In-Demand Admissions coordinator Jobs in Docklands, Vic

Admissions Coordinator
Mercy Health Australia —Richmond VIC
- Full-time
- Patient care
Franchise Recruitment Coordinator
Best Brains Learning Center —Docklands VIC
- $55,000 - $60,000 a year
- Full-time
- CRM software
- Sales
- Recruiting
Quick Apply
Sales & Marketing Coordinator
Evolve Education and Migration —Melbourne VIC
- Urgently hiring
- Sales
- Customer service
- In-person
Quick Apply
Resident Services Coordinator
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
1d
Allocations Officer
St Vincent's Health Australia —Melbourne VIC
- Part-time
- Customer service
- Clinic
- Organisational skills
- Employee discount
- Gym membership
9d
Administration Coordinator - Ambulatory Cell Therapies
Peter MacCallum Cancer Centre —Parkville VIC
- $66,768.00 - $73,811.92 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Annual leave
Clinical Team Leader - Bed Access Coordinator
The Royal Melbourne Hospital —Footscray VIC
- Full-time
- Nursing
- Master's degree
- Leadership
- Annual leave
- Employee assistance program
19h
Hospital Coordinator
John Fawkner Private Hospital —Melbourne VIC
- Part-time
- Management
- Microsoft Office
- Discharge planning
- Gym membership
HELF Co-Ordinator, NSW
Aeralife —Hawthorn VIC
- Full-time
- CRM software
- Sales
- Customer service
Access and Engagement Lead
Sacred Heart Mission —St Kilda VIC
- $115,000 - $123,000 a year
- Part-time
3d
Associate to the Honourable Associate Justice Goulden, Associate Judges' Chambers, Supreme Court of Victoria
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Communication skills
14h
Associate to the Honourable Associate Justice Goulden, Associate Judges' Chambers, Supreme Court of Victoria
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Communication skills
15h
Deputy Practice Manager - HC - Practice Support
Advara HeartCare —Balwyn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
17h
Clinical Team Leader - Brighton
Mayflower —Brighton East VIC
- Full-time
- First Aid Certification
- Care plans
- Communication skills
Occupational Therapist - Grade 2
Western Health —Melbourne VIC
- Part-time
- Education
- Discharge planning
- EMR systems

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Admissions Coordinator

Mercy Health Australia -
Richmond VIC

Apply Now

Job Details

Full-time

Qualifications

Sales pipeline
Patient care

Full Job Description

Employment Type: Permanent full time

Location: Mercy Place Fernhill, Mercy Place Mentone, Mercy Place Rosebud

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Vanessa Cotton | [email protected]

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

This hands-on role involves guiding customers through the entire admissions process. As a champion of aged care admissions and regulatory requirements, the Admissions Coordinator significantly contributes to meeting sales targets and maintaining healthy occupancy levels. They cultivate and manage relationships with referrers, oversee the complete admissions journey—from initial enquiry follow-up and facility tours to fee discussions and supporting prospective residents and their families with admissions paperwork.

If you’re passionate about making a difference in aged care and have the skills we’re looking for, we want to hear from you!

What you’ll bring
You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care. Experience in Residential Aged care is desired.

To thrive in this role, you will:

Provide prompt and courteous customer service to prospective customers, current residents, visitors, and employees.
Manage the admissions process, including handling enquiries, engaging with referrers, conducting site tours, facilitating pre-admission discussions, and generating resident agreements.
Identify, promote and sell higher everyday living options that meet the individual preferences and unmet needs
Ensure compliance with managing the customer journey through the CRM system and follow up on all leads promptly.
Collaborate with Business Development Consultants and Service Managers to identify new referring pipelines and maintain strong referrer relationships.
Proactively manage the enquiries pipeline to convert enquiries into sales and maintain compliance with internal systems (CRM, eCase, MAC, etc)
Foster relationships with respite residents and their families to optimise re-admission and permanent conversions.
Assist families and representatives in understanding relevant Fees and Charges and Mercy Health’s admissions policies, facilitating the completion of admissions paperwork and agreements prior to admission.
Coordinate the 'room turnover' process with site maintenance and cleaners, overseeing tasks such as carpet cleaning, painting, and setting up display rooms.
Take responsibility for logging resident movements in eCase and liaising with Medicare as needed, such as obtaining remaining respite days.
Conduct daily site inspections and ensure display rooms are prepared to welcome visitors.
Discussing Healthy Ageing Services with discharging residents and linking them to the appropriate business owner to maximise conversion to other business streams
Adhere to and champion the Mercy Health admissions processes

You will also be required to provide evidence of, or in the process of obtaining:

NDIS clearance/ police clearance

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Apply Now

Refine Your Search

admissions coordinator jobs in docklands, vic

Admissions Coordinator

Franchise Recruitment Coordinator

Sales & Marketing Coordinator

Resident Services Coordinator

Allocations Officer

Administration Coordinator - Ambulatory Cell Therapies

Clinical Team Leader - Bed Access Coordinator

Hospital Coordinator

HELF Co-Ordinator, NSW

Access and Engagement Lead

Associate to the Honourable Associate Justice Goulden, Associate Judges' Chambers, Supreme Court of Victoria

Associate to the Honourable Associate Justice Goulden, Associate Judges' Chambers, Supreme Court of Victoria

Deputy Practice Manager - HC - Practice Support

Clinical Team Leader - Brighton

Occupational Therapist - Grade 2

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