In-Demand Customer service manager Jobs in Fitzroy, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Service Delivery Manager
Centorrino Technologies —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
7d
Customer Care Manager
Myhome —Hawthorn VIC
- $75,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
Quick Apply
8d
National customer service manager
Babybee —Yarraville VIC
- $100,000 a year
- Full-time
- Customer service
- AI
- Leadership
1d
Facilities Supervisor
Compass Group Australia —Melbourne VIC
- $80,000 a year
- Full-time
- Customer service
- Supervising experience
- Front desk
Assistant Manager role to fill at Anytime Fitness West Melbourne
Anytime Fitness —West Melbourne VIC
- $28 - $31 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
- Gym membership
Quick Apply
2d
Department Manager - Cotton On Bourke Street Melbourne
Cotton On —Melbourne City Centre VIC
- Full-time
4h
Customer Success Manager (SaaS | Construction Tech)
BuildPass —Richmond VIC
- $85,000 - $105,000 a year
- Full-time
- Construction
- AI
Quick Apply
7d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Customer Service & Entertainment Manager
The Keys Preston Pty Ltd —Preston VIC
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
7d
Customer Service and Inventory Manager
Koko Black —Heidelberg West VIC
- Customer service
General Manager Passenger Readiness
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Analysis skills
6d
Office Manager
CITO Transport Pty Ltd —Tottenham VIC
- $85,000 - $95,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
9d
Event Staff
Ausfamous —Melbourne VIC
- $24.95 - $31.67 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
Assistant Manager
Betty's Burgers —Preston VIC
- $72,000 - $77,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Store Manager (Hospitality)
ZUPPA —Fitzroy VIC
- $75,000 - $85,000 a year
- 8 hour shift
- Hospitality
- Customer service
- In-person
Quick Apply
Skechers Northland - Store Manager
Skechers —Preston VIC
- Full-time
Quick Apply
Service Desk Team Leader
Office of Public Prosecutions —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
- Administrative experience
- AI
8d

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customer service manager jobs near fitzroy, vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer service manager jobs in fitzroy, vic

Customer Service Consultant | Port Melbourne

Entry Level Solar Sales Representative

Service Coordinator | Port Melbourne

Service Delivery Manager

Customer Care Manager

National customer service manager

Facilities Supervisor

Assistant Manager role to fill at Anytime Fitness West Melbourne

Department Manager - Cotton On Bourke Street Melbourne

Customer Success Manager (SaaS | Construction Tech)

Service Desk Manager

Customer Service & Entertainment Manager

Customer Service and Inventory Manager

General Manager Passenger Readiness

Office Manager

Event Staff

Assistant Manager

Store Manager (Hospitality)

Skechers Northland - Store Manager

Service Desk Team Leader

I want to receive the latest job alert for customer service manager in fitzroy, vic

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