In-Demand Loan officer Jobs in Eight Mile Plains, Qld

Collections/Accounts Receivable Officer
Nixil —Eight Mile Plains QLD
- Full-time
- Senior Secondary Certificate of Education
- Organisational skills
- Communication skills
Warranty Services Officer
Campbell Property Group —Loganholme QLD
- Full-time
- Customer service
- Construction
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Customer Relationship Specialist - Beenleigh
Bank of Queensland —Beenleigh QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
10d
Finance Officer
Auto & General Holdings —Brisbane QLD
- Microsoft Excel
- ERP systems
- Communication skills
Quick Apply
Senior Customer Service Officer (Frontline Support)
Queensland Government —Brisbane QLD
- Full-time
- Management
- Communication skills
Customer Relationship Specialist - Wynnum
Bank of Queensland —Wynnum QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
7d
Specialist Conservator
Queensland Government —Brisbane QLD
11d

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Collections/Accounts Receivable Officer

Nixil
Eight Mile Plains QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

Accounts receivable
Senior Secondary Certificate of Education
Organisational skills
Communication skills
Negotiation
Time management

Full Job Description

Work options:

Office Hours - Mon to Fri (8.30am – 5.00pm non-negotiable)

Are you looking for a rewarding and challenging career in the financial services industry?
Do you have excellent communication and negotiation skills?
Do you enjoy helping customers and resolving their issues?

If you answered yes to these questions, then we have an exciting opportunity for you!

Our customer is a leading financial services company dedicated to providing innovative and reliable Insurance Premium Funding solutions. They are looking for a Loan Account Officer with Collections/Accounts Receivable experience to join the collections team.

As the Loan Account Officer, you will work in a fast-paced and dynamic environment, where you will have the opportunity to learn new skills and grow your career. You will also be part of a supportive and collaborative team that values your contribution and feedback.

You will be the first point of contact for inbound/outbound calls and emails and communicate with customers to maximise the collection of outstanding debt.

Job Duties Include:

First point of contact for inbound/outbound calls and emails.
Communicate with customers to maximise the collection of outstanding debt.
Explain the consequences of non-payment and the benefits of settling the debt.
Negotiate payment plans or settlements that are acceptable to both the customer and the company.
Record all communication and payment details in the customer database.
Follow up on payment arrangements and ensure they are honored.
Be able to identify, escalate and assist in resolving debt queries and disputes.
Maintain broker and customer goodwill during the collections process.
Update Management and Sales Team of emerging problems including uncollectable accounts.
Maintain a professional and courteous manner at all times.

Job Requirements:

Relevant qualification (High school diploma or equivalent) with good academic standing
Experience in collections or accounts receivable is beneficial
Ability to liaise with a diverse range of stakeholders
Strong communication and negotiation skills with proven ability to overcome obstacle and get results
Effective time management and organisational skills, sense of urgency with a high attention to details and level of accuracy
Ability to acquire knowledge and skills to successfully maintain collection KPI’s
Strong customer service ethic with both internal and external customers/staff
Strong literacy and numeracy skills
Strong interpersonal skills and communications skills

Full working rights – Must be an Australian Citizen or Australian Permanent Resident

***Salary will be aligned to the level of experience and includes Superannuation.***

***An annual Bonus at the end of each Financial Year (this is based on employees meeting KPIs)***

Apply Now

Refine Your Search

loan officer jobs in eight mile plains, qld

Collections/Accounts Receivable Officer

Warranty Services Officer

Customer Relationship Specialist - Beenleigh

Finance Officer

Senior Customer Service Officer (Frontline Support)

Customer Relationship Specialist - Wynnum

Specialist Conservator

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