team includes Occupational Therapists, Speech Pathologists, Behaviour Support Practitioners, Psychologists, and Therapy Assistants working collaboratively to deliver high-quality, participant-centred care.

Our main clinic located in Bacchus Marsh and we are seeking a professional, organised, and friendly Receptionist / NDIS Administration Officer to join our team and become the welcoming face of our second brand new clinic in Williams Landing VIC.

About the Role

As the Intake & Administration Officer, you will be the first point of contact for participants, families, clinicians, and stakeholders visiting or contacting our clinic. You will play a vital role in ensuring the smooth day-to-day operation of the clinic through effective administration, scheduling, and customer service support.

This role is ideal for someone with strong organisational skills, excellent communication abilities, and experience working within the NDIS, healthcare, allied health, or community services sector.

Key Responsibilities

Greet participants, families, and visitors in a professional and welcoming manner.
Manage incoming phone calls, emails, and general enquiries.
Schedule and coordinate appointments for allied health clinicians along with the operations team support.
Assist with participant onboarding and collection of required documentation.
Prepare and manage service agreements and administrative paperwork.
Maintain accurate participant records within the CRM and practice management systems.
Support clinicians with appointment management, reporting workflows, and administrative tasks.
Process referrals and liaise with support coordinators, schools, healthcare providers, and families.
Monitor clinician schedules and assist with diary management.
Follow up outstanding documentation, reports, and invoices where required.
Assist with general office administration, filing, scanning, and record management.
Ensure reception and clinic areas remain organized and professional.
Support the operations team with ad hoc administrative duties.

Essential Requirements

Minimum 1 year experience in administration, reception, customer service, healthcare administration, or NDIS-related roles in a similar setting.
Excellent verbal and written English communication skills.
Strong organisational and time-management abilities.
High attention to detail and accuracy.
Ability to multitask and work in a fast-paced environment.
Strong computer skills including Microsoft Office and CRM systems.
Professional presentation and customer-focused attitude.
Australian work rights.

Desirable

Experience working within the NDIS sector.
Knowledge of NDIS funding, service agreements, and participant onboarding processes.
Qualification in Business Administration, Community Services, Disability, Health Administration, or a related field.
Current Driver's Licence.

Why Join Reverence Community Care?

Quarterly performance bonuses for outstanding contribution.
Professional development allowance of up to $1,000 per year.
Ongoing training, mentoring, and career development opportunities.
Clear pathways for career progression and internal promotion.
Flexible working arrangements where applicable.
Company vehicle available for approved work-related travel if necessary.
Company-issued resources, stationery, and uniform.
Employee wellbeing and counselling support.
Staff referral incentives
Supportive multidisciplinary team environment.
Structured systems and modern technology to support your success.

If you are passionate about delivering exceptional customer service and want to be part of a growing healthcare and disability services organisation, we would love to hear from you.

To learn more about us, visit: www.revcare.com.au

Pay: $27.73 – $35.76 per hour

Benefits:

Professional development assistance

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in footscray vic

NDIS Intake & Administration Officer

Service Coordinator

Intake & Referrals Coordinator – Healthcare & NDIS Services

Clinic Operations & Clinical Coordinator

Despatch Coordinator

Customer Service Coordinator - Night Shift

Business Care Operations Coordinator

Regional Support Coordinator

National Expo Coordinator

Talent Acquisition Coordinator

Wellness centre Reception Sales Person

Claims Coordinator

Customer Service Coordinator - HospEquip

Coordinator (Outside School Hours Care) in Hoppers Crossing

Spa Coordinator

Coordinator (Outside School Hours Care) in Sydenham

Schedule Co-ordinator

Operations Metals Coordinator

Support Coordinator

Dilapidation Coordinator

I want to receive the latest job alert for customer care coordinator in footscray vic

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