In-Demand Loan officer Jobs in Eight Mile Plains Qld

Broker Support Officer – Commercial Lending
Nixil —Eight Mile Plains QLD
- Full-time
- Management
- Sales
- Communication skills
5d
Customer Relationship Specialist - Mt Gravatt
Bank of Queensland —Mount Gravatt QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
8d
Operations Officer
Great Southern Bank —Brisbane QLD
- Part-time
- Hybrid work
- Customer service
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
13d
Customer Relationship Specialist - Beenleigh
Bank of Queensland —Beenleigh QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Customer Relationship Specialist - 116 Queen Street
Bank of Queensland —Brisbane QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
20h
Customer Relationship Specialist - The Gap
Bank of Queensland —The Gap QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Rental Sales Officer - Brisbane Airport (Casual)
Redspot Car Rentals —Brisbane QLD
- Temporary
- Sales
- Customer service
- No experience needed
- Health insurance
- Gym membership
Quick Apply
Rental Sales Officer - Moorooka
Redspot Car Rentals —Moorooka QLD
- Weekend availability
- Sales
- Customer service
- No experience needed
- Health insurance
- Gym membership
Quick Apply
8d
Customer Relationship Specialist - Chermside
Bank of Queensland —Chermside QLD
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Healthcare Security Officer
Queensland Government —Brisbane QLD
- Wellness program
1d

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Broker Support Officer – Commercial Lending

Nixil
Eight Mile Plains QLD

Apply Now

Job Details

Permanent | Full-time
5 days ago

Qualifications

Management
Sales
Sales pipeline
Communication skills

Full Job Description

Work options:

Our client is a leading financial services organisation committed to delivering innovative and reliable funding solutions to businesses across Australia. As a privately owned premium lender, they pride themselves on building long-term relationships, delivering exceptional customer outcomes, and fostering a culture of collaboration, innovation, and continuous improvement.

They’re looking for a proactive and commercially minded Broker Support Officer to take ownership of broker scenarios from initial enquiry through to settlement.

This is a fast-paced, relationship-focused role where your responsiveness, judgement and attention to detail will directly influence the broker experience. You’ll assess and structure scenarios, drive conditional approvals within SLA, and work closely with brokers, Business Development Managers, Credit and Operations to convert opportunities into funded deals.

At the organisation, brokers judge us on speed, straight answers and reliability—and this role is central to delivering all three.

What you’ll do

Take end-to-end ownership of allocated broker scenarios, responding quickly and managing each opportunity through the lending process.
Assess scenarios against credit policy and provide brokers with clear, accurate and honest feedback.
Structure deals correctly from the outset, ensuring submissions are complete, accurate and positioned for an efficient credit decision.
Drive eligible scenarios to conditional approval within the one-business-day SLA.
Follow up missing information and documentation promptly while keeping brokers informed throughout the process.
Educate brokers on submission quality, documentation requirements and bank-data expectations.
Support brokers with accreditation, portal and application-related enquiries.
Manage conditionally approved deals through credit, contracts and funding to maximise settlement conversion.
Partner with the national BDM team to coordinate broker relationships, pipeline priorities and effective handovers.
Maintain accurate and timely records of scenarios, activities and pipeline movements within the CRM and sales tools.
Work towards quarterly scenario-volume and conditional-approval-to-settlement conversion targets.
Operate within credit policy, responsible lending requirements and the companies standards of conduct.
Represent the company brand professionally and accurately in every broker interaction.

What you’ll bring

Experience in broker support, lending, credit analysis, loan processing or a similar financial-services position.
The ability to assess lending scenarios and structure quality submissions within established credit policy.
A strong understanding of the lending process, from initial scenario and conditional approval through to settlement.
A proven ability to work efficiently in a high-volume, target-driven environment.
A strong sense of urgency and the ability to meet demanding service-level expectations.
Excellent written and verbal communication skills, with the confidence to give brokers clear and honest answers.
Strong relationship-management skills and a genuine commitment to delivering an outstanding broker experience.
The ability to collaborate effectively with BDMs, Credit, Operations and other internal stakeholders.
Excellent attention to detail, organisation and follow-through.
Confidence using CRM, pipeline-management and sales-activity systems.
A sound understanding of responsible lending, compliance obligations and professional conduct expectations.
Full working rights – Must be an Australian Citizen or Australian Permanent Resident.

Why join?

This is an opportunity to become a key contributor within a growing broker channel, where your work will have a visible impact on turnaround times, broker satisfaction and settlement outcomes.

You’ll work alongside an engaged national BDM team and gain exposure to the full deal lifecycle, while building strong relationships across the broker network, Credit and Operations.

If you enjoy solving scenarios, structuring strong deals and giving brokers the fast, reliable service they value, we’d like to hear from you.

Apply Now

Refine Your Search

loan officer jobs in eight mile plains qld

Broker Support Officer – Commercial Lending

Customer Relationship Specialist - Mt Gravatt

Operations Officer

Customer Relationship Specialist - Beenleigh

Customer Relationship Specialist - 116 Queen Street

Customer Relationship Specialist - The Gap

Rental Sales Officer - Brisbane Airport (Casual)

Rental Sales Officer - Moorooka

Customer Relationship Specialist - Chermside

Healthcare Security Officer

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