In-Demand customer care coordinator Jobs in cranbourne, vic

Centre Coordinator (Education/Tutoring)
STEM ACADEMIC COLLEGE —Cranbourne VIC
- $27 - $40 an hour
- Part-time
- CRM software
- Management
- Customer service
Quick Apply
4d
Wellbeing Manager - Clyde North Terrace Care Community
Opal HealthCare —Clyde North VIC
- Management
- Customer service
- Care plans
GRG - Administration Coordinator
Grace Removals —Hallam VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
11d
Schedule Co-ordinator
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Full-time
- Microsoft Office
- Administrative experience
- Business
- Health insurance
- Employee assistance program
2d
Customer Service Consultant
Bupa —Narre Warren North VIC
- Full-time
- Microsoft Office
- Administrative experience
- No degree
11d
Care Partner Clinical | Registered Nurse
AVEO —Cranbourne VIC
- Full-time
- Customer service
- Care plans
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Works Ready Coordinator (Work Planner)
Zinfra —Pakenham VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
Project Delivery Coordinator - Arden Homes
NEX Building Group —Scoresby VIC
- Construction
- Communication skills
- Health insurance
- Parental leave
Community Fundraising Coordinator
Peninsula Health —Frankston VIC
- Part-time
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance program
1d
Marketing Coordinator - Arden Homes
NEX Building Group —Scoresby VIC
- Marketing
- Writing skills
- Communication skills
- Health insurance
- Parental leave
8d
Bus Driver
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
11d
Dental Coordinator
For Health Group —Narre Warren VIC
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
4d
Dental Coordinator | Narre Warren | Casual
For Health Group —Narre Warren VIC
- Full-time
- Communication skills
Home Care Worker
Tabulam & Templer Homes for the Aged —Melbourne Eastern Suburbs VIC
- Day shift
- Customer service
- First Aid Certification
Casual Catering Assistant - Mount Eliza, VIC
Cater Care Australia / Cater Care Services —Mount Eliza VIC
- $26 an hour
- Customer service
- Communication skills
- Kitchen
- Free parking
- Employee assistance program
Quick Apply

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Centre Coordinator (Education/Tutoring)

STEM ACADEMIC COLLEGE
Cranbourne VIC

Quick Apply

Job Details

Part-time | Temp to perm | Casual
$27 - $40 an hour
4 days ago

Qualifications

CRM software
Management
Customer service
Administrative experience
Senior Secondary Certificate of Education
Driver Licence
Computer skills
Working with Children Check
Communication skills
Office experience

Full Job Description

Centre Coordinator (Part-Time)
STEM Academic College
Locations: Cranbourne & Clyde North, VIC
Hours: Approximately 15-20 hours per week (Afternoons and Evenings)

About Us

STEM Academic College is a growing tutoring and educational centre supporting primary and secondary school students in Mathematics and English. We are committed to helping students build confidence, improve academic performance, and achieve their full potential in a supportive learning environment.

We are seeking an organised, proactive, and professional Centre Coordinator to oversee the day-to-day operations of our Cranbourne and Clyde North centres.

The Role

As Centre Coordinator, you will be responsible for ensuring the smooth running of both centres during operating hours. You will act as the key point of contact for parents, students, and tutors while maintaining high standards of customer service, student care, and operational efficiency.

This is an ideal role for someone with strong administration, customer service, education, or tutoring experience who enjoys working with families and supporting student success.

Key Responsibilities

Student & Parent Support

Welcome students and parents upon arrival.
Manage student attendance and follow up on absences.
Communicate with parents regarding student progress, enrolments, scheduling, and general enquiries.
Follow up trial students and assist with converting enquiries into enrolments.
Ensure every student receives a positive and supportive learning experience.

Centre Operations

Oversee the smooth day-to-day operation of both centres.
Prepare and organise worksheets, homework, and learning resources.
Assist with classroom setup and general centre presentation.
Maintain accurate student records and administrative systems.
Monitor student numbers and class allocations.

Tutor Support & Quality Assurance

Support tutors with classroom resources and student management.
Ensure worksheets, homework, and assessments are marked and recorded appropriately.
Monitor lesson delivery standards and provide feedback where required.
Assist in maintaining consistency across both centres.
Ensure tutors follow centre policies and procedures.

Administration & Enrolments

Respond to parent enquiries via phone, email, and in person.
Manage enrolments, trial bookings, and student records.
Follow up prospective families and maintain enrolment pipelines.
Assist with student retention initiatives and parent communication.

Accounts & Fee Management

Monitor fee payments and outstanding accounts.
Follow up overdue fees professionally and respectfully.
Maintain accurate payment records.
Support management with reporting and administration tasks.

Business Support

Assist management in identifying opportunities to improve operations and student experience.
Support promotional activities, referral programs, and centre events.
Help maintain high levels of parent satisfaction and student retention.
Provide operational support that enables business growth and expansion.

Essential Requirements

Excellent communication and interpersonal skills.
Strong organisational and time-management abilities.
Ability to work independently and take initiative.
Professional and confident manner when dealing with parents and students.
Strong administration and computer skills.
Valid Working With Children Check (mandatory).
Valid Australian Driver's Licence (required, as travel between centres is essential).
Must be based in or near the local area (Cranbourne, Clyde North, or surrounding suburbs preferred).
Ability to work afternoon and evening shifts.

Desirable Requirements

Previous experience in administration, education, tutoring, customer service, or centre coordination.
Sound knowledge of the Victorian school curriculum in Mathematics and English.
Experience working with school-aged students and families.
Experience using student management or CRM systems.

What We Offer

Flexible part-time hours.
Supportive and professional team environment.
Opportunity to make a genuine impact on students' educational outcomes.
Career growth opportunities within a growing education business.
Diverse role with responsibility and autonomy.

If you are organised, proactive, and passionate about education and customer service, we would love to hear from you.

Pay: $27.00 – $40.00 per hour

Application Question(s):

Do you currently live within 20 km of Cranbourne or Clyde North?
How many years of administration, customer service, education, or office coordination experience do you have?
Have you previously worked in a school, tutoring centre, childcare centre, education business, or similar environment?
Do you have a sound understanding of the Victorian school curriculum?
Did you complete Year 12 (VCE) in Australia?
What suburb do you currently live in?

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in cranbourne, vic

Centre Coordinator (Education/Tutoring)

Wellbeing Manager - Clyde North Terrace Care Community

GRG - Administration Coordinator

Schedule Co-ordinator

Customer Service Consultant

Care Partner Clinical | Registered Nurse

Works Ready Coordinator (Work Planner)

Project Delivery Coordinator - Arden Homes

Community Fundraising Coordinator

Marketing Coordinator - Arden Homes

Bus Driver

Dental Coordinator

Dental Coordinator | Narre Warren | Casual

Home Care Worker

Casual Catering Assistant - Mount Eliza, VIC

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