In-Demand Jobs in Cockburn, Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Rodd and Gunn Myer Garden City Casual Stylist
Rodd & Gunn —Booragoon WA
- $33 - $44 an hour
- Weekend availability
- Customer service
- Merchandising
- In-person
- Employee discount
Quick Apply
Retail Assistant - Spearwood
ALDI Stores —Spearwood WA
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
1d
Team Member
Subway —Spearwood WA
Quick Apply
Store Team Member - Hammond Park
Woolworths Supermarkets —Hammond Park WA
Customer Service Officer
Serco Plc —Murdoch WA
- $34.43 an hour
- Full-time
- Management
- Customer service
- Data entry
Maths Tutor – Flexible, Rewarding Work
Ezy Math Tutoring Pty Ltd —Perth WA
- $30 - $40 an hour
- Part-time
- In-person
- Leadership
- Communication skills
Quick Apply
Administration Officer – Stone Manufacturing (Willetton)
JMR Quality Services Pty Ltd Trading as Master Tops —Willetton WA
- $65,000 - $80,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- On-the-job training
Quick Apply
Dental front office coordinator/ Receptionist
The Endodontic Practice Perth —Applecross WA
- $32 - $38 an hour
- Part-time
- Microsoft Office
- No degree
- Front desk
- Free parking
- Professional development assistance
Quick Apply
6d
Customer Assistant - Cockburn
dusk —Success WA
- Employee assistance program
Target Fremantle - Customer Service Assistant
Target Corporation —Fremantle WA
- Employee discount
Full-Time Retail Associate - Bath & Body Works @CockburnGateway
Bath & Body Works —Cockburn WA
- From $27 an hour
- Full-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
1d
Team Member
KFC Australia —Spearwood WA
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Experience Bar Staff
FLOWERS HOTEL GROUP —Cockburn Central WA
- $33 - $46 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick Apply
12d
Room Attendant
ahs hospitality —Perth WA
- $25.85 - $58.16 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Retail Customer Service Officer
Australia Post —Perth WA
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
2d
Team Members
Zambrero —Perth WA
- Cleaning
Quick Apply
Casual Customer Assistant - Rockingham
dusk —Rockingham WA
- Employee assistance program
Delivery Driver - SOUTH LAKE
Domino’s Pizza —South Lake WA
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
Target Bullcreek - Customer Service Assistant
Target Corporation —Bull Creek WA
- Employee discount
4d

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Jobs jobs near cockburn, wa

Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

jobs in cockburn, wa

Customer Service Specialist - Call Centre

Rodd and Gunn Myer Garden City Casual Stylist

Retail Assistant - Spearwood

Team Member

Store Team Member - Hammond Park

Customer Service Officer

Maths Tutor – Flexible, Rewarding Work

Administration Officer – Stone Manufacturing (Willetton)

Dental front office coordinator/ Receptionist

Customer Assistant - Cockburn

Target Fremantle - Customer Service Assistant

Full-Time Retail Associate - Bath & Body Works @CockburnGateway

Team Member

Experience Bar Staff

Room Attendant

Retail Customer Service Officer

Team Members

Casual Customer Assistant - Rockingham

Delivery Driver - SOUTH LAKE

Target Bullcreek - Customer Service Assistant

I want to receive the latest job alert for jobs in cockburn, wa

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