In-Demand customer care manager Jobs in docklands, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Coordinator (Outside School Hours Care) in Deer Park
Kelly Club Australia Pty Ltd —Deer Park VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Assistant Manager role to fill at Anytime Fitness West Melbourne
Anytime Fitness —West Melbourne VIC
- $28 - $31 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
- Gym membership
Quick Apply
2d
HR Coordinator & Office Manager
First Focus —Melbourne VIC
- $70,000 - $90,000 a year
- Part-time
- AI
Quick Apply
Assistant Store Manager | BONDS Outlet | South Wharf
Bonds —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
Customer Solutions Advisor - Part time - Melbourne Airport
Vodafone —Melbourne VIC
- Part-time
- Parental leave
10d
Cleaner Driver - Hygiene Service Technician | Doncaster
Rentokil Initial —Doncaster VIC
- $55,000 - $60,000 a year
- Full-time
- Customer service
- Cleaning
- Fuel card
- Employee assistance program
Quick Apply
13d
Area Sea Logistics Customer Care Manager
Kuehne+Nagel —Melbourne VIC
- Customer service
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Assistant Store Manager (Full Time) - Bath & Body Works - Emporium VIC
Bath & Body Works —Melbourne VIC
- From $63,000 a year
- Full-time
- Management
- Team management
- POS
- Employee discount
Quick Apply
10d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Practice Manager
SIA Medical Centre —Moonee Ponds VIC
- From $70,000 a year
- Part-time
- Administrative experience
- Front desk
- In-person
Quick Apply
7d
Customer Success Manager
Timescapes —Melbourne VIC
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Construction
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Security Officer - Gatehouse
Certis Group —Port Melbourne VIC
- Night shift
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Customer Support Manager - Box Hill Views Care Community
Opal HealthCare —Box Hill VIC
- Full-time
- Leadership
- Communication skills
- Referral program
6h
Clothing Sorter & Hanger - Brunswick
Savers Australia —Melbourne VIC
- Part-time
6d
Regional Manager - Shared Living | Regional Victoria & Melbourne
Aruma —Melbourne VIC
- Full-time
- Leadership
Implementation Manager
Kinetic —Melbourne VIC
- $180,000 a year
- Presentation skills
- Organisational skills
Practice Manager - Medical Private Practice
SIA Medical Centre —Melbourne VIC
- From $70,000 a year
- Part-time
- Private practice
- Administrative experience
- Front desk
Quick Apply
7d
The Athlete’s Foot Area Manager | Victoria
The Athletes Foot —Melbourne VIC
- Full-time
- Merchandising
- Office experience
Quick Apply

I want to receive the latest job alert for customer care manager in docklands, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care manager jobs near docklands, vic

Assistant Store Manager jobs in Melbourne VIC

Area Manager jobs in Melbourne VIC

Customer Success Manager jobs in Melbourne VIC

Implementation Specialist jobs in Melbourne VIC

Practice Manager jobs in Melbourne VIC

Human Resources Coordinator jobs in Melbourne VIC

Regional Manager jobs in Melbourne VIC

Assistant Store Manager jobs in Burnside Sa

Assistant Store Manager jobs in Gold Coast Qld

Social Media Manager jobs in Melbourne Vic

Assistant Store Manager jobs in Mooroolbark Vic

Store, Iga jobs in Perth Wa

Research Assistant jobs in Monash University Vic

Assistant Store Manager jobs in Greater Adelaide Sa

Assistant In Nursing jobs in Wollongong Nsw

Area Manager jobs in Central Coast Nsw

Construction Manager jobs in Perth Wa

Area Manager jobs in Prestons Nsw

Supply Chain Manager jobs in Sydney Nsw

Area Manager jobs in Brisbane Qld

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer care manager jobs in docklands, vic

Customer Service Consultant | Port Melbourne

Service Coordinator | Port Melbourne

Coordinator (Outside School Hours Care) in Deer Park

Assistant Manager role to fill at Anytime Fitness West Melbourne

HR Coordinator & Office Manager

Assistant Store Manager | BONDS Outlet | South Wharf

Customer Solutions Advisor - Part time - Melbourne Airport

Cleaner Driver - Hygiene Service Technician | Doncaster

Area Sea Logistics Customer Care Manager

Assistant Store Manager (Full Time) - Bath & Body Works - Emporium VIC

Service Desk Manager

Practice Manager

Customer Success Manager

Security Officer - Gatehouse

Customer Support Manager - Box Hill Views Care Community

Clothing Sorter & Hanger - Brunswick

Regional Manager - Shared Living | Regional Victoria & Melbourne

Implementation Manager

Practice Manager - Medical Private Practice

The Athlete’s Foot Area Manager | Victoria

I want to receive the latest job alert for customer care manager in docklands, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected