In-Demand Service coordination officer Jobs in Dandenong Vic

NDIS Service Coordination Officer
Australian Instant Care Pty Ltd. —Berwick VIC
- From $31 an hour
- Part-time
- Hybrid work
- Experience working with individuals with disabilities
- Communication skills
- Work from home
Quick Apply
2d
Education Early Intervention Officer
Victorian Government —Melbourne Eastern Suburbs VIC
- $116,413 - $140,849 a year
- Full-time
2d
Administration Officer
Alfred Health —Sandringham VIC
- Full-time
- Microsoft Word
2d
Corporate Secretariat Officer
Victorian Government —Melbourne Eastern Suburbs VIC
- $102,731 - $102,732 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance program
9d
Administration Officer - Endocrinology and Diabetes
Monash Health —Clayton VIC
- Part-time
- Microsoft Office
- Databases
- EMR systems
- Employee assistance program
13h
People Development Support Officer
Glen Eira City Council —Caulfield VIC
- $35.43 an hour
- Part-time
- CPR Certification
- Microsoft Office
- Databases
13h
Business Services Officer
Victorian Government —Melbourne Eastern Suburbs VIC
- $76,680 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Parental leave
6d
Parks Assets Management Officer
Manningham City Council —Doncaster East VIC
- $84,614 - $96,563 a year
- Full-time
- Remote
- Maintenance
- Construction experience
- Communication skills
Student Environmental Health Officer
Bayside City Council —Sandringham VIC
- $3.00 - $36.60 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Computer skills
- Gym membership
17h
Assessment Officer
Baptcare —Toorak VIC
- $40.83 an hour
- Full-time
- Salesforce
- Case management
- Care plans
- Employee assistance program
8d
Corporate Secretariat Officer
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance program
Leading Teacher Range 3 - Data and Achievement
Victorian Government —Melbourne Eastern Suburbs VIC
- Full-time
- Management
- Leadership
- Communication skills
6d
Social Cohesion Project Lead
Glen Eira City Council —Caulfield VIC
- $113,176 - $126,783 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Paid training
- Gym membership
2d
Building Maintenance Officer
Community Housing Ltd —Brighton VIC
- Full-time
- Maintenance
Quick Apply
16h
Risk, Safety & Compliance Officer
Glen Eira City Council —Caulfield VIC
- $84,361 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
10d
Incident Manager & ITSM Governance Officer
Kmart —Chadstone VIC
- Rotating roster
- AI
- Communication skills
- Employee stock purchase plan
2d
Network Management Officer
Ventia Pty Limited —Cremorne VIC
- Weekend availability
- Management
- Analysis skills
- Supervising experience
3d
Customer Service Assistant Team Leader
St Vincent's Health Australia —Kew VIC
- Part-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Gym membership
Personal care workers
Very Special Kids —Malvern VIC
- $15,900 - $18,550 a month
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
19h

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Education Early Intervention Officer
Victorian Government —Melbourne Eastern Suburbs VIC
The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education…
$116,413 - $140,849 a year
2d
Education Early Intervention Officer
Department of Education —Melbourne VIC
The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education…
2d

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service coordination officer jobs near dandenong vic

NDIS Service Coordination Officer

Australian Instant Care Pty Ltd.
Berwick VIC

Quick Apply

Job Details

Part-time | Casual
From $31 an hour
2 days ago

Benefits

Work from home

Qualifications

Experience working with individuals with disabilities
NDIS Worker Orientation Module
Driver Licence
Full Driver Licence
Communication skills

Full Job Description

Employment Type: Casual (15 hours per week to start, with opportunity to increase)

Reports To: Business Director

About the Role

We’re seeking a proactive and highly organised Service Coordinator to play a key role in our day-to-day operations. This position sits at the heart of the business—coordinating schedules, supporting staff and clients, and ensuring seamless service delivery.

You’ll thrive in this role if you’re detail-oriented, confident in communication, and able to manage multiple priorities with ease. It’s ideal for someone who enjoys both teamwork and working independently in a fast-paced, purpose-driven environment.

Key Responsibilities

Scheduling & Workforce Coordination

Maintain accurate and forward-planned rosters (minimum two weeks ahead)

Manage monthly default schedules within the CRM system

Adjust shifts in response to staff availability and client needs

Monitor and resolve unassigned or “red” shifts in ShiftCare

Coordinate coverage for planned leave and unexpected absences

Ensure compliant shift structures, including appropriate breaks

Client Intake & Staff Onboarding

Oversee the end-to-end client intake process, from enquiry to service commencement

Prepare and manage client documentation, service agreements, and budget alignment

Coordinate smooth onboarding experiences for new clients

Support recruitment onboarding, including trial shifts and resource allocation (uniforms, kits)

Ensure all compliance and onboarding requirements are completed accurately

Provide ongoing support to new staff during their initial engagement

Client & Staff Engagement

Act as the primary point of contact for staff and client communication

Manage schedule confirmations, changes, cancellations, and general enquiries

Conduct regular client check-ins and follow up on feedback

Maintain consistent communication with staff to support engagement and performance

Handle enquiries and complaints with professionalism and efficiency

Liaise with Support Coordinators and internal team leaders as required

Administration & Systems

Review and process timesheets, ensuring accuracy against shift notes

Maintain timely email correspondence and task management

Keep systems such as Employment Hero and Asana up to date

Attend team and management meetings as required

Ensure services are delivered in line with client budgets and agreements

About You

Experience within the NDIS, disability, or aged care sector (highly regarded)

Background in coordination, scheduling, or client services

Familiarity with systems such as ShiftCare or Brevity (preferred)

Strong communication skills, both written and verbal

Highly organised with the ability to manage competing priorities

A professional, empathetic, and solutions-focused approach

Job Type: Casual / Part-time

Pay: $30.18 – $35.15 per hour

Hours: Minimum 15–24 hours per week

Benefits

Flexible, work-from-home arrangement

Ongoing professional development opportunities

Opportunity to grow with a supportive and expanding organisation

Application Questions

Are you available Monday, Wednesday, and Friday mornings (approx. 8:30–9:00 am start)?

Which software programs are you proficient in?

Would you be open to increasing your hours within the next 6 months?

Requirements

High proficiency in English

Based in Melbourne (Eastern Suburbs preferred)

Work Location: Remote

Pay: From $31.00 per hour

Benefits:

Work from home

Application Question(s):

Do you have NDIS Screening Check Done?

Experience:

Working with people with disability: 2 years (Required)

Licence/Certification:

NDIS Worker Orientation Module (Required)
Full Driver Licence (Required)

Work Location: Hybrid remote in Berwick VIC

Quick Apply

Refine Your Search

service coordination officer jobs in dandenong vic

NDIS Service Coordination Officer

Education Early Intervention Officer

Administration Officer

Corporate Secretariat Officer

Administration Officer - Endocrinology and Diabetes

People Development Support Officer

Business Services Officer

Parks Assets Management Officer

Student Environmental Health Officer

Assessment Officer

Corporate Secretariat Officer

Leading Teacher Range 3 - Data and Achievement

Social Cohesion Project Lead

Building Maintenance Officer

Risk, Safety & Compliance Officer

Incident Manager & ITSM Governance Officer

Network Management Officer

Customer Service Assistant Team Leader

Personal care workers

More jobs to discover

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