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Technical Trainer / Advisor
Toyota Material Handling Australia —Moorebank NSW
- Parental leave
- Employee assistance program
Quick Apply
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Technical Trainer / Advisor

Toyota Material Handling Australia -
Moorebank NSW

Quick Apply

Job Details

12 days ago

Benefits

Parental leave
Employee assistance program
Referral program
Insurance services

Qualifications

Certificate IV
Materials handling

Full Job Description

About the Role:

The Technical Trainer/Advisor will be responsible for managing all technical and training aspects of Construction and Allied Product portfolios. The incumbent will be required to provide the TMHA network with technical support and other related customer service activities to all relevant departments including sales, service and rentals.

The successful applicant must be willing and able to travel regularly within the TMHA branch network

Key duties & responsibilities:

Provide technical and warranty support to the TMHA network.
Manage all aspects of assigned product portfolio related technical requirements.
Liaise with OEM factory representatives regarding technical items.
Provide the TMHA network with service-related on-site support and technical advice
Attend product training on new OEM products in-line with their requirements.
Maintain product service campaign progress including completion of campaign register.
Recommend process/product improvement opportunities to National Technical Support Manager.
Create technical documentation in support of local technical modifications/installations.
Coordinate and deliver Service Technician Educational Program (STEP) product training to support TMHA requirements.
Coordinate and deliver TMHA network special training requests.
Develop and administer both online and in-class training material.
Manage preparation for assigned product portfolio activities in annual National Skills Competition

Qualifications & experience:

Trade Qualification within industry recognised trades
Certificate IV in Training and Assessment (preferred)
Previous technical training experience
Previous experience in a client/customer facing role.
Proven experience with over the phone and face to face technical support within a Material Handling Industry or relevant industry.
Exceptional diagnostic skills
Excellent problem-solving skills
Proficient in utilising common office software for documentation
Ability to clearly articulate technical knowledge to internal and external customers

Benefits:

Paid Parental Leave Program
Family Day Events
Family Christmas Parties
Free access to WHEREFIT to gain exclusive offers for health, fitness, and wellbeing
Employee Assistance Program available to you and your family
Dedicated monthly onsite support at our metro locations
Sense of Purpose with quarterly donations made to local charities and junior sporting clubs
Onsite School Vacation Care Program
Enjoy exclusive discounts across Officeworks, Toyota Insurance, Kinto & Canberra Raiders apparel.
Financial Wellbeing activities
Kid’s School Holiday packs with a range of activities!!
Career development initiatives.
Employee Referral Program

Our commitment:

TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge.

How to Apply

If you are interested in this exciting and challenging role please submit your application with a current resume and cover letter to TMHA via its’ website http://careers.toyotamaterialhandling.com.au / or by pressing the 'Apply' button. Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.

Quick Apply

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junior sales representative jobs in five dock nsw

Technical Trainer / Advisor

Senior Consultant - Power BI and Fabric

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