In-Demand Head of technology Jobs in Docklands, Vic

Head of Technology Operations
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Management
- Budgeting
- Leadership
Head of IT
FinXL —Melbourne City Centre VIC
- Microsoft Word
- AI
- Leadership
Head of Data & Analytics
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- 12 hour shift
- AI
- Communication skills
- Analytics
- Employee assistance program
- Referral program
12d
Head of GRC
Triskele Labs —Melbourne VIC
- $170,000 - $200,000 a year
- Full-time
- Hybrid work
- Leadership
Quick Apply
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Head of Operations
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Management
- Leadership
- Communication skills
- Annual leave
- Parental leave
13d
Head of Enterprise
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
Senior Major Gifts Manager
Greenpeace Australia Pacific —Melbourne VIC
- $139,438.31 a year
- Full-time
- CRM software
- Salesforce
- Writing skills
5d
Senior Brand Designer (Up)
Up —Melbourne VIC
- $125,000 - $145,000 a year
- Hybrid work
- AI
- Communication skills
- Employee assistance program
IT Project Administrator
Brandbank Group —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Employee assistance program
- Referral program
Head of IT Operations Solutions and Automation
MedHealth —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Leadership
Quick Apply
Head of Data
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Product management
- AI
- Café
- Parental leave
7d
Head of Technology Governance, Risk & Compliance Hybrid
Hostplus —Melbourne VIC
- Full-time
- Financial services
- Leadership
- Communication skills
- Wellness program
- Parental leave
Head of Delivery Enablement
Kmart —Chadstone VIC
- Agile
- AI
- Leadership
- Employee stock purchase plan
14d
Head of Data
News Corp —Melbourne VIC
- Hybrid work
- Product management
- AI
- Café
- Parental leave
4d
Technical Lead
Tes Global —Melbourne VIC
- Full-time
- Computer science
- Management
- Computer Science
Quick Apply
Head of EHSW ANZA
Ericsson —Docklands VIC
- Business
Learning Specialist - Head of Technology
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Leadership
- Communication skills
- Teaching
20h
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Head of Payments
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Sales
- Office
- Construction experience
- Parental leave
- Employee assistance program
Quick Apply

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head of technology jobs near docklands, vic

Head of Technology Operations

Mecca Brands Pty Ltd -
Richmond VIC

Apply Now

Job Details

Full-time

Qualifications

ITIL Certification
Management
Budgeting
Leadership
Communication skills

Full Job Description

Head of Technology Operations

At MECCA, technology operations are critical to how the business runs day to day. When working well, technology is stable, responsive, and largely invisible to the teams who rely on it.

Our Core Technology team brings together Domain, Platform, and Technology Operations capabilities to deliver and run MECCA’s technology ecosystem. Domain teams are responsible for business-facing systems across areas such as Retail, Supply Chain, Merchandise, Finance, and People, while Platform teams provide the underlying technology capabilities including infrastructure, security, and core services. Technology Operations ensures these services are stable, responsive, and effectively support the day-to-day running of the business across both Technology and Digital.

As Head of Technology Operations, you will lead the strategy, execution, and continuous evolution of MECCA’s technology operations. You will be accountable for the performance, resilience, and cost-effectiveness of Technology Operations, including end-user computing, service delivery, and operational service performance across business-critical environments supporting MECCA’s business across Retail, Distribution Centre, Omnichannel, and Support Centre functions.

This permanent role plays a critical leadership position within Core Technology operating as a senior leader alongside Domain and Platform Leads. You will partner closely with business leaders, translate operational performance and risks into insight and recommendations, and represent Technology Operations in senior and executive forums.

The Role You Could Play:

Lead and evolve Technology Operations across MECCA, ensuring services are stable, scalable, and aligned to business priorities
Drive operational excellence across Service Desk, Level 2 support, workplace technology, incident, problem, and service management
Partner with Technology, Digital, Data & Analytics, and business leaders to improve service performance and support strategic initiatives
Oversee operational tooling, automation, and workplace technology capabilities to enhance efficiency and end-user experience
Manage service performance, SLAs, operational reporting, vendor relationships, budgets, and commercial outcomes
Ensure operational resilience and readiness across major incidents and peak trading periods
Build and develop high-performing teams, fostering a culture of accountability, collaboration, continuous improvement, and customer focus across Technology Operations

What You Will Bring:

Significant experience leading Technology Operations within complex, business-critical environments, with a strong background across service delivery, Service Desk, and operations functions
Proven success transforming operational teams into high-performing, efficient functions through operating model uplift, process optimization, automation, and continuous improvement initiatives
Demonstrated experience driving operational maturity, improving service reliability, and creating scalable support models, maximising opportunities for proactive identification, management and first touch resolution.
Experience leading multi-layered operational teams across Service Desk, Level 2, and workplace technology, while developing team capability and fostering a strong, collaborative culture
Strong strategic thinking with the ability to challenge existing ways of working, define a clear operational vision, and execute meaningful transformation outcomes
Excellent stakeholder management and communication skills, with confidence managing competing priorities and navigating complex conversations across technology and business leadership teams
Experience managing operational budgets, vendor performance, commercial outcomes, and service performance metrics
Ability to translate operational insights, risks, and recurring issues into actionable improvements and measurable outcomes
Experience within retail, distribution, omnichannel, or similarly customer-centric environments is highly regarded
ITIL certification required, with tertiary qualifications in Technology, Information Systems, or related disciplines preferred

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/careers

Apply Now

Refine Your Search

head of technology jobs in docklands, vic

Head of Technology Operations

Head of IT

Head of Data & Analytics

Head of GRC

Head of Omnichannel Transformation

Head of Operations

Head of Enterprise

Senior Major Gifts Manager

Senior Brand Designer (Up)

IT Project Administrator

Head of IT Operations Solutions and Automation

Head of Data

Head of Technology Governance, Risk & Compliance Hybrid

Head of Delivery Enablement

Head of Data

Technical Lead

Head of EHSW ANZA

Learning Specialist - Head of Technology

Service Desk Manager

Head of Payments

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