In-Demand Client services Jobs in Charlestown, Nsw

Intake and administration officer - NDIS
Greenvalley Support Services Pty Ltd —Raymond Terrace NSW
- From $68,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
10d
Junior Receptionist/Admin Assistant
Hunter Tax Services —Wallsend NSW
- $30 - $32 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Professional development assistance
Quick Apply
13d
Store Team Member - Charlestown Square
Universal Store —Charlestown NSW
- Customer service
- Communication skills
Home Care Worker
Clean N Care Home and Garden Services —Charlestown NSW
- $29.06 - $36.33 an hour
- Part-time
- First Aid Certification
- In-person
Quick Apply
Aged Care and Disability Support Workers. Lake Macquarie/Central Coast/Hunter
Kinder Caring —Lake Macquarie NSW
- $39 - $47 an hour
- Part-time
- First Aid Certification
- In-person
- Nursing
- Travel reimbursement
- Professional development assistance
Quick Apply
Customer Support Officer
Happy Health Australia —Warners Bay NSW
- Full-time
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
Quick Apply
Store Team Member - Green Hills
Universal Store —East Maitland NSW
- Customer service
Administrative Assistant/Personal Assistant
Altitude Support Services —Gateshead NSW
- $38.00 - $40.62 an hour
- Research
- Administrative experience
- In-person
- Work from home
Quick Apply
18h
Leisure and Lifestyle - Wellness Officer
Uniting —Mayfield NSW
- Part-time
- Referral program
13d
Pre-Packing / Unpacking & Home Setup Assistant | (Casual) | Flexible Project based work
Tu Post-Move Services —Lake Macquarie NSW
- $35 - $40 an hour
Quick Apply
12h
Store Team Member - Charlestown Square
Perfect Stranger —Charlestown NSW
- Customer service
- Communication skills
Mental Health Support Worker
Maple Community Services —Newcastle NSW
- $32.56 - $45.00 an hour
- Choose your own hours
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Employee assistance program
Quick Apply
10d
Client Care Representative | Clinical Administration | PT - New Lambton
Connect Hearing —New Lambton NSW
- Part-time
- Customer service
- Clinic
- Computer skills
- Parental leave
- Employee assistance program
Planogram Merchandiser
BIG Brand Influence Group —Warners Bay NSW
- $32.79 an hour
- Planograms
- POS
- Organisational skills
Quick Apply
Services Officer - Casual
Office of Sport —Lake Macquarie NSW
- From $33.43 an hour
- Maintenance
- Experience working with children
- Employee assistance program
4d
Store Team Member - Kotara
Universal Store —Kotara NSW
- Customer service
- Communication skills
4d
Recruiter - Charlestown
The Salvation Army —Charlestown NSW
- Full-time
- Management
- Business development
- Parental leave
- Employee assistance program
Team Leader - Disability Support Services
Activated Concepts —Charlestown NSW
- $34 - $37 an hour
- Temporary
- First Aid Certification
- Leadership
- Time management
Service Delivery - Care Worker
Uniting —Elermore Vale NSW
- $36.23 an hour
Domestic Cleaner
Elleisha's Property Services Pty Ltd —Newcastle NSW
- From $32.31 an hour
- Part-time
- No experience needed
- Cleaning
- In-person
- Professional development assistance
Quick Apply

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Intake and administration officer - NDIS

Greenvalley Support Services Pty Ltd
Raymond Terrace NSW

Quick Apply

Job Details

Full-time
From $68,000 a year
10 days ago

Benefits

Travel reimbursement
Company car

Qualifications

Microsoft Word
Customer service
Intake
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full Job Description

NDIS Intake and Administration Officer

About the Role

We are seeking a highly organised, compassionate and client-focused NDIS Intake and Administration Officer to join our team. This role is responsible for supporting the intake process for new and existing NDIS participants, coordinating administrative activities, and ensuring clients receive a welcoming, professional and seamless experience from their first point of contact.

You will work closely with participants, families, support coordinators, providers and internal teams to gather information, coordinate referrals, maintain accurate records and support the efficient delivery of services.

Key Responsibilities

Manage participant enquiries, referrals and intake processes.
Conduct initial intake and information-gathering with participants and their representatives.
Assess and record participant needs, goals and service requirements.
Coordinate appointments, referrals, service commencement and follow-up activities.
Maintain accurate participant records and documentation in accordance with NDIS requirements.
Provide high-quality administrative support to the service delivery team.
Communicate professionally with participants, families, carers, providers and other stakeholders.
Monitor intake and referral enquiries and ensure timely follow-up.
Assist with service agreements, consent forms and other participant documentation.
Maintain confidentiality and comply with organisational policies, privacy requirements and NDIS standards.
Support general office administration and contribute to a positive and inclusive workplace.

About You

The successful candidate will be an organised and approachable professional who enjoys helping people and working in a fast-paced community services environment. You will have excellent communication skills, strong attention to detail and the ability to manage competing priorities.

You will ideally have:

Previous experience in NDIS, disability, community services, healthcare or a similar environment.
Experience in intake, administration, customer service or client coordination.
A sound understanding of the NDIS and participant journey.
Excellent written and verbal communication skills.
Strong computer and administration skills.
High attention to detail and strong organisational abilities.
The ability to work independently while contributing effectively to a team.
A professional, respectful and person-centred approach.
The ability to maintain confidentiality and handle sensitive information appropriately.

Why Join Us?

Join a supportive and values-driven team.
Make a meaningful difference in the lives of people with disability.
Work in a welcoming and inclusive environment.
Opportunities for professional development and growth.
Be part of an organisation committed to delivering high-quality, participant-centred services.

Apply Now

If you are passionate about supporting people with disability and have the administration and organisational skills to help our intake process run smoothly, we would love to hear from you.

To apply: Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

Pay: From $68,000.00 per year

Benefits:

Company car
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in charlestown, nsw

Intake and administration officer - NDIS

Junior Receptionist/Admin Assistant

Store Team Member - Charlestown Square

Home Care Worker

Aged Care and Disability Support Workers. Lake Macquarie/Central Coast/Hunter

Customer Support Officer

Store Team Member - Green Hills

Administrative Assistant/Personal Assistant

Leisure and Lifestyle - Wellness Officer

Pre-Packing / Unpacking & Home Setup Assistant | (Casual) | Flexible Project based work

Store Team Member - Charlestown Square

Mental Health Support Worker

Client Care Representative | Clinical Administration | PT - New Lambton

Planogram Merchandiser

Services Officer - Casual

Store Team Member - Kotara

Recruiter - Charlestown

Team Leader - Disability Support Services

Service Delivery - Care Worker

Domestic Cleaner

I want to receive the latest job alert for client services in charlestown, nsw

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