In-Demand Customer service representative Jobs in Clareville, Nsw

Senior Coordinator Customer Service
Department of Customer Service —Gosford NSW
- $133,348 - $146,945 a year
- Full-time
- Negotiation
3d
Reddy Express Woy Woy - Customer Service Representative
Reddy Express - OTR Group —Woy Woy NSW
- Weekend availability
10d
Reddy Express Terrigal - Customer Service Rep
Reddy Express - OTR Group —Terrigal NSW
- Weekend availability
Customer Service Representative
HUBER+SUHNER —Frenchs Forest NSW
- Full-time
- Customer service
- Salesforce
- ERP systems
Quick Apply
Customer Sales & Service - West Gosford - Casual
Repco —West Gosford NSW
Quick Apply
CUSTOMER SERVICE ATTENDANTS - Beverage & Gaming 2025
Pittwater RSL —Mona Vale NSW
- Weekend availability
14d
Guest Service Agent
Accor Apartments & Realty —Ettalong NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
2d
Customer Service Representative
TC Process Equipment —St Leonards NSW
- $53,000 - $54,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Reddy Express Woy Woy - Customer Service Representative
OTR —Woy Woy NSW
- Weekend availability
- Customer service
10d
Telstra Retail: Part Time Customer Service & Sales Consultant ERINA
Telstra —Erina NSW
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
8d
Member Support Consultant
Fitness First —Central Coast NSW
- CPR Certification
- First Aid Certification
3d
Reddy Express Terrigal - Customer Service Rep
OTR —Terrigal NSW
- Weekend availability
- Customer service
Customer Service Supervisor
Graymont —North Sydney NSW
- Hybrid work
- Sales
- Customer service
- Supervising experience
7d
Guest Service Agent
TFE Hotels —North Sydney NSW
- Full-time
Customer Service-Operations Specialist
Fujifilm Australia Pty Ltd —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Work from home
Quick Apply
13d
Rx Customer Service Specialist
Maui Jim Sunglasses —Frenchs Forest NSW
- Full-time
- Health insurance
- Dental insurance
Guest Service Agent
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
Customer Service Representative
Acorn Rentals —Macquarie Park NSW
- Full-time
- Customer service
- No experience needed
- Organisational skills
Telstra Retail: Part Time Customer Service & Sales Consultant ERINA
Telstra Business Technology Centre Perth South —Erina NSW
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
8d
Customer Care Representative
Fresenius Medical Care —Macquarie Park NSW
- Full-time
9d

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Senior Coordinator Customer Service

Department of Customer Service -
Gosford NSW

Apply Now

Job Details

Full-time
$133,348 - $146,945 a year
3 days ago

Qualifications

Negotiation

Full Job Description

Department of Customer Service

Reference number

req53564

Occupation

Technical Customer Service

Work type

Full-Time

Location

Gosford, Central Coast and Region

Salary Information

From AUD $133,348.00 to $146,945.00 per year

Closing date

25 August 2026 at 10:00am

Senior Coordinator, Customer Service (Claims team) - Long Service Corporation

Duration: temporary opportunity until end of June 2027

Salary: Clerk Grade 9/10

Location: Gosford, Parramatta, or Sydney CBD. In-office presence 2-3 days per week

The Long Service Corporation (LSC) manages portable long service schemes for the building and construction industry, contract cleaning industry, and community services industry. Be part of this growing team, working within the Service Delivery and Operations team to deliver great outcomes for our customers and stakeholders.

To learn more about LSC, visit our website at Long Service Corporation | NSW Government

The Senior Coordinator, Customer Service manages the end-to-end delivery of customer service functions, leading multiple teams of customer service professionals, providing operational and scheme-based subject matter expertise, and collaborating with internal and external stakeholders to continuously improve our service to customers.

This role is responsible for:

Allocate work, supervise, develop and coach customer service staff to establish and maintain a culture of teamwork, achievement, and accountability, which are outcome focused within agreed timeframes and resources.
Perform a range of management and administrative tasks including monitoring and managing work priorities and streamlining processes/systems to implement best practices
Undertake research and analysis to evaluate Unit performance and contribute to development of business strategies and targets
Provide quality, timely and accurate technical advice and recommendations on operational policy development and the impact of changes to legislation, regulation and policy on Long Service Corporation and its stakeholders
Develop and manage the performance of staff by providing performance feedback and identifying and implementing strategies to meet development needs
Review and analyse work volumes, develop and implement systems, procedures and projects, report new or emerging issues and recommend changes to achieve business outcomes.
Develop and maintain specialised knowledge, techniques and skills to deliver a high-quality client/customer service.
Contribute to the identification of key operational risks and provide recommendations for mitigation strategies to the broader LSC Leadership Team.

To be successful in this role, you will:

Have proven experience in leading multiple leaders who lead teams of customer service professionals
Be a problem solver, able to show initiative, with excellent communication, negotiation, collaboration and stakeholder management skills.
Have experience with continuous improvement methodologies, tools and processes
Be proficient with technology (experience with LSC systems highly desired but not essential)
Have the ability to manage and prioritise a busy workload whilst ensuring the demands of a range of stakeholders both internal and external are met.

What we need from you:

Please submit your CV of no more than 5 pages and a cover letter of no more than 2 pages for review, outlining your interest and capability for the role including demonstrated examples.

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Lauren Alcorn via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Tuesday 25/8/26 at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

customer service representative jobs in clareville, nsw

Senior Coordinator Customer Service

Reddy Express Woy Woy - Customer Service Representative

Reddy Express Terrigal - Customer Service Rep

Customer Service Representative

Customer Sales & Service - West Gosford - Casual

CUSTOMER SERVICE ATTENDANTS - Beverage & Gaming 2025

Guest Service Agent

Customer Service Representative

Reddy Express Woy Woy - Customer Service Representative

Telstra Retail: Part Time Customer Service & Sales Consultant ERINA

Member Support Consultant

Reddy Express Terrigal - Customer Service Rep

Customer Service Supervisor

Guest Service Agent

Customer Service-Operations Specialist

Rx Customer Service Specialist

Guest Service Agent

Customer Service Representative

Telstra Retail: Part Time Customer Service & Sales Consultant ERINA

Customer Care Representative

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