In-Demand technical analyst Jobs in east perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
8d
IT Support Analyst
SGS —Perth Airport WA
- $60 - $70 a year
- Full-time
- Organisational skills
- Communication skills
- Parental leave
Quick Apply
IT Financial Analyst
APM Group —West Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Agile
- Communication skills
Quick Apply
Solution Lead
Accenture —Perth WA
- Full-time
Senior Technical Analyst
University of Sydney —Darlington WA
- $131,108 - $147,858 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- SDLC
- Parental leave
1d
Business Analyst (Change & Adoption)
Capgemini —Perth WA
- Contract
- Hybrid work
- Communication skills
Desktop Support Analyst
ABN Group —Perth WA
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
Data Analyst - GeoServices
Schlumberger Australia Pty Ltd —Perth WA
- From $131,308 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick Apply
Finance Analyst
Quartex Software —Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Parental leave
- Gym membership
Senior IT Business Analyst
Monadelphous —Perth WA
- Management
- Communication skills
Business Intelligence Analyst
Department of Education —East Perth WA
- $105,167 - $114,938 a year
- Full-time
- Remote
- Data analysis skills
- Parental leave
14d
Analyst - Logistics, Automation & Systems
Liontown Resources —Perth WA
- Microsoft Excel
- ERP systems
- Business
2d
Finance Systems Business Analyst
Illuminance Solutions —Perth WA
- ERP systems
- Communication skills
ServiceNow ITOM
Infosys —Perth WA
- $129,311 - $142,018 a year
- Azure
- DevOps
- AWS
- Health insurance
- Parental leave
Service Desk Analyst
Royal Automobile Club of WA —West Perth WA
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Digital Engagement Coordinator
Austal —Fremantle WA
- Full-time
- Opportunities for advancement
Quick Apply
Business Analyst
University of Sydney —Darlington WA
- $112,628 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
1d
Test Analyst
NGIS Australia —Perth WA
- Full-time
- Hybrid work
- Azure
- Management
- SQL
2d
Principal Electronic Discovery and Digital Forensics
Corruption and Crime Commission —Northbridge WA
- $153,846 - $164,434 a year
- Full-time
- Management
- Analysis skills
- Scripting
- Employee assistance program
13h
Analyst, Process and Mining Applications
Newmont Mining Corporation —Perth WA
- Scripting
- APIs
- Communication skills
9d

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technical analyst jobs near east perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
8 days ago

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical analyst jobs in east perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

IT Support Analyst

IT Financial Analyst

Solution Lead

Senior Technical Analyst

Business Analyst (Change & Adoption)

Desktop Support Analyst

Data Analyst - GeoServices

Finance Analyst

Senior IT Business Analyst

Business Intelligence Analyst

Analyst - Logistics, Automation & Systems

Finance Systems Business Analyst

ServiceNow ITOM

Service Desk Analyst

Digital Engagement Coordinator

Business Analyst

Test Analyst

Principal Electronic Discovery and Digital Forensics

Analyst, Process and Mining Applications

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