In-Demand Service manager Jobs in Footscray, Vic

Customer Success Manager, Small Business | ANZ
HubSpot —Melbourne VIC
- Hybrid work
- AI
- Health insurance
- Work from home
Quick Apply
Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs
Success Tutoring Caroline Springs —Caroline Springs VIC
- $30 - $40 an hour
- Part-time
- Management
- Experience working with children
- In-person
Quick Apply
10d
Supply Chain and Customer Service Lead
Boortmalt Australia —Southbank VIC
- $87,505 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
11d
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
14d
Customer Success Manager
Deposit Power —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
11d
Office Manager
Airstep Underlay —Thomastown VIC
- $57,634.15 - $103,862.89 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
5d
Store Manager
Boori Australia —Maribyrnong VIC
- From $75,000 a year
- Weekend availability
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
3h
Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
- $44 an hour
- Part-time
- Customer service
Quick Apply
11d
Office Manager | Allied Health
Speech Ease Therapy Services —Williams Landing VIC
- $36 - $40 an hour
- Part-time
- Clinic
- EMR systems
- In-person
Quick Apply
7d
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Part-Time Client Relationship & Quality Manager
Spiffy Clean —Greater Melbourne VIC
- $40 an hour
- Part-time
- Customer service
- Cleaning
- Travel reimbursement
- Gym membership
Quick Apply
11d
Fleet Allocator
Smartways Logistics —Port Melbourne VIC
- $65,000 - $100,000 a year
- Full-time
- Senior Secondary Certificate of Education
- No degree
- In-person
Quick Apply
4h
Customer Service Manager
Catalano Interiors —Alphington VIC
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Conflict management
Quick Apply
Office Manager
Australia Education Group Pty Ltd —Melbourne VIC
- $76,000 - $82,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Office experience
- Parental leave
Quick Apply
6d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Mortgage Broker
Award Mortgage —Melbourne VIC
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
TeamKids - OSHC / Childcare - Coordinator (Director of Service)
TeamKids —Altona North VIC
- $84,914 a year
- Part-time
- Work from home
- Employee assistance program
5d
Duty Manager
Court House Hotel —Footscray VIC
- From $76,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick Apply
13d

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service manager jobs near footscray, vic

Customer Success Manager, Small Business | ANZ

HubSpot -
Melbourne VIC

Apply Now

Job Details

Benefits

Health insurance
Work from home
Gym membership

Qualifications

HubSpot
AI

Full Job Description

Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney's CBD, however this role is open to remote workers based anywhere in Australia.

What's the role?

Our Customer Success team is on a mission to deliver best-in-class services and support to our ANZ customers. From developing creative, personalised strategies for businesses to creating resources that help people become HubSpot experts, we help our customers grow better using our software.

In ANZ, Customer Success Managers (CSMs) are trusted advisors responsible for driving customer retention and adoption outcomes. This means ensuring our customers realise measurable ROI, adopt HubSpot deeply, and see long-term success with our platform.

You'll use HubSpot's Customer Prioritisation Framework (CPF) and AI-native tools to engage the right customers at the right time, turning insights into action. By focusing on Gross Revenue Retention (GRR), you'll help us deliver both customer value and business growth.

What will you do?

Primary ownership and accountability for ensuring customer growth, delight, and retention for complex customers who require higher-touch service.
Build and foster relationships with key decision makers and stakeholders across multiple customer teams
Engage customers in strategy conversations, to derive maximum value from their investment in HubSpot
Define what success means for your customers and produce detailed plans outlining roadmap to achieve success and share in accountability of their success
Monitor customer health and create risk mitigation plans and Identify and develop new opportunities for expanding customer's usage of new products
Collaborate with other HubSpot teams, and executive leadership, to ensure adoption and successful customer renewals
Resolve customer inquiries by aligning customers with the right resources
Be accountable for the retention of your customers along with providing forecasting insights to our Contract Management team around upcoming renewals
Continuously improve your own skills by leveraging AI, data, and Success Excellence Metrics to consult at scale.
Embody HubSpot's Culture Commitments by solving for the customer, being bold and learning fast, and aligning, adapting, and going forward together.

Who are you?

Experienced in owning, maintaining, and driving customer relationships in a quota or retention-carrying role.
Proven track record of consistently meeting and exceeding retention or revenue goals in a SaaS or Customer Success role.
Comfortable adopting new technologies quickly, with experience leveraging AI tools and predictive insights to scale your impact.
Excellent communicator - clear, confident, and empathetic across phone, written, and in-person settings.
Strong business acumen, with the ability to link HubSpot's solutions to customer outcomes and ROI.
Highly organised, with a high attention to detail, proactive, and able to prioritise effectively across a diverse portfolio of customers.
Resilient, adaptable, and motivated to thrive in a fast-paced, AI-enabled environment.

What are the benefits?

Hybrid work environment - You can choose to work from Home, Office or Flex!
Structured new hire training and onboarding
An education allowance up to USD$5,000 per annum
Flexible Time Off Policy + a week of rest!
Private health insurance allowance & annual fitness reimbursement
Opportunity to work with amazing colleagues who embody HubSpot's HEART core values
Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
Check out the HubSpot Website to see all our wonderful Benefits

HubSpot's culture is driven by a shared passion for our mission and metrics. It's a culture of amazing, growth-minded people who solve for the customer, embrace boldness and adaptability, and thrive on alignment and collaboration.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Apply Now

Refine Your Search

service manager jobs in footscray, vic

Customer Success Manager, Small Business | ANZ

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs

Supply Chain and Customer Service Lead

Office Manager

Area Manager

Customer Success Manager

Hotel Service Manager

Office Manager

Store Manager

Office Administration and Customer Service Representative

Office Manager | Allied Health

Passenger Services Manager

Part-Time Client Relationship & Quality Manager

Fleet Allocator

Customer Service Manager

Office Manager

Entry Level Solar Sales Representative

Mortgage Broker

TeamKids - OSHC / Childcare - Coordinator (Director of Service)

Duty Manager

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