In-Demand product manager Jobs in docklands, vic

Senior Product Support Manager
SoftVence Digital Solutions —Melbourne VIC
- $8,000 - $9,800 a month
- Full-time
- CRM software
- Supervising experience
- Business Administration
Quick Apply
Product Change Manager
Saputo Inc. —Melbourne VIC
- Part-time
- Warehouse
- Manufacturing
- Leadership
3d
Product Manager
Accenture —Melbourne VIC
- Full-time
- Analysis skills
- Product management
- Agile
- Parental leave
Product Manager
Prezzee —Melbourne VIC
- Writing skills
- Product management
- APIs
- Work from home
- Parental leave
Quick Apply
Senior Product Manager (Australia)
League Inc. —Melbourne VIC
- $150,000 - $175,000 a year
- Remote
- Analysis skills
- Product management
- Agile
Quick Apply
Product Manager
Tripledot Studios —Melbourne VIC
- Hybrid work
- Management
- Leadership
- Communication skills
- Health insurance
- Annual leave
Product Development & Category Manager
Babybee —Yarraville VIC
- Full-time
- Free parking
- Work from home
Senior Product Manager
l'Oréal —Melbourne VIC
- Full-time
Quick Apply
13d
Product Manager
Mutinex —South Melbourne VIC
- Hybrid work
- APIs
- AI
- Marketing
Quick Apply
Global Product Manager
Electro Optic Systems Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- ERP systems
- Business development
Growth Product Manager
Axsys —Melbourne VIC
- SQL
- AI
- Analytics
- Parental leave
Associate Product Manager
Olympus Australia —Melbourne VIC
- Contract
- Marketing
- Analysis skills
- Business
- Work from home
- Employee assistance program
Sr Product Manager, Cell Therapy
Gilead Sciences —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
Senior Product Manager
Ipsen Pty Ltd —Melbourne VIC
- Full-time
- Marketing
- Negotiation
Product Manager - End to End Customer Journeys
WEX Inc. —Melbourne VIC
- Full-time
- Salesforce
- Product management
- Agile
Product Manager
Iress Limited —Melbourne VIC
- Weekend availability
- Hybrid work
- Maintenance
- Analysis skills
- Product management
- Parental leave
- Gym membership
Growth Product Manager
MYOB —Melbourne VIC
- Hybrid work
- SQL
- AI
- Analytics
- Parental leave
Product Manager
nCino —Melbourne VIC
- Full-time
- Computer Science
- Sales
- Presentation skills
Lead Product Manager
Quacquarelli Symonds —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Product management
- Recruiting
Product & Offer Manager
Schneider Electric —Melbourne VIC
- Full-time
- Management
- Engineering
- Analysis skills
- Opportunities for advancement
6d

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product manager jobs near docklands, vic

Senior Product Support Manager

SoftVence Digital Solutions
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$8,000 - $9,800 a month

Qualifications

CRM software
Supervising experience
Customer relationship management
Business Administration
Business
Leadership
Communication skills
Information Technology

Full Job Description

Job Summary

SoftVence Digital Solutions is seeking an experienced and customer-focused Senior Product Support Manager to lead product support operations, improve service delivery processes, and oversee client support performance across the organization.

This role is ideal for a professional who enjoys managing support teams, solving operational challenges, and enhancing customer experience through efficient product support strategies. The successful candidate will work closely with technical teams, operations staff, and leadership to ensure high-quality support services, strong client satisfaction, and continuous operational improvement.

We are looking for a proactive leader with strong communication skills, operational management experience, and the ability to manage fast-paced support environments while maintaining excellent service standards.

What You'll Do

Oversee daily product support and customer service operations
Supervise support workflows, ticket management, and escalation processes
Monitor support performance metrics and service quality standards
Collaborate with technical and operational teams to resolve client issues efficiently
Improve product support procedures and operational workflows
Support onboarding and training activities for support team members
Prepare operational reports, support summaries, and performance updates for leadership
Ensure timely resolution of customer concerns and service requests
Coordinate cross-functional communication related to support operations
Identify opportunities to improve customer satisfaction and operational efficiency
Maintain accurate operational documentation and support records
Assist with strategic planning and continuous improvement initiatives

Requirements

5+ years of experience in product support, customer operations, technical support management, or service operations
Previous leadership or supervisory experience preferred
Strong communication and customer relationship management skills
Excellent organizational and problem-solving abilities
Experience managing support workflows, reporting, and operational coordination
Ability to manage multiple operational priorities in a fast-paced environment
Experience with CRM systems, support platforms, and reporting tools preferred
Professional and customer-focused approach to operational leadership
Degree in Business Administration, Information Technology, Operations Management, or related field preferred

Why Work With Us

At SoftVence Digital Solutions, we believe excellent support experiences are essential to long-term client success. We provide a collaborative and growth-focused environment where employees are encouraged to contribute ideas, improve processes, and develop professionally.

Our organization values teamwork, innovation, operational excellence, and customer satisfaction. You will have the opportunity to lead meaningful support initiatives while working alongside experienced professionals in a dynamic business environment.

Pay: $8,000.00 – $9,800.00 per month

Work Location: In person

Quick Apply

Refine Your Search

product manager jobs in docklands, vic

Senior Product Support Manager

Product Change Manager

Product Manager

Product Manager

Senior Product Manager (Australia)

Product Manager

Product Development & Category Manager

Senior Product Manager

Product Manager

Global Product Manager

Growth Product Manager

Associate Product Manager

Sr Product Manager, Cell Therapy

Senior Product Manager

Product Manager - End to End Customer Journeys

Product Manager

Growth Product Manager

Product Manager

Lead Product Manager

Product & Offer Manager

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